College of the Canyons Student Email
What is COC student email?
College of the Canyons student email is a free email service hosted by Microsoft Office 365 for Education (formerly Live@edu).
Important information from College of the Canyons will be directed to this email account. This includes all financial aid and registration communications, wait list notifications, class schedule or room changes, instructor emails and emergency information from the college.
Does Office 365 include calendar and contact management?
Yes, Office 365 includes: a calendar, address book, and calendar-sharing options.
What else do you get besides email and calendar?
You get  to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 PCs or Macs and Office apps on other mobile devices including Android, iPad®, and Windows tablets. This also includes 1TB of OneDrive storage, managed by the school, and students can edit and collaborate using Office Online, Yammer, and SharePoint sites.
To download Office 365 to your computer, you must first setup your account.  Click here to setup your account:  MyCanyons Email Account Setup/Password Reset
Then, go to Verification & Download link
Who will get student email?
All students now have a student email account. Log into My Canyons for more information.
NOTE: Email accounts are assigned during registration but will not be setup until students reset their MyCanyons password.  Resetting MyCanyons password can be done here:
MyCanyons Email Account Setup/Password Reset
Can I forward COC email?
Yes, and it’s advised you forward your COC email to your personal email account that you check regularly. Note that although you have the ability to forward all college communication to another email account, in order to comply with FERPA, correspondence with the college not coming from your student email account will be disregarded.
Click here to learn how to forward your COC email:  Forward MyCanyons Student Email
What about my other Microsoft service accounts (i.e. Hotmail, MSN, Live,
There will be a conflict between your Microsoft services and MyCanyons email since both are hosted by Microsoft. To resolve the conflict, users will have to use two different browsers (not two different sessions/tabs/windows of the same browser), one for Microsoft services and the other for MyCanyons email. Alternatively, if you completely log out of one account, you can log in with the other account using the same browser.
What Browsers are Supported?
You can find the list of supported browsers for Office 365 here: Software requirements for Office 365.
Can I use my smart phone to check my email?
Yes, you can check your email from your smartphone. For more information, go to: Compare how different mobile devices work with Office 365
What happens to my email account when I graduate?
After graduation from COC you will still have full use of Microsoft Office 365 services, but with advertisements included on the interface.
How much email storage space is provided?
50 GB is provided for email; in addition, you'll also get 1 TB of online cloud-based storage from OneDrive.
What type of support does Office 365 for Education offer for end users?
Microsoft offers online self-help resources for all Office 365 for Education services: Office 365 for Education Help
Common Troubleshooting Tips & Quick Links:
How do I setup my student email account?
MyCanyons email accounts gets assigned during the registration process. Students will not be able to access it or receive emails until they have gone through the MyCanyons account setup and reset password process. Resetting MyCanyons password can be done here: MyCanyons Email Account Setup/Password Reset 
Instructions for setup can be found here: MyCanyons Email Setup Guide
How do I reset my student email password?
If you need to reset your MyCanyons student email password, you can do so here: MyCanyons Email Account Setup/Password Reset 
What are the password criteria?
Please follow the criteria below to successfully reset your MyCanyons email password:
  • DO NOT use your MyCanyons username as your password.
  • Use at least 8 and no more than 16 characters.
  • Use both uppercase and lowercase.
  • Use at least one number and/or symbol.
  • Do not use spaces, tabs, or line breaks.
  • MyCanyons email setup/password reset can take up to 15 minutes to process. Do not reset more than one time every 15 minutes.
How do I access MyCanyons Student Email?
Go to MyCanyons
Click “Student”
Click “Student Email”
Where do I get help?
Send an email to Student Email Support: