Virtual Campus | Students | Staff


Faculty

As we continue to address the coronavirus outbreak, we want to express our sincere appreciation and understanding for the heavy burden faculty are carrying.


Health check icon Healthy Campus

If you are required to visit campus, please follow the required health and safety procedures, wear a face mask, maintain social distancing, and submit a health assessment.

Health Assessment


Support icon Remote Learning

To support your remote instruction, both campuses will remain open 9 a.m. to 5 p.m. Monday through Friday – but not to students; if you take advantage of this opportunity, please let the switchboard, your dean and Academic Affairs/Instruction (Susan Wills and Stephanie Paglia) know so that we know who and where individuals are located.

  • The Communication Centers and Mailrooms (Switchboard) will be in operation 9 a.m. to 5 p.m. Monday through Friday.
  • Reprographics will be open at the Valencia campus 8 a.m. to 4 p.m. Monday through Friday.
  • Let your students and anyone who plans to deliver any paperwork, materials or assignments to the Valencia campus to use the “Document Dropbox” located on Campus Circle. Students should make sure the instructor’s name is clearly written on the outside of all materials delivered.
  • Classrooms in Mentry Hall, 2nd floor have been set up for you to tape or transmit (through Zoom) to support remote learning. There will be very limited technology support, so contact the Help Desk at Ext. 3953 or helpdesk@canyons.edu at least one hour in advance if you need assistance;
  • For the latest support for you and your students from our Online Learning Office, see the Online Learning Workshops
  • The TLC will continue to provide remote tutoring.
  • Student Services will provide information directly to students about Mental Health resources, refunds and other issues.

 


FAQ icon

Work-from-Home Tips

For many of you this will be the first time you have worked from home or had employees working from home. We know there will be a period of adjustment, and you likely have some questions. The following information is being provided to support your successful transition.

  • If you are having challenges accessing your email from home, contact Computer Support. There are three methods of contact, all listed at www.canyons.edu/helpdesk.

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • Some of you have been issued district laptops to work at home. If you have any difficulty getting online through your laptop or need additional software programs loaded, please contact the IT help desk using one of these options:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • If after you get online and you realize you need access to files stored on an office shared drive or you need access to Datatel/Colleague, please contact IT to get a VPN access form:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.

    The VPN form will need to be approved by your supervisor and can be completed via email and returned to helpdesk@canyons.edu. VPN access should be limited to those who must have access to do their work. If you have already had VPN access approved, VPN installation and sign-in instructions are below.

  • If you forgot a hard-copy or electronic file at work, please contact your supervisor about the best way to access it.

  • To access professional development workshops, please see Leslie Carr's March 20 email or the Professional Development listings at the top of this page. You will find links to more than 7,000 online workshops. Some applicable workshop examples on the Vision Resource Network include “Working Remotely” and “Time Management: Working from Home.”

  • Employees should contact their supervisors via email or phone with questions. Supervisors will work with employees to make remote working as successful as possible. Supervisors who encounter issues should contact Rian Medlin, Leslie Carr or Diane Fiero for assistance.

 

Grading Options

The Academic Senate released the following information on April 10 to ensure that students have accurate, concise and easy-to-understand language regarding grading options for the spring 2020 term. Additional resources can be found on the Intranet under Admissions in the Office Directory.

  • For students who would like to select a Pass or No Pass option, the Academic Senate passed a resolution April 9 that enables a student to use a Pass grade earned during the spring, summer and fall terms to be used in their major coursework. There are many considerations a student must weigh before choosing that option. All of those are outlined on the Student Services website. When a student completes the P/NP form, the form is then turned into counseling so a counselor can discuss the student's options and ramifications of selecting a P/NP option. After the discussion, and if the student chooses to move forward, the form is processed in Admissions and Records.

    This is an option for students to elect and doesn’t affect the entire course grading.

