COC Student Email

Click here for a quick set up guide to access your student email account.

What is COC student email?

College of the Canyons student email is a free email service hosted by Microsoft Live@edu online.

Important information from College of the Canyons will be directed to this email account.  This includes all financial aid and registration communications, wait list notifications, class schedule or room changes, instructor emails and emergency information from the college.

Does Windows Live include calendar and contact management?

Yes, Windows Live includes: a calendar, address book, and calendar-sharing options.

What else do you get besides email and calendar?

Office Live Workspace: Online versions of MS Word, MS Excel, MS OneNote, and MS Powerpoint.  For more info: http://workspace.officelive.com/

Windows Live Messenger: Great for audio and video conversations with friends, family, and colleagues. For more info, please visit http://messenger.live.com/.

Windows Live SkyDrive: 7 GB of online file storage http://skydrive.live.com/.

Help with Windows Live: Answers to even more questions directly from Microsoft: http://help.live.com/.

Who will get student email?

All students now have a student email account.  Log into My Canyons for more information.

Can I forward COC email?

Yes, and it’s advised you forward your COC email to your personal email account that you check regularly.  Note that although you have the ability to forward all college communication to another email account, in order to comply with FERPA, correspondence with the college not coming from your student email account will be disregarded.  Click here to learn how to forward your COC email: http://help.outlook.com/en-US/140/ms.exch.ecp.forwardemail.aspx.

What about Hotmail?

There will be a conflict between Hotmail and MyCanyons email since both are hosted by Microsoft.  To resolve the conflict, users will have to use two different browsers.  One for Hotmail and the other for MyCanyons email.  Alternatively, if you completely log out of one account, you can log in with the other account using the same browser.

What browsers are supported?

Internet Explorer 7 and later versions

Mozilla Firefox 3.0 and later versions

Apple Safari 3.1 and later versions

Google Chrome 3.0 and later versions 

Full details on supported browsers at http://help.outlook.com/en-us/140/ms.exch.ecp.browsernotsupportedhelp.aspx.

Can I use my smart phone to check my email?

Yes, you can check your email from your smartphone. For more information, go to: http://help.outlook.com/en-us/140/cc325688.aspx .

What happens to my email account when I graduate?

After graduation from COC you will still have full use of Microsoft LiveL@edu services, but with advertisements included on the interface.

How much email storage space is provided?

10 GB is provided for email; in addition, you'll also get 7 GB of online cloud-based storage from MS Skydrive.

What type of support does Live@edu offer for end users?

Microsoft offers online self-help resources for all Live@ edu services:

http://help.outlook.com provides customers self-help for Outlook Live.

http://support.live.com provides customer self-help for all of Windows Live Services.

Support Questions:

Email questions to mailto:emailsupport@my.canyons.edu