College of the Canyons -- Title III
The Institute of Teaching and Learning
Instructional Innovation Classroom Research Proposal Fall 2006
Title: Building Online Communication Communitie
Researcher: Ronda Picarelli
IN THE SPACE
BELOW, PRESENT A STATEMENT OF YOUR PROPOSED RESEARCH PROJECT
(APPROXIMATELY 500-1000 WORDS), INCLUDING A GENERAL DESCRIPTION OF THE
SCOPE AND NATURE OF YOUR PROJECT, THE DESIGN OR OUTLINE TO BE FOLLOWED.
DESCRIBE YOUR PLANNED ACTIVITIES AND TIMELINES.
In a field like Communication Studies, it is
essential to build a community in the classroom in which communication and
support flows freely. I do my best to create a comfortable on-site
community with exercises in class that are designed to have students get to
know one another and trust one another. I will be teaching two courses
in the fall of 2006 in which the relationship between students is essential.
The first is Public Speaking (Communication Studies 105) and the second is
Group Communication (Communication Studies 223).
My goal is to utilize Blackboard discussion group technology in order to
increase the effectiveness of the relationships and communication we are
already establishing in the classroom. The project I have designed is
two-fold; it is my desire to implement Blackboard in both of the
aforementioned courses for very different purposes.
To begin, Public Speaking is a class students take with dread. It is
essential, because of their inherent fear of the subject matter, that they
feel that they are speaking to an audience who support and encourage their
best work. I ask students to evaluate each other both orally and in
writing after every speech that they complete. These peer evaluations help
the students get feedback on the nature of their problem areas and strengths
in addition to the comments I give them. I think that the feedback a:) helps
the speaker hear criticism from those other than myself to know how their
delivery affects an audience and b) gets students used to being critics.
The problem with the criticism is twofold. Students get nervous about
giving oral criticism; they are awkward about being asked to critique the
work of another. As a result of their reluctance to be honest,
sometimes the comments are not as helpful as they could be. Additionally,
many times quieter students have to be called upon by myself or they won’t
give feedback at all. In terms of written peer evaluations by students,
which are performed later in the semester, I often find that students cannot
keep up with the questions to respond to during a 4-7 minute speech, and
perhaps would do better to simply take some notes and submit the evaluation
in writing later.
I believe that the use of Blackboard could serve to both effectively solve
these problems and generate a cohesive classroom environment. I would
introduce students to the technology in the first week of class, and from
that point on, after a speech has been performed, the speaker would post
their name online as a new thread and ask for feedback. Respondents would
then reply to the thread with a minimum of three detailed comments praising
what the speaker did well, and three specific comments for improvement on
future speeches. In doing this, each speaker will receive a critique
from at least two of their classmates. As speeches continue to
increase in length and the criteria become more demanding over the course of
the semester, so do the nature of the evaluations. Thus, these lab
assignments, for which the evaluators receive credit, could be answered in
great detail online and the result for a speaker would be instantaneous.
In addition to the primary focus, which is to allow room for constructive
feedback, I mentioned the importance of the flow of communication. Because
audience analysis is a central component to a speech’s success, speakers
could conduct their polls online, appeal to classmates for help with topic
selection, and post outlines for peer review.
This would be done by opening a discussion group for each assignment.
It also helps when a student e-mails me a question of particular use to the
class, as all students could then benefit from the answer. I find that
the students typically support one another well in this class environment
and are proud when they see a classmate improve drastically. I expect that
incorporating Blackboard will be an extension of the support and community
that we’re already generating in the classroom.
The second course that would benefit greatly from the implementation of
Blackboard technology is Group Communication. I have long wanted to
use an online discussion group in this class, but prior to taking ED:088 I
was unsure as to how to do so. In this class, students work on various
group projects over the course of the semester. Although this is the
goal of the course, it is often problematic for students to arrange off-site
time to meet, and I cannot devote as much class time as I’d like for them to
work with each other on their projects.
Blackboard would be an effective means of communicating as a group when
face-to-face meeting time is not possible. I often receive e-mails from
students complaining about the accessibility of their peers. An online
discussion group would allow students to post the work they’ve completed to
their teams, voice concerns, and allow them even to ‘meet’ online for these
sessions as opposed to trying to find similar and suitable schedules.
While these online postings do not replace interactions in person, they
supplement them well, giving students an opportunity to demonstrate work in
progress to the entire team and keeping every member on schedule.
