Coronavirus Updates | Learning | Keep Teaching | Working

We're Transitioning!

As we continue to address the coronavirus outbreak, we want to express our sincere appreciation and understanding for the heavy burden faculty are carrying.

  • This page will be updated frequently as we make adjustments in how to best serve you.

Remote Learning

To support your remote instruction, both campuses will remain open 9 a.m. to 5 p.m. Monday through Friday – but not to students; if you take advantage of this opportunity, please let the switchboard, your dean and Academic Affairs/Instruction (Susan Wills and Stephanie Paglia) know so that we know who and where individuals are located.

  • The Communication Centers and Mailrooms (Switchboard) will be in operation 9 a.m. to 5 p.m. Monday through Friday.
  • Reprographics will be open at the Valencia campus 8 a.m. to 4 p.m. Monday through Friday.
  • Let your students and anyone who plans to deliver any paperwork, materials or assignments to the Valencia campus to use the “Document Dropbox” located on Campus Circle. Students should make sure the instructor’s name is clearly written on the outside of all materials delivered.
  • Classrooms in Mentry Hall, 2nd floor have been set up for you to tape or transmit (through Zoom) to support remote learning. There will be very limited technology support, so contact the Help Desk at Ext. 3953 or helpdesk@canyons.edu at least one hour in advance if you need assistance;
  • For the latest support for you and your students from our Online Learning Office, see the Online Learning Workshops
  • The TLC will continue to provide remote tutoring.
  • Student Services will provide information directly to students about Mental Health resources, refunds and other issues.

Please take care of yourselves, and DO NOT come to campus if you feel in any way sick.


FAQ icon

Work-from-Home Tips

For many of you this will be the first time you have worked from home or had employees working from home. We know there will be a period of adjustment, and you likely have some questions. The following information is being provided to support your successful transition.

  • If you are having challenges accessing your email from home, contact Computer Support. There are three methods of contact, all listed at www.canyons.edu/helpdesk.

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • Some of you have been issued district laptops to work at home. If you have any difficulty getting online through your laptop or need additional software programs loaded, please contact the IT help desk using one of these options:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • If after you get online and you realize you need access to files stored on an office shared drive or you need access to Datatel/Colleague, please contact IT to get a VPN access form:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.

    The VPN form will need to be approved by your supervisor and can be completed via email and returned to helpdesk@canyons.edu. VPN access should be limited to those who must have access to do their work. If you have already had VPN access approved, VPN installation and sign-in instructions are below.

  • If you forgot a hard-copy or electronic file at work, please contact your supervisor about the best way to access it.

  • To access professional development workshops, please see Leslie Carr's March 20 email or the Professional Development listings at the top of this page. You will find links to more than 7,000 online workshops. Some applicable workshop examples on the Vision Resource Network include “Working Remotely” and “Time Management: Working from Home.”

  • Employees should contact their supervisors via email or phone with questions. Supervisors will work with employees to make remote working as successful as possible. Supervisors who encounter issues should contact Rian Medlin, Leslie Carr or Diane Fiero for assistance.

 

Grading Options

The Academic Senate released the following information on April 10 to ensure that students have accurate, concise and easy-to-understand language regarding grading options for the spring 2020 term. Additional resources can be found on the Intranet under Admissions in the Office Directory.

  • For students who would like to select a Pass or No Pass option, the Academic Senate passed a resolution April 9 that enables a student to use a Pass grade earned during the spring, summer and fall terms to be used in their major coursework. There are many considerations a student must weigh before choosing that option. All of those are outlined on the Student Services website. When a student completes the P/NP form, the form is then turned into counseling so a counselor can discuss the student's options and ramifications of selecting a P/NP option. After the discussion, and if the student chooses to move forward, the form is processed in Admissions and Records.

    This is an option for students to elect and doesn’t affect the entire course grading.

    When you grade, you will see the student has a "Yes" under the P/NP column in My Canyons, and you will then enter a P or NP for the student's final grade. For questions regarding grading, please contact Linda De Leon.

  • For students who wish to drop from a course, options include:

    • Instructor Withdrawal
    • Student Withdrawal
    • Excused Withdraw (EW)
    • Removing Withdrawal (W) from Transcript


    All options provide the student with a refund.

    There are considerations for each choice of W for a student. More information can be found on the Student Services website.

    Students can withdraw themselves from a course using My Canyons. This will give the student a W in the course.

    If students have stopped attending and are no longer in communication with you, please consider using the Instructor Withdrawal option. To do this, go to your faculty section in My Canyons and select "drop students from roster." The deadline for Instructor Withdrawal for semester-length classes is May 10 and is 75 percent for short-term classes. The Withdrawal deadline can be located on the top right-hand corner of your roster. This will give the student a W in the course. If this is not done by the deadline, then an FW (Failed to Withdraw) grade could be assigned as the final grade in the course.

    For students who withdraw themselves, who the instructor has withdrawn, or who have been graded with an FW, Admissions and Records will contact them so that they have the option of changing the W to an EW, or to have the W removed from their transcripts. The student can process a Withdrawal Form to indicate they want an EW or to have the W removed from their record.

    Students who withdraw from the course will have the option of repeating the course.

  • You can issue an Incomplete for a student who cannot complete your course this semester. The student would have one year to complete the course (until the end of spring 2021). If the student will not be enrolling back into the course in the future, you will need to work with the student independently to complete the course.

    To issue an Incomplete, you need to complete an Incomplete Grade Contract with the student, indicating what the student must complete within the one-year time frame.

    The contract should be turned into Linda De Leon in Admissions and Records. You would enter the grade of I in the My Canyons grading screen at the end of the term.

