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Vaccination icon Vaccinations and Testing

Our FAQ addresses commonly asked questions about COVID-19 vaccinations and testing. Up-to-date information about vaccinations, boosters, testing, and requirements for entering and working on campus can be found on our COVID-19 Updates page. 


Support icon Remote Instruction

To support your remote instruction, both campuses are open.

  • The Communication Center and Mailroom (Switchboard) is in operation.
  • Reprographics at the Valencia campus has resumed operations but with some restrictions. Although doors are locked during operating hours, staff members are available to assist you by phone at (661) 362-3325 and by email. Completed orders can be picked up from the cabinet just outside the exterior door of Bonelli Hall 125. For confidential orders such as exams, please call (661) 362-3325 to arrange pickup. The center is open:

Winter Term – Jan. 3 to Feb. 4, 2022
Mon-Thu: 7:30 a.m. to 7 p.m.
Fri: 7:30 a.m. to 4 p.m.
Sat: Closed

Spring Semester – Feb. 5 to June 2, 2022
Mon-Thu: 7:30 a.m. to 9 p.m.
Fri: 7:30 a.m. to 4 p.m.
Sat: 7:30 a.m. to 1:30 p.m.

  • Classrooms in Mentry Hall, 2nd floor have been set up for you to tape or transmit (through Zoom) to support remote learning. For technology support, contact the Help Desk at Ext. 3953 or helpdesk@canyons.edu.
  • For the latest support for you and your students from our Online Learning Office, see the Online Learning Workshops
  • The TLC will continue to provide remote tutoring.
  • Student Services will provide information directly to students about Mental Health resources, refunds and other issues.


FAQ icon

Working Remotely

Note: For the the most up-to-date information, please refer to the updated COVID-19 Containment, Control and Response Plan.

  • If you are having challenges accessing your email, contact Computer Support. There are three methods of contact, all listed at www.canyons.edu/helpdesk. If you have any difficulty getting online or need additional software programs loaded, please contact the IT help desk using one of these options:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • Please contact IT to get a VPN access form:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.

    The VPN form will need to be approved by your supervisor and can be completed via email and returned to helpdesk@canyons.edu. VPN access should be limited to those who must have access to do their work.

  • Please visit Professional Development.

  • Employees should contact their supervisors via email or phone with questions. Supervisors will work with employees to make remote working as successful as possible. Supervisors who encounter issues should contact Rian Medlin, Leslie Carr or Diane Fiero for assistance.

 

Reporting

Note: For the the most up-to-date information, please refer to the updated COVID-19 Containment, Control and Response Plan.

  • All persons who have symptoms should contact their own healthcare provider, or, where necessary 911. Persons without a doctor or without health insurance should contact 211 for available community resources. If you do not have insurance, you may contact the Los Angeles County Department of Public Health (LADPH) for the location of a free testing center here.

    After you have reached out to your healthcare provider or LADPH, you must notify the COVID-19 Compliance Team at (661) 993-7670 or via email. Unvaccinated individuals who have been in close contact with someone who has received a positive COVID-19 test must also follow this procedure. For questions about medical leaves or workplace accommodations, contact Rian Medlin in Human Resources.

  • If someone reports to you that they have been exposed, but are not exhibiting symptoms:

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
    • Instruct them to notify the COVID-19 Compliance Team at (661) 993-7670 or via email.
  • If someone is unable to work or participate in class due to an unspecified illness, please tell them to contact their health care provider.
  • If the student or employee is on campus, please ask them to leave campus and go home immediately.

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
    • Instruct them to notify the COVID-19 Compliance Team at (661) 993-7670 or via email.
    • Instruct them to notify the COVID-19 Compliance Team at (661) 993-7670 or via email.
  • Consistent with the Los Angeles County Department of Public Health's Protocol for COVID-19 Exposure Management in Institutes of Higher Education and CDC guidelines, the college will initiate limited contact tracing (i.e., within the campus community) for confirmed and presumed positive cases of COVID-19.

    Please refer to the COVID-19 Containment, Response and Control Plan. In general, the college will interview the COVID-19-positive individual to determine with which spaces and individuals he or she came in close, prolonged contact (defined as 15+ minutes within six feet, or unprotected direct contact to body fluids) so that the college can notify those individuals and take appropriate remedial measures. Your identity and testing status will be maintained in strict confidence and will not be disclosed to your coworkers or other students. The college may continue its contact tracing efforts by interviewing relevant individuals about who they came in contact with and what spaces they recently used. Some of those individuals may be advised to stay home due to a higher risk of having been infected.

  • If you have received a confirmed positive diagnosis of COVID-19 or presumed positive case of COVID-19, please refer to the COVID-19 Containment, Response and Control Plan. Generally, if you are experiencing symptoms of COVID-19, you will be prohibited from returning to campus until you meet the quarantine requirements established by public health officials.

  • The college will make the determination as to whether an entire class will be asked to leave campus and self-quarantine based on the specific factual circumstances presented and consistent with public health guidance. At a minimum, those students and instructors within a class who come in close, prolonged contact (defined as 15+  minutes within six feet, or unprotected direct contact to body fluids) with a confirmed positive case of COVID-19 will be directed to self-quarantine. As for others present at the time of instruction, the college will consider the nature and length of the contact and any environmental considerations (e.g., outdoor instruction, physical barriers present, etc.). In making such determinations, the college will consult medical professionals or, where appropriate, local public health officials.

