Information Technology
Computer Support & Audio Visual
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How
to
fix
your
email.
- Open
the
web
page
http://www.canyons.edu:8081/exchange/logon.asp
- Enter
your
username
into
the
logon
text
box
Username
=
lastname
+
_
+
first
initial;
lastname,
underscore,
first
initial
- Enter
your
username
and
email
password
- You
should
see
a
window
similar
to
the
following:
5.
Click
the
checkbox
next
to
all
the
messages
that
have
"ILOVEYOU"
in
the
subject
line.
6.
Also,
click
the
checkbox
next
to
any
message
from
Olsen,
Rick
that
has
a
paper
clip
icon
next
to
his
name.
7.
Click
the
"Delete
marked
items"
toolbar
button.
8.
This
will
delete
the
messages
that
you
just
checked.
Make
sure
that
you
review
your
inbox
again
to
verify
that
there
are
no
messages
with
the
subject
of
"ILOVEYOU".
If
you
find
anymore,
repeat
the
process
from
step
5.
9. If
there
are
no
more
messages
with
"ILOVEYOU"
in
the
subject
line,
close
the
web
browser
and
go
back
to
Eudora
and
check
your
mail.
If
you
experience
any
problems
with
any
of
these
steps,
call
the
Help
Desk
at
extension
3953.
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