  • An In-Progress grade is issued to a student if the spring term is extended. At this time, we do not anticipate a need to extend the term. Therefore, this grade would not be used on the final grading screen in My Canyons. If this changes, we will communicate this to you.

    If you have questions or concerns, please contact Rebecca Eikey or Jasmine Ruys.


Reporting Protocols

With more cases being identified, we want to remind everyone of the protocols to follow.

  • If you have COVID-19 symptoms such as fever, cough, difficulty breathing, and suspect you may have contracted the virus, please call your healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
  • If someone reports to you that they have been exposed, but are not exhibiting symptoms, please have them call their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
  • If someone is unable to work or participate in class due to an unspecified illness, please tell them to call their health care provider.
  • Tell the student or employee to stay away from others if possible.

    For students, have them contact the Student Health and Wellness Center at Ext. 3259, and they will conduct an assessment by phone. If Student Health staff determine there is a likelihood of exposure, they will contact Los Angeles County Public Health, as well as provide the individual with further instructions. If you cannot reach the Student Health Office, please contact Los Angeles County Department of Public Health at (888) 397-3993.

    For employees, please have them call their healthcare provider, or the Los Angeles County Department of Public Health at (888) 397-3993.

  • Step 1 – Tell the individual to contact Los Angeles County Department of Public Health, (888) 397-3993. The diagnosing physician should have notified the County as well.

    Step 2 – Ask the individual if you can share this information, even anonymously, with the Incident Command Team. If so, please immediately notify Michael Wilding at (661) 510-9569, Jim Schrage at (661) 510-3879, James Temple at (661) 510-6950 or Ryan Theule at (661) 714-3526. We will work with the Los Angeles County Department of Public Health to confirm the case.

  • Los Angeles County Department of Public Health would officially notify the campus if a case was confirmed and had a connection to our District. If you receive a call from the Los Angeles County Department of Public Health reporting that a case is connected to the District, please immediately notify Michael Wilding at (661) 510-9569, Jim Schrage at (661) 510-3879, James Temple at (661) 510-6950 or Ryan Theule at (661) 714-3526.

 

Payroll Procedures

Payroll Services will continue to provide services and support as employees work remotely. The information below will help ensure uninterrupted payroll operations.

    • Direct deposits will continue as normal.
    • Live warrants will be mailed to the employee directly, no campus pickup.
    • To establish direct deposit, please complete a direct-deposit authorization form and submit to Payroll Services with a copy of your photo ID.
    • Direct-Deposit Authorization Form
    • Timesheets: Approve and submit timesheets on or prior to the timesheet deadline.
      • Timesheets should be placed in the Mailroom Payroll Box, or scanned and sent to the appropriate Payroll team member.
      • Blank timesheets/forms can be found on the intranet: Payroll Forms
    • Leave Requests: Please approve leave requests ASAP but no later than the end of the month to ensure proper payroll reporting.
    • Electronic Submission: Forms that can be created electronically or scanned can be submitted via email to the supervisor for approval and then to Payroll – see below.
    • Please Note: Original documents (timesheets, absence forms, etc.) should be retained for submission when operations return to normal.
  • (1st Working Day of the Month Payroll)

    • March Statement of Absence forms should be completed, signed and submitted to Payroll Services no later than March 27, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Leila Yahata.
  • (5th of the Month Payroll)

    • March Statement of Absence forms should be submitted to your supervisor no later than March 20, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Amy Martinez.
  • (25th and 10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Supervisors should approve and forward to appropriate team member:
    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to March 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Approved timesheets should be delivered to Payroll Services or emailed to Lisa Brual.
  • (10th of the Month Payroll)

    • March timesheets should be submitted to your supervisor no later than March 20, 2020.
      • Estimate time for March 23 to 31, 2020.
    • If you are unable to submit an estimated timesheet by March 20, 2020 or have revisions, submit to the Mailroom Payroll Box by March 27.
    • Approved timesheets should be delivered to Payroll Services or emailed to James Maldonado.
  • (25th and 10th of the Month Payroll)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (1st of the Month)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
    • March forms should be submitted to your supervisor no later than March 20, 2020.
    • Approved forms should be delivered to Payroll Services or emailed to Ashley Bassett.
    • Future timesheets and requests for payment should be submitted in the same manner until further notice.
  • Some Classified/Confidential Staff may be "Required" to perform service on campus in an effort “to support remote instructional and service delivery and maintain campus safety as determined by the Incident Command Team or Executive Cabinet.”

    Employees should report hours that they were "Required" to perform services on campus in the Overtime Earned column. The time “Required” to work on campus should not be listed as Comp Time.

    In order to identify the hours worked as “Required,” please enter "RS" next to the hours reported as shown in the samples. Only the hours worked as “Required” should be put in the overtime earned column with the “RS” code next to them.
     
    Example of full-time timesheet

    Example 1: Full-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st,  4 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    Example of part-time timesheet

    Example 2: Part-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st, 3 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    If you have any questions, contact Roy Castillo: (661) 362-3418 | Email

    • Full-Time Faculty, Academic Administrators & Classified Permanent Part-Time Employees
      • Leila Yahata: (661) 362-3558 | Email
    • Adjunct Faculty & Adjunct Substitute Timesheets
      • Amy Martinez (661) 362-3018 | Email
    • Classified Employees (Full-Time)
      • Susan Brown (661) 362-3089 | Email
    • Short-Term Employees, Classified Administrators & Confidential Employees
      • Lisa Brual (661) 362-5559 | Email
    • College Assistants & Full-Time Faculty Overload
      • James Maldonado (661) 362-3028 | Email
    • Supplementary Services
      • Ashley Bassett (661) 362-3329 | Email
    • Questions about documents or methods not addressed here
      • Roy Castillo: (661) 362-3418 | Email