    When you grade, you will see the student has a "Yes" under the P/NP column in My Canyons, and you will then enter a P or NP for the student's final grade. For questions regarding grading, please contact Linda De Leon.

  • For students who wish to drop from a course, options include:

    • Instructor Withdrawal
    • Student Withdrawal
    • Excused Withdraw (EW)
    • Removing Withdrawal (W) from Transcript


    All options provide the student with a refund.

    There are considerations for each choice of W for a student. More information can be found on the Student Services website.

    Students can withdraw themselves from a course using My Canyons. This will give the student a W in the course.

    If students have stopped attending and are no longer in communication with you, please consider using the Instructor Withdrawal option. To do this, go to your faculty section in My Canyons and select "drop students from roster." The deadline for Instructor Withdrawal for semester-length classes is May 10 and is 75 percent for short-term classes. The Withdrawal deadline can be located on the top right-hand corner of your roster. This will give the student a W in the course. If this is not done by the deadline, then an FW (Failed to Withdraw) grade could be assigned as the final grade in the course.

    For students who withdraw themselves, who the instructor has withdrawn, or who have been graded with an FW, Admissions and Records will contact them so that they have the option of changing the W to an EW, or to have the W removed from their transcripts. The student can process a Withdrawal Form to indicate they want an EW or to have the W removed from their record.

    Students who withdraw from the course will have the option of repeating the course.

  • You can issue an Incomplete for a student who cannot complete your course this semester. The student would have one year to complete the course (until the end of spring 2021). If the student will not be enrolling back into the course in the future, you will need to work with the student independently to complete the course.

    To issue an Incomplete, you need to complete an Incomplete Grade Contract with the student, indicating what the student must complete within the one-year time frame.

    The contract should be turned into Linda De Leon in Admissions and Records. You would enter the grade of I in the My Canyons grading screen at the end of the term.

  • An In-Progress grade is issued to a student if the spring term is extended. At this time, we do not anticipate a need to extend the term. Therefore, this grade would not be used on the final grading screen in My Canyons. If this changes, we will communicate this to you.

    If you have questions or concerns, please contact Rebecca Eikey or Jasmine Ruys.


Reporting Protocols

With more cases being identified, we want to remind everyone of the protocols to follow.

  • All persons who have symptoms should contact their own healthcare provider, or, where necessary 911. Persons without a doctor or without health insurance should contact 211 for available community resources. If you do not have insurance, you may contact the Los Angeles County Department of Public Health (LADPH) for the location of a free testing center here. After you have reached out to your healthcare provider or LADPH:

    • Employees should also contact the Employee COVID-19 Compliance Officer at (661) 362-5563 for available leave information. You will be provided with additional instructions at that time.
    • Students should contact the Student COVID-19 Compliance Officer at (661) 362- 3259. The student COVID-19 Compliance Officer will help identify available community resources.
  • If someone reports to you that they have been exposed, but are not exhibiting symptoms:

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993
    • If the person is an employee, they should also contact the Employee COVID-19 Compliance Officer at (661) 362-5563 for more information and directions based on their specific circumstances.
    • If the person is a student, they should contact the Student COVID-19 Compliance Officer at (661) 362- 3259. The student COVID-19 Compliance Officer will provide more information and directions based on their specific circumstances.
  • If someone is unable to work or participate in class due to an unspecified illness, please tell them to call their health care provider.
  • If the student or employee is on campus, please ask them to leave campus and go home immediately.

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
    • If the person is an employee, they should also contact the Employee COVID-19 Compliance Officer at (661) 362-5563 for more information and directions based on their specific circumstances.
    • If the person is a student, they should contact the Student COVID-19 Compliance Officer at (661) 362- 3259. The student COVID-19 Compliance Officer will provide more information and directions based on their specific circumstances.
    • If the person is an employee, they should contact the Employee COVID-19 Compliance Officer at (661) 362-5563 for more information and directions based on their specific circumstances.
    • If the person is a student, they should contact the Student COVID-19 Compliance Officer at (661) 362- 3259. The student COVID-19 Compliance Officer will provide more information and directions based on their specific circumstances.
  • Consistent with the Los Angeles County Department of Public Health's Protocol for COVID-19 Exposure Management in Institutes of Higher Education and CDC guidelines, the college will initiate limited contact tracing (i.e., within the campus community) for confirmed and presumed positive cases of COVID-19.

