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Online LIVE! Tutoring

TLC ONLINE LIVE! TUTORING

Below you will find instructions for using the TLC Online LIVE! Tutoring Services in Firefox and Chrome web browsers as well as on an android phone or iPhone. We do not recommend using Internet Explorer.  Please have your COC ID number ready.

Firefox or Chrome Web Browser

  1. For Online LIVE! Tutoring click: “https://zoom.us/j/4040017655
  2. If nothing prompts from browser, select “download and run Zoom”
  3. Enter your full name as it is written on your COC Student ID and select “Join Meeting”
  4. Click “Join with Computer Audio”
  5. Select “Participants” and double-click “Moderator”
  6. Type your COC student ID in the “type message here” box and hit “Enter” on your keyboard
  7. Introduce yourself and identify the class and assignment you want to discuss
  8. Click “raise hand” whenever you need the tutor’s help and click “lower hand” after receiving help
  9. You can communicate with your tutor by typing in the chat box or by simply talking
  10. When you are ready to leave the session, click “Leave Session” in the bottom right corner

Android Phone

  1. Download the Zoom app and open it when prompted
  2. Select “Sign Up” and follow instructions to create account
  3. If you already have an account you can simply enter your email address and password and select “Sign In”
  4. Select “Join”
  5. For Online LIVE! Tutoring Enter “404 001 7655” in the “Meeting ID” box and select “Join Meeting"
  6. Select “call via device audio”
  7. Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video
  8. Select “Participants” and select “Moderator”
  9. Type your COC Student ID in the “Tap here to chat” box and tap “Send” as a private message
  10. Introduce yourself and identify the class and assignment you want to discuss
  11. Select “raise hand” whenever you need the tutor’s help and select “lower hand” after receiving help
  12. You can communicate with your tutor by typing in the chat box or by simply talking
  13. Select “Close” if you wish to return to the video screen
  14. When you are ready to leave the session, select “Leave Session”

iPhone

  1. Download and open the Zoom app from the Apple Store.
  2. Select “Join a Meeting”
  3. For Online LIVE! Computer Tutoring Enter “404 001 7655” and select “Join”
  4. Select “call via device audio” if prompted
  5. Select microphone and camera symbols at bottom of screen until red lines are gone to start audio and video
  6. Select “Participants” and select “Moderator”
  7. Type your COC Student ID in the “Tap here to chat” box and tap “Send” to send as a private message
  8. Introduce yourself and identify the class and assignment you want to discuss
  9. Select “raise hand” whenever you need the tutor’s help and select “lower hand” after receiving help
  10. You can communicate with your tutor by typing in the chat box or by simply talking
  11. Select “Close” if you wish to return to the video screen
  12. When you are ready to leave the session, select “Leave Session”

For more information or if you have additional questions about remote tutoring, please contact Frederick.Bobola@Canyons.edu for Humanities, Social Sciences or Languages, and Mojdeh.Mahn@Canyons.edu for Math, Science, or Engineering.