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Support icon Campus Resources

  • The Communication Center and Mailroom (Switchboard) is in operation.
  • Reprographics at the Valencia campus is open. If you would like to drop off or pick up an order, please visit the service window, located in the sheltered alcove area of Bonelli Hall, first floor. Access to Reprographics is limited to staff and vendors.

Support icon Training

There are multiple ways to participate in online Professional Development: Vision Resource Center, Kognito, Keenan SafeColleges, EverFi and College of the Canyons Workshops. If you have any questions or need assistance, please contact Leslie Carr.

  • Learn. Connect. Share.

    This one-stop resource for 7,000-plus online Professional Development opportunities is a new portal dedicated to providing the exceptional support needed to meet the goals and commitments of the Vision for Success through the Guided Pathways framework.

    • Sign Up
    • Set up a username and password and log in.
    • Hover over "Learn" on the navigation bar, choose "Learner Home."
    • In the Search for Learning bar, type in a specific topic and enter, or scroll down to see options suggested for you.
    • Select and launch the training.

     


    Please email the certificate of completion for each training to Sarah Dettman. She will add the hours to your Frontline account. Please keep a copy for your records.

  • Sample Trainings:

    At Risk for Faculty and Staff

    • Recognize when a student is exhibiting signs of psychological distress and learn how to connect them with the appropriate campus support.


    Veterans on Campus for Faculty and Staff

    • Learn to support student veterans by building military cultural competency.

     


    Sign In to Kognito:

    • Log In
    • Create a username and password.
    • Select and complete the training.


    Please email the certificate of completion for each training to
     Sarah Dettman. She will add the hours to your Frontline account. Please keep a copy for your records.

  • College-Hosted Workshops:

    Please visit Professional Development for upcoming workshops.

     


    Sign In to Frontline Education:

  • EverFi offers several training options for our employee groups. Please see our Training Clusters for ideas. For a complete listing or to be assigned trainings, please email Flavio Medina-Martin.

    Sample Titles:

    Harassment & Discrimination

    • Accommodating Disabilities
    • Bullying in the Workplace
    • Harassment/Discrimination
    • Managing Bias


    Data Security & Privacy

    • Checkpoint: Data Security & Privacy
    • FERPA Basics
    • Social Media and Your Job


    Ethics

    • Workplace Conduct
    • Conflict of Interest
    • Tools for an Ethical Workplace


    People & Culture

    • Bloodborne Pathogens
    • Diversity: Inclusion in the Modern Workplace
    • Injury & Illness Prevention
    • Workplace Violence Prevention

     


    Please email the certificate of completion for each training to Sarah Dettman. She will add the hours to your Frontline account. Please keep a copy for your records.

  • Keenan SafeColleges has a diverse offering of training available. Explore a variety of courses covering a wide range of topics. Please take the time to browse the library of courses.

    Suggested Topics:

    Athletics

    • Athletic Liability
    • Title IX and Gender Equity in Athletics
    • Concussion Awareness
    • Steroid and PED Awareness in Athletics


    Emergency Management

    • Active Shooter
    • Active Shooter: Run, Hide, Fight
    • Crisis Response and Recovery


    Employment Practices/Supervisory

    • Managing Difficult Behaviors
    • Sensitivity Awareness
    • Sexual Harassment: Policy & Prevention


    Environmental

    • Asbestos Awareness
    • Back, Injury and Lifting
    • Fire and Explosion Hazards
    • Slips, Trips and Falls


    Health

    • Health Emergencies
    • Pandemic Flu
    • Stress Management
    • Student Mental Health


    Human Resources

    • Boundary Invasion
    • Conflict Management
    • Discrimination in the Workplace
    • Workplace Bullying
    • Workplace Violence


    Information Technology

    • Cybersecurity Overview
    • Copyright Infringement


    Security

    • Arson Awareness & Prevention


    Social & Behavioral

    • Mandated Reporter: Child Abuse/Reporter
    • Youth Suicide: Awareness & Prevention
    • Implicit Bias/Microaggression Awareness
    • Making Campus Safe for LGBTQ Students

     


    Sign In to Keenan SafeColleges:

    The majority of employees are already signed up for a Keenan SafeColleges account and can self-assign classes.


    Your username is your canyons.edu email address. Once logged in, on the left of the screen there is a symbol for extra training with a play symbol. Please select and choose the courses you’d like to take.

    For any questions or trouble logging in, please contact Maria Calderon or Flavio Medina-Martin.

    Please email the certificate of completion for each training to Sarah Dettman. She will add the hours to your Frontline account. Please keep a copy for your records.

 

FAQ icon

Working from Home

  • If you are having challenges accessing your email from home, contact Computer Support. There are three methods of contact, all listed at www.canyons.edu/helpdesk.

