- TLC FAQ’s for Students
I need to take a test for my online class. What do I need to do?
Students who are enrolled in online/hybrid classes at COC need to make prior arrangements to take exams in TLC at the Valencia campus by making an appointment with the testing staff at (661) 362-3194 well in advance of their testing date. It is strongly encouraged that students make arrangements to take their exam as soon as possible to ensure a guaranteed appointment time; when no additional appointment times are available or if students arrive late to their scheduled appointment time, they will be placed on a waitlist and may not be able to take their exam until space becomes available. Because students have a scheduled appointment, they should take travel time and parking limitations into consideration, ensuring their on- time arrival. Once students have arrived for their exam appointment, they should be prepared to provide a government issued identification and to leave all personal belongings in lockers at the testing reception area; only testing materials specified by the instructor will be allowed into the testing facility.
Can I take my test at CCC?
The CCC Testing room open for make-up exams and DSPS students Monday and Thursday from 10am-4pm and Tuesday and Wednesday from 10am-6pm. Exams for online classes cannot be accommodated at CCC.
I am taking an online exam but will be out of the area. Can I take my exam somewhere else?
If you wish to have your COC exam proctored at another institution, please allow 7-10 days for processing of arrangements. It is the student's responsibility to find a proctor and provide COC staff with the name, organization, phone, fax, and email address of the proposed proctor. Please call 661-362-3194 or email TLCTestProctor@Canyons.edu to begin the process. Due to time constraints, it is highly advisable that students make every effort to take their exams at the Valencia campus.
Will TLC be open for tutoring during the summer session?
TLC will be open for students during the summer session. Math, Writing/English, and computer tutoring will be availalble. Guided Learning Activities (GLAs) will also be available during limited hours.
How do I access online tutoring?
Students enrolled in 100% online classes may have access to online writing tutoring. Please contact your instructor for further details.
Student Athlete Records in TLC
Athlete hours are recorded and reported to coaching staff each Monday. If you have questions after Monday reports, please contact Kimberly.Haglund@Canyons.edu
Where is the TLC located?
The Learning Center is located on the Valencia campus in LTLC-126 and at the Canyon Country campus in room 306. Student identification is required for all students who wish to utilize services in The Learning Center (TLC), on both the Valencia and Canyon Country Campus. Student ID may be obtained in the office of Student Development, STNC 102.
Where is the best place to park?
Students may park in any lot designated for student parking. Visitors can find day-pass parking permits at kiosks located throughout campus. To see a map of the Valencia campus, please click here and to visit the Canyon Country campus, please click here.
How late is the TLC Lab open?
Hours vary by semester, so please check hours of operation by calling 661-362-3351 or click here for the Valencia campus, and 661-362-3857 or click here for the Canyon Country campus. Exams are NOT given out one hour prior to closing. Click here to go to our testing page.