REFUNDS / PETITIONS
A student must
drop their class and request a refund at the Student Business Office prior to
the refund deadline printed on their individual schedule print out. Parking
permits must be returned at the time a request for a refund is made. The refund
deadline printed on your class schedule printout also applies to parking
permits. Refund checks are mailed approximately six weeks after the refund
HOW TO RECEIVE A REFUND:
You must drop
classes and request a refund with the Student Business Office prior to the refund
deadline. If you drop all classes before the semester begins (see the calendar
for correct dates) you are entitled to a full refund. A $10
processing fee is deducted once the semester begins. Drop after the refund deadline
date – NO REFUND.
Refunds may be
requested online by logging into “My Canyons” and going to Online Refund Request
or in person at the Student Business Office.
takes approximately six (6) weeks to process after the refund deadline date.
original payment for classes was paid online by credit card and it is within
ninety (90) days of payment, the refund will be applied back to the original
credit card used. If the original payment for classes was paid by cash, check,
money order, credit card in person at the Student Business Office or credit card
payment online that has been more than ninety (90) days a check will be issued.
If you have had multiple payments, the last payment made will be the first
source that the refund is applied. All checks will be mailed out to the current
legal mailing address on file. If you have moved, please update your address.
Addresses may be updated by logging into “My Canyons”.
Note: All credit balances/refunds must be applied for by the refund deadline.
All credit balances/refunds not applied for by the refund deadline will be
lost. Credit balances/refunds cannot be transferred to the next semester/term.
REFUND OF OPTIONAL FEES
support fee must be applied for by the refund deadline date. To opt out of the
Student Support Fee you must do so in person at the Office of Student
Development located in the Student Center Room S-102 or at the Student Business
Office located in Seco Hall Room 101 on the Valencia Campus or in Quad 1 on the
Canyon Country Campus. Students enrolling for the first time in the semester
after the refund deadline date may opt out within one week of their initial
enrollment. For more information, please check the Student Development web pages
on the College’s website at
In order to be
eligible for a refund on a parking pass, a request must be made and the parking
pass must be returned to the Student Business Office prior to the established
refund deadline date for semester length classes. Please refer to the class
schedule for refund deadline dates.
If a class is
canceled, students are entitled to a refund of all fees associated with the
class. If this is the only class for which a student is enrolled, all fees,
including term-based fees are eligible to be refunded. However, to receive
the refund, a request must be made at the Student Business office prior to
the end of the semester/term in which the canceled class occurred.
BOARD OF GOVERNOR FEE WAIVER (BOG)
If a Board of Governor fee waiver (BOG) is received after the student has paid
for classes, the student will be eligible for a refund. When the Board of
Governor fee waiver is submitted in person, a refund request will automatically
be submitted on your behalf. When the Board of Governor fee waiver is submitted
online, the student will be required to submit a refund request. If the refund
is for the current semester, a request may be made through you’re My Canyons
Account. If the BOG refund is for prior semesters, please see the Student
Business Office Staff to see if you qualify for a refund.
LATE REFUND POLICY
A student who
misses the established deadline for a particular class may obtain a late refund
if a petition to the Student Business Office is approved. If the refund
deadline is missed, the student must demonstrate extenuating circumstances and
provide appropriate documentation as part of the petition process.
The extenuating circumstances must have occurred prior to the refund deadline
for the class and term in question and prevented the student from dropping the
class on time in order for the student to be eligible for the refund. The
Petition for Late Refund form and all supporting documentation for late refunds
must be submitted no later than the end of the term in which the class in
question is offered.