Parking Citations

How to File a Citation Appeal

Citation appeals will not be considered after 21 days of the date of issuance. To appeal a parking citation , refer to the back of the ticket and come into the campus safety office (X8) to fill out an appeal form. Appeals are submitted and reviewed by a independent outside source not affiliated with the college. A response is sent within two weeks. Citations that are upheld must be paid within 15 days of the date mailed or you may request a mail- in or in person review of the citation by a hearing officer.

The following does not constitute good cause to void or dismiss citations.  Appeals based solely on these reasons will not be considered.

Forgot to display parking permit
Lack of knowledge of the regulation
Other vehicles parked improperly
Late to class or appointment
Disagreement with, or inability to pay the parking penalty

College of the Canyons contracts with a processing company that handles the payment and process of our citations. There information is as follows:

College of the Canyons
Parking Citation Service Center
Phoenix Group Information Systems
P.O. Box 11923
Santa Ana, CA 92711
1-888-238-3642

Hearing Review
If you are requesting a hearing review, you must do so through the campus safety office within 21 days of receiving your appeals outcome.  Prior to your review you must pay a retainer fee which will be applied to the citation if it is upheld.  If your citation is dismissed you will be refunded the retainer fee within two weeks from Santa Clarita Community College District. Appointments are then scheduled with the hearing officer who is an independent outside source not affiliated with the college.  You may meet with the hearing officer in person or send additional information in writing for his review.

Ticket Payment Waiver

Payment Waiver may be available to you if your appeal has been upheld and you wish to request a hearing but are unable to pay the required fine(s).  If you are subsequently found liable at the hearing, you must pay the total amount of the parking citation plus any delinquency fees.

Instructions:
Request a Fee Waiver form.  You must supply the College with satisfactory proof of your inability to pay the amount due by submitting the following:

·         An itemized monthly income and expense statement

·         A copy of a current signed IRS tax filing

·         A request to waive the fine so that you can further contest the citation

·         A signed written statement that the information provided is true and correct

Note:  The documents that you submit will not be returned to you.  Please only send copies and keep a full set of originals for your files.  This information must be submitted within 21 days of the date of your review letter.  If your proof is accepted, a hearing will be scheduled and you will be notified.

 

Parking Lot Security
The College provides personnel to patrol the parking lots. However, persons parking on District property do so at their own risk. Santa Clarita Community College District does not assume any responsibility  for loss or damage to vehicles or their contents while parked anywhere on District property.