FREQUENTLY ASKED QUESTIONS:

1.      Do I have to wear a helmet if I participate in the bike ride?
·         Yes. Age-appropriate safety gear is required.

2.      How will safety and security be handled so I know my family is safe on the ride - especially along Sierra Highway?
·         Four sheriff vehicles and one city truck will escort the riders along surface streets.

3.      Is there a minimum age for participation in the bike event?
·         Yes – riders must be at least 12 years or older to participate.

4.      How long does my family have to complete the bike portion of the event? 
·         We anticipate that all riders will be back at the campus by 12:00 noon. 

5.      Is there a group discount on the participation fee if I gather a large number of people from my school, church, community, organization, etc.?
·         Yes – there is a discount of $5.00 per rider for groups of 4 or more. 

6.      Where will the proceeds go?  What percentage will be used to defray event costs? 
·         Net proceeds will go to campus improvement projects.

7.      What type of food will there be at the college campus after the bike event?
·        A variety of food trucks and vendors will be at the campus following the bike event.  We are finalizing our food truck participants and encourage you to check our website for updates.

8.      If someone in my family is injured in the bike portion of the event - either off or on the COC campus - will there be medical people available and can the college or the city be held liable for my injuries?
·         Please refer to the liability waiver attached to your registration. EMTs will be standing by if needed.

9.      If I or someone in my family has a bicycle breakdown during the event, will there be some way to get bikes/families back to the college?
·         Yes. Event staff will be available in case of emergency.

10.  If I register and pay for the event and then find I can’t participate, what is your refund policy?
·         We will offer refunds if requested before May 7. All refunds will be made by check.  Please allow 4 weeks for processing.

11.  Can I register now to reserve my space in the event, but pay later?
·         Yes but we encourage you to register and pay for the event prior to May 14^th.  There will be limited registration the day of the event. 

12.  Will you be accepting credit cards for payment?
·         Yes. This is the preferred payment mechanism for this event.

13.  Can I not register in advance but just show up and pay on the day of the event?
·         Yes – we will have a limited staff on hand to process registrations the day of the event.  We encourage you to register and pay for the event prior to May 14^th. 

14.  If my wife and I want to ride in the bike event but our kids don’t, will you be providing child care?
·         Unfortunately, no child care will be available the day of the event. 

16.  If I want to truck my family’s bikes to the event, does the college have parking for my truck/car?
·         Yes, free parking will be available at the Canyon Country Campus during this event. 

17.  How do I become a sponsor for this event?
·         We appreciate our sponsors!  To learn more about sponsorship opportunities and to sign on as a sponsor, please visit our event website and click on the Sponsorship button. 

18.  Will you be holding this event in future years?
·         While we can’t guarantee that this will be an annual event, we certainly hope it will!

19.  Will the event include a resource fair or vendor area where I can set up a booth for my business?  If so, what are the specifics of cost, location, times, etc.?
·         Yes.  We are offering vendor exhibitor opportunities to sponsors of the event.  To learn more about this, please visit our event website and click on the Sponsors page. 

20.  Can I ride my motorcycle, motorbike, moped, motorized bicycle or motorized scooter in the event?
·         No.  For safety reasons, this event is limited to non-motorized bicycles.  No mopeds, motorbikes, motorcycles, or motorized scooters will be permitted. 

21.  Will there be water stations along the bike route?
·         Yes.  There will be water stations along the route, and a water station with porta-potty restrooms at Discovery Park, which is the turnaround point in the route. 

22.  Will there be a prize or award for finishing, especially for the kids?
·         This is a non-competitive bike ride.  All registered riders will receive a Tee-shirt as part of their registration.  Tee-shirts will be distributed on the day of the event. 

23.  8.5 miles is a long ride for my kids.  Will you be arranging a shorter, abbreviated ride so they can participate in the event but not have to do the whole 8.5 miles?
·         No.  Participants are free to turn around at any point in the ride and return to the Campus.

24.  Is the food free at the campus after the bike event?
·         Food may be purchased from the food trucks and vendors following the event.