Audio/Visual Remote Services

In an effort to assist in District Operations during this transition to online work and Education, the Audio Visual Department is adapting by expanding our services to include direct support for Zoom meetings and events. Whether you need information on how to secure your Zoom room or technical and staff support to run a 300 person event, we are here to help.

Please see the information below for what services we provide and how to get a hold of us.

For the latest information and resources, please visit COC's COVID-19 Information Website

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List of Services:

• AV Tech supported Zoom Events/Meetings
• Hosted Zoom Webinars
• Securing Zoom Events/Meetings
• General Questions

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Resources

Zoom Information

Quick Vids:

• Combating Zoom Bombing
• New Zoom Security Controls
• Zoom Video Tips
• Zoom Breakout Rooms

Zoom Basics:

• How to sign up for Zoom
• Zoom Client Download
• How to use Zoom 
• Using Zoom in Canvas
• Securing your Zoom Room
• ConferZoom Support
  • 760-744-1150 ext. 1537, 1554; 
  • clientservices@cccconfer.org; After Hours Support (Zoom Help Center)​
• ConferZoom workshop recording
• System Requirements / Recommendations

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FAQs

What is a Zoom Event/Meeting?

A Zoom Event/Meeting is hosted through a personal Zoom account, or a department Zoom account. This kind of event/meeting can include up to 300 participants. All Zoom features (ie. Chat, Breakout Rooms, etc) are available, and can be toggled on or off.

What is a Zoom Webinar?

A Zoom Webinar is a conference-style event, and is hosted through the COC Webinar account. This kind of event can include up to 500 participants, and requires an AV tech to host the Webinar. 

To schedule a Zoom Webinar, please contact us.

How can I secure my Zoom Room/Meeting?

Please see our videos and resources below for How To's and Tips.

• Combating Zoom Bombing
• New Zoom Security Controls
• Securing your Zoom Room

How can AV services help?

If your event/meeting will require Breakout Rooms, multiple speakers, screen sharing, and/or AV tech staff support, we can help!
We can also assist with basic questions and use if you are not familiar with running Zoom Meetings.

How do I request an AV Supported Event?

Email us!

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EMAIL US for general questions / consultations
*Please note hours of support during this time are Monday-Friday 8:00am - 5:00pm