How to File a Citation Appeal
To appeal a parking citation come to the Campus Safety office (X8) at
the Valencia campus or the switchboard (502-A) at the Canyon Country
campus to fill out an appeal form. Your appeal will be submitted and
then reviewed by a independent contractor not
affiliated with the college. A response is mailed back to you within two weeks.
Citations that are upheld must be paid within 15 days of the date mailed
to you. If you disagree with the Appeals Officer decision you may
request a mail- in or in person review of the citation by a hearing
officer within 21 days of the date that the appeal was mailed back to
you. To request a hearing call (661) 362-3229 or come in to the
Campus Safety office.
The following does not
constitute good cause to void or dismiss citations. Appeals based
solely on these reasons will not be considered.
Forgot to display parking
Lack of knowledge of the regulation
Other vehicles parked improperly
Late to class or appointment
Disagreement with, or inability to pay the parking penalty
College of the Canyons contracts with a processing company that handles
the payment and processing of our citations. Their information is as
College of the Canyons
Parking Citation Service Center
Phoenix Group Information Systems
P.O. Box 11923
Santa Ana, CA 92711
Pay by phone: 1-888-238-3642
Convenience fee of
$3.95 applies to all credit card payments
How to Request a Hearing
If you are requesting a hearing review,
you must do so through the campus safety office within 21 days of
receiving your appeals outcome. Prior to your hearing you must pay
a retainer fee which will be applied to the citation if it is upheld.
If your citation is dismissed you will be refunded the retainer fee
within two weeks from Santa Clarita Community College District.
Appointments are then scheduled with the hearing officer who is an
independent outside contactor not affiliated with the college. You may meet with the
hearing officer in person or send additional information in writing for
his review at the time of your appointment.
Ticket Payment Waiver
Payment Waiver may be available to you if your
appeal has been upheld and you wish to request a hearing but are unable
to pay the required fine(s). If you are subsequently found liable at
the hearing, you must pay the total amount of the parking citation plus
any delinquency fees.
Request a Fee Waiver form. You must supply the College with
satisfactory proof of your inability to pay the amount due by submitting
their requested documentation.
documents that you submit will not be returned to you. Please only send
copies and keep a full set of originals for your files. This
information must be submitted within 21 days of the date of your review
letter. If your proof is accepted, a hearing will be scheduled and you
will be notified.
Parking Lot Security
The College provides personnel to patrol the parking lots. However,
persons parking on District property do so at their own risk. Santa
Clarita Community College District does not assume any responsibility
for loss or damage to vehicles or their contents while parked anywhere
on District property.