  • Masks and PPE (personal protective equipment) will be required according to Los Angeles County guidance for all employees, students and those on campus. The college will provide, at no cost, a sufficient number of LADPH-compliant face coverings to all employees and students who must report to campus. If staff, students and/or visitors do not have a face covering on our campuses, they will be reminded about the college's protocol and will be provided an opportunity to obtain a face covering if needed.

  • Facilities will configure and equip spaces based on current county and state health guidelines.

  • Facilities has prepared Student Services spaces for by-appointment services based on current guidelines. Appropriate physical barriers, signage, and distance markers have been incorporated into this layout.

  • Staff have been provided training on proper protocol for social distancing and disinfection of their spaces via Keenan Safe Colleges. Students who are on campus for classes have been informed via Canvas. These trainings describe COVID-19 and precautions against infection (including proper respiratory etiquette, hand hygiene, use of face coverings, etc.).  

    • All employees and students must complete these instructional videos and written materials in their entirety before their initial entry to campus.  
    • Regarding shared offices, if a dividing modular wall or plexiglass cannot be installed, shifts can be staggered to avoid individuals coming into close contact with one another. 
    • Signage has been installed on both campuses reminding visitors, employees, and students of the requirement to complete a health assessment before coming to campus, wear a mask and physically distance. 
    • There is access to hand sanitizer and cleaning supplies across campus. If additional supplies are needed, they can be picked up at the warehouse. 
  • Facilities will clean and disinfect occupied campus areas per the latest guidelines and requirements. 

  • Yes, all PPE will be distributed and tracked from the Valencia warehouse, which is distributed as needed throughout the district.

  • Please refer to the bargaining unit MOUs and/or contact your supervisor to discuss your individual situation in more detail.

  • Yes, Human Resources will review accommodations for any health concerns and evaluate the situation in conjunction with the area supervisor. Additional leave options are also available as detailed in the COVID-19 Containment, Response and Control Plan and negotiated MOUs with campus groups.

  • These are incredibly challenging times for all of us. It is normal to feel sad or isolated, and to experience more stress than you would normally.

    You can find strategies for coping with stress during infectious disease outbreaks that require social distancing here.

    If you need to speak with someone about your mental health, contact your doctor or the Los Angeles County Department of Mental Health Helpline at (800) 854-7771, which is available 24/7. If you are experiencing these feelings, or have thoughts about self-harm*, please call the national distress hotline at 1-800-985-5990 or text “TalkWithUs” to 66746.

    Additional assistance is available from the college's list of resources and at Be the Difference SCV. The college and COC community are here for you, and we will all get through this together.

    *If you are in an emergency situation, please call 911 immediately.

 

Payroll

    • Direct deposits will continue as normal.
    • Live warrants will be mailed to the employee directly, no campus pickup.
    • To establish direct deposit, please complete a direct-deposit authorization form and submit to Payroll Services with a copy of your photo ID.
    • Direct-Deposit Authorization Form
    • Timesheets: Approve and submit timesheets on or prior to the timesheet deadline.

    Timesheets should be placed in the Mailroom Payroll Box, or scanned and sent to the appropriate Payroll team member.
    Blank timesheets/forms can be found on the intranet: Payroll Forms

    • Leave Requests: Please approve leave requests ASAP but no later than the end of the month to ensure proper payroll reporting.
    • Electronic Submission: Forms that can be created electronically or scanned can be submitted via email to the supervisor for approval and then to Payroll – see below.
    • Please Note: Original documents (timesheets, absence forms, etc.) should be retained for submission when operations return to normal.
  • (1st Working Day of the Month Payroll)

    Approved forms should be delivered to Payroll Services or emailed to Leila Yahata.

  • (5th of the Month Payroll)

    Approved forms should be delivered to Payroll Services or emailed to Amy Martinez.

  • (25th and 10th of the Month Payroll)

    Supervisors should approve and forward to appropriate team member:

    All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.

  • (10th of the Month Payroll)

    Approved timesheets should be delivered to Payroll Services or emailed to Lisa Brual.

  • (10th of the Month Payroll)

    Approved timesheets should be delivered to Payroll Services or emailed to James Maldonado.

  • (25th and 10th of the Month Payroll)

    All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.

  • (1st of the Month)

    All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.

  • Approved forms should be delivered to Payroll Services or emailed to Ashley Bassett.

  • Full-Time Faculty, Academic Administrators & Classified Permanent Part-Time Employees
    Leila Yahata: (661) 362-3558 | Email

    Adjunct Faculty & Adjunct Substitute Timesheets
    Amy Martinez (661) 362-3018 | Email

    Classified Employees (Full-Time)
    Susan Brown (661) 362-3089 | Email

    Short-Term Employees, Classified Administrators & Confidential Employees
    Lisa Brual (661) 362-5559 | Email

    College Assistants & Full-Time Faculty Overload
    James Maldonado (661) 362-3028 | Email

    Supplementary Services
    Ashley Bassett (661) 362-3329 | Email

    Questions about documents or methods not addressed here
    Roy Castillo: (661) 362-3418 | Email