    Please reference Campus Exposure and Contract Tracing on Page 9 of the COVID-19 Containment, Response and Control Plan. In general, the college will interview the COVID-19-positive individual to determine with which spaces and individuals he or she came in close, prolonged contact (defined as 15+ minutes within six feet, or unprotected direct contact to body fluids) so that the college can notify those individuals and take appropriate remedial measures. Your identity and testing status will be maintained in strict confidence and will not be disclosed to your coworkers or other students. The college may continue its contact tracing efforts by interviewing relevant individuals about who they came in contact with and what spaces they recently used. Some of those individuals may be advised to stay home due to a higher risk of having been infected.

  • Symptom checks, including taking your temperature and filling out an Online Health Self-Assessment, should be completed daily before arrival to campus. In addition to an Online Health Self-Assessment the district may require in-person temperature screenings.

  • Yes, until you receive further direction from the applicable COVID-19 Compliance Officer. If you are experiencing any symptoms of COVID-19, please reference the COVID-19 Exposure Protocols on Pages 6-9 of the COVID-19 Containment, Response and Control Plan. Generally, you will be prohibited from returning to campus until either you meet the quarantine requirements established by public health officials, OR you receive and submit a doctor's certification stating that, based on sound medical judgment, the symptoms you are experiencing are not attributable to COVID-19 and that you pose no risk of infection to others. Employees or students who experience chronic illnesses which typically presents with similar symptoms of COVID-19 (e.g., persons who suffer from frequent migraines or persons who regularly experience shortness of breath as a result of asthma) are encouraged to discuss with their healthcare provider differentiating such symptoms from COVID-19. The college will generally rely upon the certification of a healthcare provider, but the college reserves the right to seek a secondary medical opinion if deemed necessary to prevent the spread of infection.

  • If you have received a confirmed positive diagnosis of COVID-19 or presumed positive case of COVID-19, please reference the COVID-19 Exposure Protocols on Pages 6-9 of the COVID-19 Containment, Response and Control Plan. Generally, if you are experiencing symptoms of COVID-19, you will be prohibited from returning to campus until you meet the quarantine requirements established by public health officials.

  • The college will make the determination as to whether an entire class will be asked to leave campus and self-quarantine based on the specific factual circumstances presented and consistent with public health guidance. At a minimum, those students and instructors within a class who come in close, prolonged contact (defined as 15+  minutes within six feet, or unprotected direct contact to body fluids) with a confirmed positive case of COVID-19 will be directed to self-quarantine. As for others present at the time of instruction, the college will consider the nature and length of the contact and any environmental considerations (e.g., outdoor instruction, physical barriers present, etc.). In making such determinations, the college will consult medical professionals or, where appropriate, local public health officials.

  • Yes, if you are expected to be present on campus within 14 days of your return. If you travel by air, you must disclose to the applicable COVID-19 Compliance Officer the location(s) you have travelled to and the dates of your travel so that the college may make a proper risk assessment about your return to campus. We encourage all students, faculty, and staff to only travel via airplane for personal reasons, whether international or domestically, if absolutely essential. You should also note that many states have mandatory quarantine periods for persons traveling from California. Because restrictions on air travel are constantly changing, the college suggests that you research all travel restrictions before you travel.

  • If you believe you have observed a violation of the college's safety protocols, please report it. The college will take appropriate steps to address any violations of its policies and procedures, including removing violators from campus.

