Online LIVE! Tutoring

TLC ONLINE LIVE! TUTORING

Below you will find instructions for using the TLC Online LIVE! Tutoring Services in Firefox and Chrome web browsers as well as on an android phone or iPhone. We do not recommend using Internet Explorer. Please have your COC ID number ready.

Firefox or Chrome Web Browser

For Online LIVE! Writing Tutoring click: “https://cccconfer.zoom.us/j/6682551189”
For Online LIVE! Math Tutoring click: “https://canyonsonline.zoom.us/j/9329076703”
For Online LIVE! Computer Tutoring click: “https://zoom.us/j/4040017655”
If nothing prompts from browser, select “download and run Zoom”
Enter your full name as it is written on your COC Student ID and select “Join Meeting”
Click “Join with Computer Audio”
Select “Participants” and double-click “Writing Tutor” or “Math Tutor”
Type your COC student ID in the “type message here” box and hit “Enter” on your keyboard
Introduce yourself to tutor and identify the class and assignment you want to discuss
Click “raise hand” whenever you need the tutor’s help and click “lower hand” after receiving help
You can communicate with your tutor by typing in the chat box or by simply talking
When you are ready to leave the session, click “Leave Session” in the bottom right corner

Android Phone

Download the Zoom app and open it when prompted
Select “Sign Up” and follow instructions to create account
If you already have an account you can simply enter your email address and password and select “Sign In”
Select “Join”
For Online LIVE! Writing Tutoring Enter “668 255 1189” in the “Meeting ID” box and select “Join Meeting”
For Online LIVE! Math Tutoring Enter “932 907 6703” in the “Meeting ID” box and select “Join Meeting"
For Online LIVE! Computer Tutoring Enter “404 001 7655” in the “Meeting ID” box and select “Join Meeting"
Select “call via device audio”
Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video
Select “Participants” and select “Writing Tutor” or “Math Tutor”
Type your COC Student ID in the “Tap here to chat” box and tap “Send” to send to tutor in private message
Introduce yourself to tutor and identify the class and assignment you want to discuss
Select “raise hand” whenever you need the tutor’s help and select “lower hand” after receiving help
You can communicate with your tutor by typing in the chat box or by simply talking
Select “Close” if you wish to return to the video screen
When you are ready to leave the session, select “Leave Session”

iPhone

Download and open the Zoom app from the Apple Store.
Select “Join a Meeting”
For Online LIVE! Writing Tutoring Enter “668 255 1189” and select “Join”
For Online LIVE! Math Tutoring Enter “932 907 6703” and select “Join”
For Online LIVE! Computer Tutoring Enter “404 001 7655” and select “Join”
Select “call via device audio” if prompted
Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video
Select “Participants” and select “Writing Tutor” or “Math Tutor”
Type your COC Student ID in the “Tap here to chat” box and tap “Send” to send to tutor in private message
Introduce yourself to tutor and identify the class and assignment you want to discuss
Select “raise hand” whenever you need the tutor’s help and select “lower hand” after receiving help
You can communicate with your tutor by typing in the chat box or by simply talking
Select “Close” if you wish to return to the video screen
When you are ready to leave the session, select “Leave Session”

For more information or if you have additional questions about remote tutoring, please contact Frederick.Bobola@Canyons.edu for Humanities, Social Sciences or Languages, and Mojdeh.Mahn@Canyons.edu for Math, Science, or Engineering.