Refunds/Petitions

IMPORTANT THINGS TO KNOW

• It's your responsibility to initiate a request for a refund before the refund deadline date for the class.
• It's your responsibility to drop your classes before the refund deadline date for the class.
• Refunds for parking will only be made if you return your parking pass prior to the refund deadline date.
• A "Petition for a Refund after the Deadline" form must be used to obtain a refund for any refund requested after the deadline date or any class dropped after the deadline date. This form may be obtained at the Student Business Office or the Admissions & Records Office. Petitions for late refunds will be accepted no later than the end of the term in which the class is offered.

REFUND OF FEES:

You must drop classes and request a refund at the Student Business Office prior to the refund deadline.  If you drop all classes before the semester begins (see the calendar for correct dates) you are entitled to a full refund.  A $10 processing fee is deducted once classes begin. Withdrawal after the refund deadline date – NO REFUND.

REFUND OF OTHER FEES

*Student Support Fee

The student support fee must be applied for by the refund deadline date.  To opt out of the Student Support Fee you must do so in person at the Office of Student Development, Student Center, Room S-102. Students enrolling for the first time in the semester after the refund deadline date may opt out within one week of their initial enrollment. For more information, please check the Student Development web pages on the College’s website at www.canyons.edu or e-mail questions to studentsupportfee@canyons.edu.

CANCELED CLASSES

If a class is canceled, students are entitled to a refund of all fees associated with the class.  If this is the only class for which a student is enrolled, all fees, including term-based fees are eligible to be refunded.  However, to receive the refund, a request must be made at the Student Business office prior to the end of the semester/term in which the canceled class occurred.

REFUND POLICY

A student must drop their class and request a refund at the Student Business Office prior to the refund deadline printed on their individual schedule print out.  Parking permits must be returned at the time a request for a refund is made.  The refund deadline printed on your class schedule printout also applies to parking permits.  Refund checks are mailed approximately six weeks after the refund deadline.

LATE REFUND POLICY

A student who misses the established deadline for a particular class may obtain a late refund if a petition to the Student Business Office is approved.  If the refund deadline is missed, the student must demonstrate extenuating circumstances and provide appropriate documentation as part of the petition process.  The extenuating circumstances must have occurred prior to the refund deadline for the class and term in question in order for the student to be eligible for the refund.  The Petition for Late Refund form and all supporting documentation for late refunds must be submitted no later than the end of the term in which the class in question is offered.

Note:  All credit balances/refunds must be applied for by the refund deadline.  All credit balances/refunds not applied for by the refund deadline will be lost.  Credit balances/refunds cannot be transferred to the next semester/term.