Emergency Operations Plan (EOP)
Handle Suspicious Package
How to Recognize and Handle a Suspicious Package or
Some characteristics of suspicious packages and envelopes
include the following:
Inappropriate or unusual labeling
Handwritten or poorly typed addresses
Misspellings of common words
Strange return address or no return address
Incorrect titles or title without a name
Not addressed to a specific person
Marked with restrictions, such as "Personal,"
"Confidential," or "Do not x-ray"
Marked with any threatening language
Postmarked from a city or state that does not
match the return address
Powdery substance felt through or appearing on the package or envelope
Oily stains, discolorations, or odor
Lopsided or uneven envelope
Excessive packaging material such as masking
tape, string, etc.
Other suspicious signs
Protruding wires or aluminum foil
Handling of Suspicious Packages or Envelopes
If a package or envelope appears suspicious, DO NOT OPEN IT!
After the suspicious envelope/package has been removed -
Do's and Don'ts.
Do remain alert to similar mail packages or other
packages that may meet a number of the criteria listed above in the same batch
of mail or in subsequent deliveries. If someone intends to inflict harm, they may be
clever enough to send packages through the mail that don't look alike! AL WAYS remain alert
to the possibility that a subsequent
mail/package could come through the mail after a few days, a few weeks, or even a few months.
Do keep surgical-type protective gloves immediately
available to your mailroom operation. Also have a supply of gallon-size,
sealable, plastic bags (freezer bags are better because they have a greater
thickness) immediately available for your campus safety supervisor, administrator, or
law enforcement official to use to seal the item for transport. Also keep a supply of
heavy-ply trash bags and their fasteners available for larger packages.
Don't speculate about the contents of the suspicious
mail/package. You could start a rumor that has no basis in fact and alarm the campus
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