    • For alleged violations committed by employees, please contact the Employee COVID-19 Compliance Officer, (661) 362-5563.
    • For alleged violations committed by students, please contact the Dean of Students (661) 362-3260 or Campus Safety (661) 362-3229.
  • Masks and PPE (personal protective equipment) will be required according to Los Angeles County guidance for all employees, students and those on campus. The college will provide, at no cost, a sufficient number of LADPH-compliant face coverings to all employees and students who must report to campus. If staff, students and/or visitors do not have a face covering on our campuses, they will be reminded about the college's protocol and will be provided an opportunity to obtain a face covering if needed.

    As noted in the COVID-19 Containment, Response and Control Plan:

    • For alleged violations committed by employees, please contact the Employee COVID-19 Compliance Officer at (661) 362-5563.
    • For alleged violations committed by students, please contact the Dean of Students at (661) 362-3260 or Campus Safety at (661) 362-3229.


    Note: Individuals unable to wear a face covering due to a medical condition should contact the applicable COVID-19 Compliance Officer to discuss whether alternative reasonable accommodations may be available. 

  • Facilities will configure and equip spaces based on current county and state health guidelines.

    As noted in the District’s COVID-19 Containment, Response and Control Plan:

    • For alleged violations committed by employees, please contact the Employee COVID-19 Compliance Officer at (661) 362-5563.
    • For alleged violations committed by students, please contact the Dean of Students at (661) 362-3260 or Campus Safety at (661) 362-3229.
  • Facilities has prepared Student Services spaces for by-appointment services based on current guidelines. Appropriate physical barriers, signage, and distance markers have been incorporated into this layout.

  • Staff have been provided training on proper protocol for social distancing and disinfection of their spaces via Keenan Safe Colleges. Students who are on campus for classes have been informed via Canvas. These trainings describe COVID-19 and precautions against infection (including proper respiratory etiquette, hand hygiene, use of face coverings, etc.).  

    • All employees and students must complete these instructional videos and written materials in their entirety before their initial entry to campus.  
    • Regarding shared offices, if a dividing modular wall or plexiglass cannot be installed, shifts can be staggered to avoid individuals coming into close contact with one another. 
    • Signage has been installed on both campuses reminding visitors, employees, and students of the requirement to complete a health assessment before coming to campus, wear a mask and physically distance. 
    • There is access to hand sanitizer and cleaning supplies across campus. If additional supplies are needed, they can be picked up at the warehouse. 
  • Facilities will clean and disinfect occupied campus areas per the latest guidelines and requirements. 

  • Yes, all PPE will be distributed and tracked from the Valencia warehouse, which is distributed as needed throughout the district.

  • Yes. Comprehensive return-to-campus procedures can be found in the COVID-19 Containment, Response and Control Plan. Essential infrastructure disciplines meeting on campus for labs have specific procedures in place. Please refer to the detailed bargaining unit MOUs and/or contact your supervisor to discuss your individual situation in more detail.

  • Please refer to the bargaining unit MOUs and/or contact your supervisor to discuss your individual situation in more detail.

  • Yes, Human Resources will review accommodations for any health concerns and evaluate the situation in conjunction with the area supervisor. Additional leave options are also available as detailed in the COVID-19 Containment, Response and Control Plan and negotiated MOUs with campus groups. For more information, please contact Maria Calderon in Human Resources at (661) 362-5563 or maria.calderon@canyons.edu.

  • According to Los Angeles County guidelines, employees may come to campus for the purposes of providing distance learning, other activities related to in-person training and instruction for essential infrastructure disciplines, and to maintain minimum basic operations. The college is complying with all relevant portions of this protocol to maximize safety for all employees. Please note that only faculty teaching essential infrastructure courses can teach on campus at this time, per Los Angeles County guidance. All other courses, with the traditional 1:35 ratio format, are not yet allowed to return to campus. 

  • These are incredibly challenging times for all of us. It is normal to feel sad or isolated, and to experience more stress than you would normally.

    You can find strategies for coping with stress during infectious disease outbreaks that require social distancing here.