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • Some of you have been issued district laptops to work at home. If you have any difficulty getting online through your laptop or need additional software programs loaded, please contact the IT help desk using one of these options:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.
  • If after you get online and you realize you need access to files stored on an office shared drive or you need access to Datatel/Colleague, please contact IT to get a VPN access form:

    • Send an email to helpdesk@canyons.edu from your personal email.
    • Call (661) 362-3953 and leave a message. A technician will be in contact with you. Please make sure to include contact information in your message.
    • Connect via Zoom. You will need to log in to the intranet to access support.

    The VPN form will need to be approved by your supervisor and can be completed via email and returned to helpdesk@canyons.edu. VPN access should be limited to those who must have access to do their work.

  • To access professional development workshops, please see the Professional Development listings at the top of this page. You will find links to more than 7,000 online workshops. Some applicable workshop examples on the Vision Resource Network include “Working Remotely” and “Time Management: Working from Home.”

  • Employees should contact their supervisors via email or phone with questions. Supervisors will work with employees to make remote working as successful as possible. Supervisors who encounter issues should contact Rian Medlin, Leslie Carr or Diane Fiero for assistance.

  • During these challenging times, with everyone working remotely, we understand it may be difficult to get the supplies and materials you need to do your job.

    For that reason, we have developed a process and form that can be used for purchases related to continuing instruction and operations during the COVID-19 pandemic.

    If you are able to use the normal purchasing process, please do so.

    If not, please follow the COVID-19 Emergency Purchases process and:

    • Email your supervisor in advance for approval before making any purchases.
    • Confirm the purchase meets the criteria in the attached memo “COVID-19 Emergency Purchases”.
    • Follow the process to make purchases using your own funds.
    • Complete the attached Direct Payment Voucher form to request reimbursement and submit the necessary documentation.
    • Include the Direct Payment Voucher form, supervisor email approval and receipts to accountspayable@canyons.edu.
    • Reference the Activity code “677210” so that we can track these expenditures for possible reimbursement through the CARES Act or FEMA.

    If you need equipment, especially technology, please contact Jim Temple.

    If you have any other questions, please contact either:

    • Sharlene Coleal – Email | (661) 362-3405
    • Jason Hinkle – Email | (661) 362-3420

    Resources

 

Reporting

  • All persons who have symptoms should contact their own healthcare provider, or, where necessary 911. Persons without a doctor or without health insurance should contact 211 for available community resources. If you do not have insurance, you may contact the Los Angeles County Department of Public Health (LADPH) for the location of a free testing center.

    After reaching out to a healthcare provider or LADPH, you must notify the COVID-19 Compliance Team at (661) 993-7670 or via email if you experience COVID-19 symptoms, receive a positive COVID-19 test result, or receive a doctor’s diagnosis of likely or presumed COVID-19. Unvaccinated individuals who have been in close contact with someone who has received a positive COVID-19 test must also follow this procedure. For questions about medical leaves or workplace accommodations, contact Rian Medlin in Human Resources.

  • If someone reports to you that they have been exposed, but are not exhibiting symptoms:

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
    • If the person is an employee or student, they should must notify the COVID-19 Compliance Team at (661) 993-7670 or via email. Unvaccinated individuals who have been in close contact with someone who has received a positive COVID-19 test must also follow this procedure. For questions about medical leaves or workplace accommodations, contact Rian Medlin in Human Resources.
  • If someone is unable to work or participate in class due to an unspecified illness, please tell them to call their health care provider.
  • If the student or employee is on campus, please ask them to leave campus and go home immediately.

    • Instruct them to contact their healthcare provider or the Los Angeles County Department of Public Health at (888) 397-3993.
    • Instruct them to notify the COVID-19 Compliance Team at (661) 993-7670 or via email. Unvaccinated individuals who have been in close contact with someone who has received a positive COVID-19 test must also follow this procedure.
    • Instruct them to notify the COVID-19 Compliance Team at (661) 993-7670 or via email. Unvaccinated individuals who have been in close contact with someone who has received a positive COVID-19 test must also follow this procedure.
  • Consistent with the Los Angeles County Department of Public Health's Protocol for COVID-19 Exposure Management in Institutes of Higher Education and CDC guidelines, the college will initiate limited contact tracing (i.e., within the campus community) for confirmed and presumed positive cases of COVID-19.

  • If you have received a confirmed positive diagnosis of COVID-19 or presumed positive case of COVID-19, please refer to the COVID-19 Containment, Response and Control Plan. Generally, if you are experiencing symptoms of COVID-19, you will be prohibited from returning to campus until you meet the quarantine requirements established by public health officials.

