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Student Tech Support:

Mon - Thur 8:15 - 7:45pm, Fri & Sat 9:15 - 12:45pm

Email will be replied to within 24 business hours. If you are having problems within your course with assignments, tests and the like, please contact your instructor.

Email: bbsupport@canyons.edu

Phone Number: 661-362-3344

IF YOUR CLASS IS NOT LISTED ON BLACKBOARD, CONTACT YOUR INSTRUCTOR.

Questions about the distance learning program? Contact us!

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Blackboard Assistance

Blackboard is the course management system that is used for most of the online and hybrid courses at College of the Canyons. The link below will provide you access to a variety of video tutorials to assist you with using the system.

• Online Blackboard Tutorials

A little information about courses that do not use the Blackboard course management system:

College of the Canyons only supports the Blackboard course management system. Several courses use the CourseCompass system. The appearance of CourseCompass resembles Blackboard, but you will need an activation code to access the class. This code is bundled with the textbook you purchase in the College bookstore. Access code information will also be provided in your instructor's orientation letter.

Music courses use specially prepared CDs for use on your computer. Please contact your music professor or read their orientation letter for additional information.