CMPNET 132 - A+ Certification Prep (CompTIA A+) / Computer Repair

Spring 2016 - Section 21283 - Syllabus

Contact Information:
Instructor: T. R. Olsen
E-mail: mr "underscore" rick "at" juno "dot" com
Voice Mail: (661) 362-3537
Office Hours: By Appointment
           MW 4:30 - 5:00 PM (TWSH-109)
           MW 9:05 - 9:35 PM (TWSH-109)
Classroom: TWSH-109
Class Dates: 02/08/2016 - 06/01/2016
Class Times:
           5:00 PM – 6:00 PM MW
           6:05 PM – 9:05 PM MW
Important Dates:
February 8 - Instruction Begins
February 15 - President's Day - No Classes
February 21 - Add deadline
February 21 - Drop with refund deadline
February 21 - Drop without a W deadline
March 11 - Deadline to select CR/NC (Pass/No Pass) grading option
March 30 - Midterm Exam (Chapters 1-8)
April 4 - April 10 - Spring Break - No Classes
May 8 - Drop deadline
May 30 - Lab Final
June 1 - Online Final
Important URLs:
Instructor's website
Department Website
Department Secured Website (password protected)
Online Curriculum (password protected)
Online Assessments (password required)
Course Content:
Link to public access of the college catalog:  Course Outline (CurricUNET)
Text and Course Materials:
Cisco Networking Academy Online Curriculum (Required)
Labs & Worksheets (Required) (requires Adobe Acrobat Reader or other PDF Reader)
Michael Meyers - CompTIA A+ Certification All-in-One Exam Guide, Ninth Edition (Exams 220-901 & 220-902):
           ISBN-13: 978-1259589515
           ISBN-10: 1-25958-951-X (Recommended)
CompTIA A+ Complete Study Guide: Exams 220-901 & 220-902, 3rd Edition:
           ISBN-13: 978-1119137856
           ISBN-10: 1-11913-785-3 (Recommended)
CompTIA A+ 220-901 & 220-902 Exam Cram, 1st Edition:
           ISBN-13: 978-0789756312
           ISBN-10: 0-78975-631-5 (Recommended)
Tool Kit (Explained with an Example 1, Example 2)
Ethernet Crossover Cable (Explained with an Example)
3-Ring Binder (optional if printing labs/textbook materials)
1 or 2 - 4 GB USB Flash Drives (or larger)
Course Description:
  This course provides instruction in computer repair/maintenance, and upgrade. It prepares students to take the Computing Technology Industry Association (CompTIA) A+ certification exams.
  This course uses PC’s as its basis for computer repair. The A+ Certification is based upon Microsoft, Linux, and IOS operating systems. Access to PC’s for both study and repair/maintenance practice is highly recommended.
  This course is offered as an online curriculum through CISCO and tests are taken online. Each student has his/her own account and can access curriculum from any internet available computer providing its software is current and Adobe software (Reader, Flash) compatible.
Student Learning Outcomes:
  Lecture: The learner will be able to design a computer to meet specified criteria, recommend an operating system, select a peripheral appropriate for a given scenario, describe the steps necessary to connect it to a network, and propose security measures.
  Lab: The learner will be able to assemble a computer to meet specified criteria, to attach it to a network, and to modify its settings to be able to communicate with other computers on the same network.
Course Objectives:
  1. Identify tools, diagnostic procedures, and troubleshooting techniques for personal computer components.
  2. Compare and contrast the primary components and operating parameters of various operating systems. (Windows, Linux, UNIX, etc.)
  3. Evaluate and diagnose PC hardware and software problems and propose solutions to resolve issues.
  4. Differentiate the fundamental principles of using laptops and portable devices from the use of desktop computers.
  5. Assess basic concepts of installing, configuring, optimizing, and upgrading printers and scanners.
  6. Describe the minimum components necessary to construct a simple data communications network.
  7. Identify names, purposes, and characteristics of data and physical security.
  1. Safely disassemble and reassemble a complete PC system.
  2. Install, configure, optimize, and upgrade operating systems.
  3. Apply solutions to PC hardware and software problems, including those infected with viruses.
  4. Install, configure, optimize, and upgrade printers and scanners.
  5. Construct a simple data communications network.
  6. Install, configure, upgrade, and optimize security.
  7. Install an operating system, connect a peripheral appropriate for a given scenario, connect it to a network, and configure security measures.
Course Prerequisites:
  None. Students should come into the course with plenty of time for study and be ready to hit the ground running. This course covers quite a bit of information.
Methods of Instruction:
  Online curriculum, labs, and lectures.
Methods of Evaluation:
  Observation, online chapter tests, online practice tests, in-class lab completion and demonstration of knowledge of materials and information learned.
Grading Information:
  Grades are determined by the Cisco online program. Students can see their grades as they take tests and I input lab and assignment scores. Grades are based on cumulative scores. Grades are broken down online into weights of certain areas of the course online. You will be given your account and password. Official COC grades (i.e. Final Grade) follow what you get online. All points will be entered into the online grading system for all class work. The percentage breakdown is as follows:
Grades - Grades will be based on the following components and the corresponding percentage point totals:
A = 90% - 100%  
B = 80% - 89.9% 
C = 70% - 79.9% 
D = 60% - 69.9% 
F = Below 60%    
Labs, Worksheets, and Projects:  40%
Midterm and Chapter Exams: 30%
Lab Final: 15%
Online Final Exam (Taken in Class): 15%
Attendance (based on hours):
     ●  Each class is 4 hours
     ●  There are ~30 class sessions including the Final Exam day(s)
Grading Notes:
  Successful completion of the following components are REQUIRED for a passing grade:
       ●  Final Exam
       ●  Lab Final
  Chapter exams will NOT be activated 2 days (2 class meetings) after scheduled due date.
  Chapter labs and worksheets will NOT be signed off 2 days (2 class meetings) after scheduled due date.
Late Assignments:
  If you are absent on a day a test (and therefore the labs and worksheets are due) you can turn them in once you return, but half points will be deducted for each class day late (after two class days they will be worth zero points). Labs and other work must be turned in on the test's due date. You are allowed to take the test when you return.
  Test schedules and dates are available on the class schedule which will be available online.
  Make-up exams are available as students will be able to retake exams for score improvement. Not all tests are able to be retaken. Pretests, midterms, final exams, final projects, and lab finals will be offered only on one certain day. Labs will be set and not repeated. If the student is absent for a live lab, that lab is unable to be made up and the student loses the points.
Academic Integrity:
  Students are expected to read and follow the COC Statement and Policy on Academic Integrity and Plagiarism which is on page 94 (or so) of the New Student Handbook. I will have the entire PDF available for download. No cell phones or other devices should be on during any type of testing. Students will be expected to turn off cell phones in the classroom, unless the instructor has allowed it for emergency purposes (TBD on an individual basis). All paperwork, books, etc., are to be removed from the desktops during exams of any type and students are to remain on the website with only the site open. All other websites are not allowed to be ‘open’ while taking online exams of any type. If I see anything of question, I will address the issue. If you have to utilize forbidden methods to take exams or cheat in any way, I will question your motives for taking such a class and follow the policy as printed in the New Student Handbook for Academic Integrity (~p 94).
Course Policies:
  Assignment Policy: Late assignments will not be accepted without prior arrangements.  Three absences will result in a FW (Fail Withdraw) at the instructor's discretion.  Three late arrivals, or early departures, will be counted as one absence.  If the student’s circumstances are impacting their class attendance, please see the instructor.  All exams must be the student's own work (see Student Responsibilities Section in the college catalog).

