Instructor General Connection Information:
User accounts for instructors are
typically created in 24 business hours from the time you complete your
course request. After this period of
time, you can login using the following information:
||<first initial> + <last
example: John Doe
would be jdoe
Note: Usernames for Blackboard are created
automatically and will use your first and last name as recorded on the MIS
information system. If you would like to change your name as it is
recorded on the MIS information system, you will need to contact Human
||<your MIS/Datatel/Colleague ID
If you do not know your MIS/Datatel/Colleague ID number, contact
me at email@example.com
name> + " " + <course number> + " " + <course
title> + " - " + <course term> + ":" + <section
example: HIST 111 UNITED
STATES HISTORY I -
Blackboard uses a username and password authentication
model. If for some reason you forget your password, the only way to gain
access to your account is to have your password reset. The reset process
can take between 24 and 48 hours to complete. To avoid the need to use
this process, Blackboard provides a method of automatically emailing your account information
(username and password) to your email address. By default, Blackboard does
not know your email address and therefore you should provide this information as
soon as possible. In order to change your email address in Blackboard,
complete the following steps:
- Log in to the Blackboard system at:
- Click "Personal Information" in the "Tools" section on the left side of the screen
- Click "Edit Personal Information"
- Change the "E-mail" field to reflect your current, existing email address.
- Click the "Submit" button at the bottom of the page.
- Click the "OK" button.
- Click the "OK" button on the "Personal Information" screen
College of the Canyons provides technical support to
students via the TLC Lab. There hours are, Monday - Thursday 8:00 am -
8:00 pm, Friday 8:00 am - 1:00 pm, Saturday 9:00 am - 1:00 pm. Email will be
replied to within 24 business hours. If students are having problems within your
course with assignments, tests, grades and the like, then the instructor is
responsible for assisting the student.
Phone Number: 661-362-3344
Things to Remember:
Your course is "unavailable" by default. This means
that nobody but you can login to the course. You must make the course
"available" before any students may login. You can find the course
availability option by:
- Open the course in question
- Click the "Control Panel" button
- Click the "Course Settings" item under the "Course Options" area
- Click the "Course Availability" item
Most students have trouble accessing the site because they
enter the wrong URL. People are accustomed to prefixing any web address
with "www". This site requires that you use the URL "http://bb.canyons.edu"
Course Roster Updates:
Course rosters are created and updated
automatically through a process external to you as the instructor. Generally,
your rosters will be populated once registration starts for that semester. The
rosters will then be updated at least twice a day the first two weeks of a
semester and once a day there after. If you have any students that need to be
added ASAP then please email the
administrator with the section number of the class, first and last name of
the student and their student id number.
Student Assistant Account:
In order to facilitate the functions of a student assistant in your online
course, a special account has been setup for this purpose. You may, at
your discretion, provide this account information to your student assistant so
that they may perform the necessary functions inside of your Blackboard course.
Whether you choose to make use of this account or not you should login to this
account and change the password from the default.
The student assistant account has the ability to function as the instructor
of the course but is not listed in the roster as an instructor.
||"ccanta" + <section
example: For section 12345,
username would be "ccanta12345"
Student Test Account:
You may use this account to login
as a student and view your course with only the student options available to
you. The student test account will be enrolled in all of the courses that
you are teaching.
||"ccan" + <your first
initial> + <your last name>
example: John Doe
would be ccanjdoe