Information Technology

Computer Support & Audio Visual

Online Support

HOW TO SUBMIT A WORK ORDER

You can submit a work order to Computer Support Services or Audio Visual by sending an email to helpdesk@canyons.edu.

HOW TO REVIEW THE STATUS OF YOUR WORK ORDER

You can submit review the status of your work order through Online Work Order System.  Access is currently restricted to on campus computers only.

REMOTE HELP

In the event that a Help Desk technician needs to connect to your computer in order to resolve your problem, the technician, during your support call, will provide you with a PIN code to enter into the following field:


Open Support Connection (Full Screen)

YOUR CONNECTION INFORMATION

The following information details the specifics of your Internet connection and can assist the Help Desk technician in the resolution of your problem.  The Help Desk technician may request this information from you:

 


Can't find it? Try the Cougar Search Engine

 

College of the Canyons

Valencia campus:

(661) 259-7800

• 26455 Rockwell Canyon Road, Santa Clarita, CA 91355

Canyon Country campus:

(661) 362-3800

• 17200 Sierra Highway, Santa Clarita, CA 91351