At least five days, but enter your work order as soon as you become aware of your need for services.
We no longer accept verbal work orders for non-emergency items. The online work-order system is set up to allow your administrator to first review and approve your request before being sent to the Facilities Services Department. This helps to keep your administrator in the communication loop.
Broken glass, spills of any kind, doors that will not secure, etc. Anything that will put the students and staff in danger is considered an emergency. Please call Ext. 3227, the switchboard or the Security Department at Ext. 3229 to report an emergency.
Routine maintenance items must be submitted through the online work-order system.
The Telecommunications Department is a subdivision of the Facilities Services department. You will need to enter a Telephone Work Request via the online work-order system.
For telephone requests, please contact Fred Howland at Ext. 3000. For Maintenance/Custodial work orders, please contact Facilities Services at Ext. 3227. (Note: The assistant in Facilities Services is unable to provide updates or estimated completion dates on telephone or data work orders. Please contact Fred Howland.)
No work order is needed to report ants or other pest problems. Simply call Ext. 3227 to report the location.
Events are handled through the Civic Center Department. You will need to contact Robin Williams at Ext. 3240 to first have your event approved and calendared. Robin will then coordinate with Custodial to have your event set up.
Broken or lost keys will require a “Key Request Form” filled out by you and signed by your supervisor. Leave the completed form in the Facilities Services mailbox. Your request will be filled in the order that it was received. In the meantime, until your key is repaired or replaced, you can contact the Security Department to have your office or classroom doors unlocked.
Unfortunately we do not store old boxes. Most of our boxes are flattened and placed in the campus recycling bins.
Unfortunately we cannot loan out tools, cords or ladders due to district insurance and department policy. Please enter a work order to have maintenance help you.
The Custodial Department handles all moves, cleaning, stocking paper products, spills and trash.
Check the Facilities Services main page for the current issue of our Construction Update newsletter or browse past issues. You may also contact Chris Miner at Ext. 3030 if you have additional questions.
Other features allow you to track your request to completion and send notes directly to technicians.
CANYON COUNTRY CAMPUS
Copyright © 2013 by College of the Canyons. All rights reserved.