    If you need to speak with someone about your mental health, contact your doctor or the Los Angeles County Department of Mental Health Helpline at (800) 854-7771, which is available 24/7. If you are experiencing these feelings, or have thoughts about self-harm*, please call the national distress hotline at 1-800-985-5990 or text “TalkWithUs” to 66746.

    Additional assistance is available from the college's list of resources and at Be the Difference SCV. The college and COC community are here for you, and we will all get through this together.

    *If you are in an emergency situation, please call 911 immediately.

 

Payroll Procedures

Payroll Services will continue to provide services and support as employees work remotely. The information below will help ensure uninterrupted payroll operations.

    • Direct deposits will continue as normal.
    • Live warrants will be mailed to the employee directly, no campus pickup.
    • To establish direct deposit, please complete a direct-deposit authorization form and submit to Payroll Services with a copy of your photo ID.
    • Direct-Deposit Authorization Form
    • Timesheets: Approve and submit timesheets on or prior to the timesheet deadline.
      • Timesheets should be placed in the Mailroom Payroll Box, or scanned and sent to the appropriate Payroll team member.
      • Blank timesheets/forms can be found on the intranet: Payroll Forms
    • Leave Requests: Please approve leave requests ASAP but no later than the end of the month to ensure proper payroll reporting.
    • Electronic Submission: Forms that can be created electronically or scanned can be submitted via email to the supervisor for approval and then to Payroll – see below.
    • Please Note: Original documents (timesheets, absence forms, etc.) should be retained for submission when operations return to normal.
  • (1st Working Day of the Month Payroll)

    • March Statement of Absence forms should be completed, signed and submitted to Payroll Services no later than March 27, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Leila Yahata.
  • (5th of the Month Payroll)

    • March Statement of Absence forms should be submitted to your supervisor no later than March 20, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Amy Martinez.
  • (25th and 10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Supervisors should approve and forward to appropriate team member:
    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to March 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Approved timesheets should be delivered to Payroll Services or emailed to Lisa Brual.
  • (10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Approved timesheets should be delivered to Payroll Services or emailed to James Maldonado.
  • (25th and 10th of the Month Payroll)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (1st of the Month)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
    • March forms should be submitted to your supervisor no later than March 20, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Ashley Bassett.
    • Future timesheets and requests for payment should be submitted in the same manner until further notice.
  • Some Classified/Confidential Staff may be "Required" to perform service on campus in an effort “to support remote instructional and service delivery and maintain campus safety as determined by the Incident Command Team or Executive Cabinet.”

    Employees should report hours that they were "Required" to perform services on campus in the Overtime Earned column. The time “Required” to work on campus should not be listed as Comp Time.

    In order to identify the hours worked as “Required,” please enter "RS" next to the hours reported as shown in the samples. Only the hours worked as “Required” should be put in the overtime earned column with the “RS” code next to them.
     
    Example of full-time timesheet

    Example 1: Full-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st,  4 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    Example of part-time timesheet

    Example 2: Part-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st, 3 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    If you have any questions, contact Roy Castillo: (661) 362-3418 | Email

    • Full-Time Faculty, Academic Administrators & Classified Permanent Part-Time Employees
      • Leila Yahata: (661) 362-3558 | Email
    • Adjunct Faculty & Adjunct Substitute Timesheets
      • Amy Martinez (661) 362-3018 | Email
    • Classified Employees (Full-Time)
      • Susan Brown (661) 362-3089 | Email
    • Short-Term Employees, Classified Administrators & Confidential Employees
      • Lisa Brual (661) 362-5559 | Email
    • College Assistants & Full-Time Faculty Overload
      • James Maldonado (661) 362-3028 | Email
    • Supplementary Services
      • Ashley Bassett (661) 362-3329 | Email
    • Questions about documents or methods not addressed here
      • Roy Castillo: (661) 362-3418 | Email


Updated Sept. 20, 2020