  Attendance Policy: It's understood that students who take this course at this time are most likely employed and the course start time may cross over with employment end times. That being said, class begins at 5 pm. If you walk in late, I will not be repeating said lecture or re-explaining anything discussed during that time. I mark down when students arrive in the classroom. There is an interesting positive correlation between students who are able to manage to be on time and overall class grades. I’m sure that is the same in the working work with employment, too. Getting up and leaving early will also be noted. You have come here for an education. Take advantage of all you can.
Classroom Policies:
  Students are expected to treat the other students, and instructors, with consideration. Profanity in the classroom will not be tolerated. Demonstrations of anger, disrespect for the rights and feelings of others, or damage to the facilities, equipment, or removal of equipment will be subject to disciplinary action as outlined in the California Education Code (section 66300) and as outlined in the Student Responsibilities Section in the college catalog.
Student Conduct:
  Students are expected to behave as adults, whether or not that age has been attained. That means not answering cell phones in class, not running out of the class to answer cell phone calls, using cell phones or other electronic instruments to peruse the web, etc., during lecture times. It also means when I am lecturing, I expect you to pay attention and not surfing on the web, talking to neighbors, or such. I run a loose ship most of the time and teach to all learning types. Students who are high maintenance and/or who are annoying others, however, will be, if necessary, spoken to and if necessary, removed from the room for a time TBD. You do not have the right to hinder others from learning. You are not forced to attend college as you were K-12 schools, so be here because you want to be. Let’s all have good clean fun while learning. Thanks!
Student Services:
  There are quite a few of them. At times, a speaker will come from one of the departments to speak about jobs and as information is made available, COC has an awesome Student Services office. Please take advantage of it!