Testing in the Learning Center (Students)

The Learning Center (TLC) offers a variety of testing venues to meet student and faculty needs. Testing rooms are available for make-up exams, DSPS accommodations, and exams on the computer. To best serve students enrolled in face-to-face classes who need to complete exams in The Learning Center (TLC) and to ensure that TLC continues to provide a secure testing environment, we request that students follow specific testing guidelines and procedures. Once students have made arrangements to take an exam in TLC with their instructors, the instructor will need to provide TLC with the examination as well as any exam proctoring instructions. Please advise students to be prepared to present photo identification upon checking in with the testing clerk. When or if students are unable to present photo identification prior to taking an exam, they will be asked to obtain the appropriate identification and to return. Additionally, students are only permitted to take testing materials (those specified by the instructor) into the testing facility; therefore, students should be prepared to leave all personal property, including cell phones, books, backpacks, bags, and other electronic devices in the testing reception area for the duration of the exam. When making exam arrangements with students, please inquire about any testing accommodations they may require, and inform TLC, so staff can ensure that the students’ needs are met; TLC is only able to provide students with accommodations if the instructor has included the student’s accommodation information on the Examination Information Slip. TLC provides test proctoring services on the Valencia campus Monday through Thursday 8am-7pm, and Friday/Saturday 9am-12pm. CCC testing hours are Monday/Wednesday 10am-2pm and Tuesday 10am-4pm, and Thursday 10am-6pm in room 305A.

Testing for Online Classes at COC

Students who are enrolled in online/hybrid classes at COC need to make prior arrangements to take exams in TLC at the Valencia campus by making an appointment with the testing staff at (661) 362-3194 or TLCTestProctor@Canyons.edu. It is strongly encouraged that students make arrangements to take their exam as soon as possible to ensure a guaranteed appointment time; when no additional appointment times are available or if students arrive late to their scheduled appointment time, they will be placed on a waitlist and may not be able to take their exam until space becomes available. Because students have a scheduled appointment, they should take travel time and parking limitations into consideration, ensuring their on time arrival. Once students have arrived for their exam appointment, they should be prepared to provide a government issued or COC photo identification and to leave all personal belonging with the testing clerk at the testing reception area; only testing materials specified by the instructor will be allowed into the testing facility.TLC provides test proctoring services on the Valencia campus Monday through Thursday from 8am-7pm and Friday and Friday/Saturday from 9am-12pm.

BYU Exams

Many students choose to take online classes through Brigham Young University. Students taking exams through BYU may choose College of the Canyons as the proctoring location. Students are welcome to utilize The Learning Center for these exams and do not have to be students registered for classes at COC. Keep in mind that when ordering exams through BYU, it will take 7-10 business days for the exam to arrive at TLC. Please keep deadlines for examination completion in mind. If time is of the essence, BYU allows for expedited shipping at the student’s expense. If the exam is sent overnight, it will arrive at TLC in two business days. Also be aware that though students may have a specified time to complete the entire class (i.e. one year), examinations have specific deadlines that do not coincide with class completion. All expired exams are returned to BYU. Finally, students must make an appointment to have their exam proctored. No exceptions. Students without an appointment will not be offered an opportunity to take an exam, and a picture identification is required. Please call 661-362-3194 to make your appointment.

Student Exam Proctoring at Another Institution

For students enrolled in a COC class who wish to take an exam at a location other than COC, prior arrangements must be made with the instructor of record. The instructor will need to verify in writing with the COC proctor that the student is able to take their exam elsewhere. It is the student’s responsibility to locate a suitable proctor (i.e. an institute of higher learning, public library, or other acceptable location). It is the student’s responsibility to provide the name, organization, title, phone, fax, and email to Kimberly.Haglund@canyons.edu. Allow 7-10 working days for proctoring arrangements to be made. Please call 661-362-3194 for further information.

Testing Information for Faculty

If you need to have one of your students take an exam in The Learning Center, please provide enough test copies for all students expected, fill out the Examination Information Slip to insure exam integrity, and put them in TLC box at the switchboard or drop them off at TLC. For single exams, you may email all mathematics exams to Mary Brunty, and all other exams to Kim Haglund. For any questions or concerns, please call Mary at 661-362-3345, or Kim at 661-362-3349.

Click Here to Download the Examination Information Slip

What Your Students Need to Know

To best serve students enrolled in face-to-face classes who need to complete exams in The Learning Center (TLC) and to ensure that TLC continues to provide a secure testing environment, we request that students follow specific testing guidelines and procedures. Once students have made arrangements to take an exam in TLC with their instructors, the instructor will need to provide TLC with the examination as well as any exam proctoring instructions. Please advise students to be prepared to present photo identification upon checking in with the testing clerk. When or if students are unable to present photo identification prior to taking an exam, they will be asked to obtain the appropriate identification and to return. Additionally, students are only permitted to take testing materials (those specified by the instructor) into the testing facility; therefore, students should be prepared to leave all personal property, including cell phones, books, backpacks, bags, and other electronic devices in the testing reception area for the duration of the exam. When making exam arrangements with students, please inquire about any testing accommodations they may require and inform TLC, so staff can ensure that the students’ needs are met; TLC is only able to provide students with accommodations if the instructor has included the student’s accommodation information on the Examination Information Slip. TLC provides test proctoring services on the Valencia campus Monday through Thursday from 8 am to 7pm and Friday/Saturday from 9am to 12pm, at the Canyon Country campus Monday and Wednesday 10am-2pm, Tuesday and Thursday 10am-4pm. For additional information, and to download the Examination Information Slip, please visit www.canyons.edu/offices/TLC/testing.html

Student Exam Proctoring at Another Institution

For students enrolled in a COC class who wish to take an exam at a location other than COC, prior arrangements must be made with the instructor of record. The instructor will need to verify in writing with the COC proctor that the student is able to take their exam elsewhere. It is the student’s responsibility to locate a suitable proctor (i.e. an institute of higher learning, public library, or other acceptable location). It is the student’s responsibility to provide the name, organization, title, phone, fax, and email to the COC proctor. Allow 7-10 working days for proctoring arrangements to be made.

Testing for Online Classes at COC

Students who are enrolled in online/hybrid classes at COC need to make prior arrangements to take exams in TLC at the Valencia campus by making an appointment with the testing staff at (661) 362-3194 or TLCTestProctor@Canyons.edu . Students should make arrangements to take their exam as soon as possible to ensure a guaranteed appointment time; when no additional appointment times are available or if students arrive late to their scheduled appointment time, they will be placed on a waitlist and may not be able to take their exam until space becomes available. Because students have a scheduled appointment, they should take travel time and parking limitations into consideration, ensuring their on time arrival. Once students have arrived for their exam appointment, they should be prepared to provide a government issued or COC photo identification and to leave all personal belonging with the testing clerk at the testing reception area; only testing materials specified by the instructor will be allowed into the testing facility. Unfortunately, due to limited space, the Canyon Country Campus Learning Center is unable to provide test proctoring services for online/hybrid students, so please guide students to the Valencia campus Learning Center for their testing needs.