Early Alert

Early Alert

 

College of the Canyons is committed to student success and retention. The Early Alert Program has been established to support student success by creating partnerships between instructors, counselors, and academic support staff.

The Early Alert Referral Form is a tool that allows instructional faculty to identify students who are having academic difficulties and connect them with the appropriate supportive resources on campus. Faculty can also choose to write a personal message to the student that will appear in the alert. The referral form is available to use from the first day of the semester until a few days before the last day to drop with a W. Early Alert may be utilized until the last Friday before finals week.

Here’s how to begin….

The first day of the spring or fall semester access your class rosters by logging on to My Canyons. You will need your My Canyons username and password to log in.  If you don’t have Datatel access yet or forgot your username/password, please contact Linda Rios, Faculty Liaison in Admissions & Records at (661) 362-3629 or linda.rios@canyons.edu  From the Faculty Information menu click on Sars Alert (bottom left) to gain access.

You will find step-by-step instructions and all the information you need once you access SARSAlert.  Contact robyn.yoon@canyons.edu or chelley.maple@canyons.edu if you have any questions or need assistance.


Chelley Maple, Ph.D.
Matriculation Director

 

Frequently Asked Questions:

Note: SARS Alert does not support MAC Safari browser at the moment. Please use Internet Explorer.

Question: Where is the "save" button on the Early Alert Referral Form? 
Answer: The "Submit" button is the button that will, in effect, "save" your alert.

Question: Is there a drop down menu on the Early Alert Referral Form where I can
select individual students, or do I need to enter an ID?
Answer: If you would like to send an alert to one student, you may enter the ID of the student in the "Student ID" field OR you may go to the course drop down menu (small arrow in a box) to first choose your course and then check the student on the roster. If you select multiple students from the roster, keep in mind that all of the students you choose will get the same alert concern or set of concerns.

Question: When I am in the Early Alert Form, I am clicking, but nothing happens.  Why can I not make the Course Term or roster populate?
Answer:  Be sure you are not in the pdf Early Alert Form that is provided on the Faculty Information Page that is provided as a sample.  Try closing the window and then scrolling down to click on "Continue" to proceed to the actual Early Alert Form.  If you are able to click on the drop down menu, (small arrow next to Course Term) you are in the right screen.

Question: How do I know my Alerts have been sent?  How do I know which students have received an Early Alert?
Answer: Refer to th
e Early Alert Instructions on the Faculty Information Page (after you log in) to view your Early Alert Report. 

   

 

 

College of the Canyonsyonsnyons

 

Valencia campus:

(661) 259-7800

26455 Rockwell Canyon Road, Santa Clarita, CA 91355

 

Canyon Country campus:

(661) 476-3800

17200 Sierra Highway, Santa Clarita, CA 91351

 

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