Participants in this course receive group grades for all assignments, and as
is the nature with teamwork, there are inevitably those who don’t
participate to the same degree as others. This chance for online
discussion allows even the busiest of students to contribute at a time
convenient for them, and will alleviate the fears of other group members
that this individual’s work is not being done. As a result, I can
easily discern who is doing what level of work by monitoring the discussion
boards for each group, as opposed to responding to e-mails or after-class
complaints from disgruntled students who believe that they’ve carried more
than their share of the burden. Blackboard is a means of leveling the
playing field, in essence, giving all students a forum to share their
contributions and ‘check in’ with other members during even the most hectic
of times during the semester.
Each project would have its own discussion board, thus, this would be a
semester-long use of the technology that is not graded, but is an extension
of the communication occurring in class. The merits cannot be stressed
enough in a course of this nature, where the most frequent complaint is
students finding time to work in teams. Essentially, almost all work
can be done by individuals on their own time, and blackboard can be used to
check progress prior to real-time meetings. Using Blackboard
essentially gives students extra time to communicate with one another and
the instructor the chance to witness the communication interactions for the
purpose of grading.
WHAT ARE THE
OBJECTIVES OF YOUR PROJECT? DESCRIBE THE RELEVANCE OF YOUR PROJECT TO
STUDENT LEARNING?
In my Public Speaking courses, I expect to see
more constructive, thoughtful, and thorough feedback of peer presentations.
At the end of the semester, I have students fill out an anonymous
questionnaire about course content, assignments, and my methodology.
Included in future evaluations will be several questions as to the merit of
the online discussion for speech building, community building, and peer
reviewing. I will also measure the progress of each individual and
ultimately, the success of my class as a whole as reflected in grades and
criteria met, attributing at least some of the changes, should there be any,
to the use of Blackboard.
In Group Communication, students have an ongoing semester-long journal
project in which they individually record their experiences being part of a
team. These are organic, stream-of-consciousness writings that mark their
frustrations and successes. I expect upon collecting these to read fewer
comments about team members who were unavailable or did not do their work. I
expect, also, to have fewer e-mails and discussions about problematic team
members, which is an every day occurrence in a class of this nature.
Lastly, the easiest benchmark to measure learning and success is the
participation of students in these online discussion groups. As an
instructor, it is my obligation to monitor the efforts of my students, and
now I have a means of doing so beyond the hearsay of other group members.
I can now discern who is not present, who is not communicating, and who is
not pulling their weight, whereas I previously had no means of doing so.
WHAT EVALUATION
METHODOLOGY WILL YOU USE TO PROVIDE PROGRESS MEASURES FOR YOUR PROJECT?
INCLUDE A DESCRIPTION OF YOUR BENCHMARKS.
The primary goal of my project is to increase
the flow of communication among students in any Communication Studies
courses I teach. Blackboard allows for discussion, evaluation,
progress reports, and questions to be communicated outside of what we are
able to achieve in a three hour a week semester long course. While
there is a definite sense of a classroom community on-site, this is an
extension of that whose merits can’t be argued.
There are other important goals, however, that need to be mentioned. In
Public Speaking, it is my hope that the use of an online discussion group
will allow for students to improve their speaking skills by getting
legitimate and specific constructive criticism from their peers.
Additionally, I hope to see an improvement in the quality of their written
work, as outlines and topics can be peer reviewed/critiqued. All
facets of the speech building process, from audience analysis, topic
selection, outlining, and delivery can be developed and reviewed online in
addition to the course. I expect that students will appreciate the extra
resource and that their work will be more thorough as a result.
In Group Communication, the objective for the project is to improve the ease
and frequency at which students can communicate by allowing them room to
complete work when they aren’t together, but to continue working as a team.
Even with advancements in e-mail and cellular phone technology, students
report that group work and group communication is still problematic and
incohesive. I believe that Blackboard will alleviate the problems of
students trying to keep track of one another’s progress. It is my goal
then, that students will be less frustrated and increasing satisfied with
the quality of their work and that they will have fewer concerns regarding
presentations. Lastly, I believe that ideas relating to Group
Communication such as leadership, roles, and cohesion will be evident in an
online setting as well. They can again witness the emerging elements
of a group process with their use of Blackboard.
WHAT TEACHING
STRATEGIES/LEARNING CONCEPTS/PEDAGOGICAL THEORIES/TECHNOLOGY SKILLS DID
YOU GAIN KNOWLEDGE OF THROUGH THE INTRIRUTE OF TEACHING AND LEARNING
COURSES THAT YOU WILL APPLY TO YOUR CLASSROOM RESEARCH?
In EDU: 088 I was introduced to the specifics
and benefits of online instruction. I had always seen the potential benefits
of online discussion groups but was perhaps intimidated by the technology in
terms of using it myself. EDU: 088 allowed me an opportunity to become
comfortable with Blackboard to the degree that I am now certain it will
become a staple in future courses. It is my personal goal to continue
the learning by enrolling in one of the Blackboard workshops prior to the
fall semester.
Ron and Kathy stressed Blackboard as a means of stimulating discussion with
thoughtful questions, continuing discussions when class time doesn’t allow,
sharing and critiquing student work, and being a presence for students
beyond the three hours a week they’re in your company.
In an article by C.J. Clark, which I was introduced to during my EDU: 088
class, the author touts the merits of online use in community building. He
suggests tips for building online communities that I will use when
developing my upcoming courses. First, Clark suggests that online
communities are grown, not built. By this, he means that the purposes
of using the technology must be stressed in order for this ‘entity’ to grow.
Additionally, he suggests that the criteria for success must be mentioned to
the participants. I find this useful in writing my syllabi for these
courses, as we cannot simply offer Blackboard as an option, but must
encourage its use, tout its benefits, and require to some degree
participation in/on it for students to use it. Guidance must be
provided for new members. I will keep in mind that this online community is
not easily established, but must evolve just as the in-class community does.
Next, Clark mentions that teachers or leaders need to set examples and be
present for students by posting themselves, popping in, and regulating their
messages. This is essential to what I’m trying to accomplish, which is to
make students accessible to one another, but also, to make myself a presence
outside of the classroom. This can be done in several ways. First,
Clark suggests a “What’s going on?” area where students can vent or
informally discuss any course concepts or related ideas. The author
even goes so far as to suggest simply sharing our week with one another. He
offers that teachers or leaders should establish their own presence with
humor or quick musings, changes in assignments or updates, so that students
are aware of the teacher’s continued presence and concern for the well being
of the community.
The article by C.J. Clark (Clark, C.J. Let Your Online Learning Community
Grow: 3 Design Principles for Growing Successful Email Listservs and Online
Forums in Educational Settings, 2000) and my newfound knowledge as a result
of EDU: 088 have given me the tools I need to make using Blackboard a
success. At the end of my coursework, I now I know the tone I’d
like to create, the amount of participation I will commit to, the benefits
of the additional medium in fostering communication, and the results I
expect to see. Most importantly, however, I know how to use the
technology in myriad ways for multiple purposes to support student learning.
HOW MANY STUDENTS
(APPROXIMATELY) WILL PARTICIPATE IN THIS RESEARCH PROJECT? 50-60
WHAT DO YOU (AS
AN INSTRUCTOR) HOPE TO LEARN FROM YOUR RESEARCH? DESCRIBE ANY
INSTRUCTIONAL DEVELOPMENT OR IMPROVEMENT YOU HOPE TO GLEAN FROM THIS
PROJECT.
The first benefit I hope to gain from
incorporating Blackboard in my courses is to be rewarding by seeing my
students becoming increasingly successful and confident in both Public
Speaking and Group Communication. I hope to learn that the online
community does foster improved communication and quality of work in these
courses. There is nothing more important to me as a teacher than
to see the benefits of using new methodologies evidenced in the increased
performance and understanding of my students. Quite simply, I hope to
learn whether or not Blackboard works to do just that.
Secondary to the goals I have for my students are my own personal goals. As
an instructor who has been at times “techno-phobic” I hope to become
increasingly confident and competent at using the technology. This being my
introduction to anything beyond basic computer literacy, I hope to continue
on my path of incorporating new and exciting methods of teaching and
learning into my classrooms. I believe that should my Blackboard experience
be successful, I will continue to learn about emerging technology and will
be less afraid to take risks in using said technology in my courses.
The fact is that students are often more competent at utilizing computers,
Powerpoint, Blackboard, etc. than their instructors. I hope to place myself
on par with my students so that we can learn together and find success both
individually and as a group