  • The college will make the determination as to whether an entire class will be asked to leave campus and self-quarantine based on the specific factual circumstances presented and consistent with public health guidance.

  • Facilities will clean and disinfect occupied campus areas per the latest guidelines and requirements.

  • Please refer to the bargaining unit MOUs and/or contact your supervisor to discuss your individual situation in more detail.

  • Yes, Human Resources will review accommodations for any health concerns and evaluate the situation in conjunction with the area supervisor. Additional leave options are also available as detailed in the COVID-19 Containment, Response and Control Plan and negotiated MOUs with campus groups. 

  • According to Los Angeles County guidelines, employees may come to campus for the purposes of providing distance learning, other activities related to in-person training and instruction for essential infrastructure disciplines, and to maintain minimum basic operations. The college is complying with all relevant portions of this protocol to maximize safety for all employees. Please note that only faculty teaching essential infrastructure courses can teach on campus at this time, per Los Angeles County guidance. All other courses, with the traditional 1:35 ratio format, are not yet allowed to return to campus.

  • These are incredibly challenging times for all of us. It is normal to feel sad or isolated, and to experience more stress than you would normally. You can find strategies for coping with stress during infectious disease outbreaks that require social distancing here.

    If you need to speak with someone about your mental health, contact your doctor or the Los Angeles County Department of Mental Health Helpline at (800) 854-7771, which is available 24/7. If you are experiencing these feelings, or have thoughts about self-harm*, please call the national distress hotline at 1-800-985-5990 or text “TalkWithUs” to 66746.

    Additional assistance is available from the college's list of resources and at Be the Difference SCV. The college and COC community are here for you, and we will all get through this together.

    *If you are in an emergency situation, please call 911 immediately.

 

Payroll

    • Direct deposits will continue as normal.
    • Live warrants will be mailed to the employee directly, no campus pickup.
    • To establish direct deposit, please complete a direct-deposit authorization form and submit to Payroll Services with a copy of your photo ID.
    • Direct-Deposit Authorization Form
    • Timesheets: Approve and submit timesheets on or prior to the timesheet deadline.
      • Timesheets should be placed in the Mailroom Payroll Box, or scanned and sent to the appropriate Payroll team member.
      • Blank timesheets/forms can be found on the intranet: Payroll Forms
    • Leave Requests: Please approve leave requests ASAP but no later than the end of the month to ensure proper payroll reporting.
    • Electronic Submission: Forms that can be created electronically or scanned can be submitted via email to the supervisor for approval and then to Payroll – see below.
    • Please Note: Original documents (timesheets, absence forms, etc.) should be retained for submission when operations return to normal.
  • (1st Working Day of the Month Payroll)

    • Statement of Absence forms should be completed, signed and submitted to Payroll Services.
    • Approved forms should be delivered to Payroll Services or emailed to Leila Yahata.
  • (5th of the Month Payroll)

    • Statement of Absence forms should be submitted to your supervisor.
    • Approved forms should be delivered to Payroll Services or emailed to Amy Martinez.
  • (25th and 10th of the Month Payroll)

    • Timesheets should be submitted to your supervisor.
    • Supervisors should approve and forward to appropriate team member:
    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (10th of the Month Payroll)

    • Timesheets should be submitted to your supervisor.
    • Approved timesheets should be delivered to Payroll Services or emailed to Lisa Brual.
  • (10th of the Month Payroll)

    • Timesheets should be submitted to your supervisor.
    • Approved timesheets should be delivered to Payroll Services or emailed to James Maldonado.
  • (25th and 10th of the Month Payroll)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
  • (1st of the Month)

    • All leave requests should be submitted ASAP to ensure accurate reporting to Payroll Services.
    • Forms should be submitted to your supervisor.
    • Approved forms should be delivered to Payroll Services or emailed to Ashley Bassett.
  • Some Classified/Confidential Staff may be "Required" to perform service on campus in an effort “to support remote instructional and service delivery and maintain campus safety as determined by the Incident Command Team or Executive Cabinet.”

    Employees should report hours that they were "Required" to perform services on campus in the Overtime Earned column. The time “Required” to work on campus should not be listed as Comp Time.

    In order to identify the hours worked as “Required,” please enter "RS" next to the hours reported as shown in the samples. Only the hours worked as “Required” should be put in the overtime earned column with the “RS” code next to them.
     
    Example of full-time timesheet

    Example 1: Full-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st,  4 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    Example of part-time timesheet

    Example 2: Part-Time Timesheet with Required Hours

    • On the 30th, the entire shift was to perform “Required” service on campus.
    • On the 31st, 3 hours of “Required” service were performed on campus, and the remainder of the work was done remotely.

    If you have any questions, contact Roy Castillo: (661) 362-3418 | Email

    • Full-Time Faculty, Academic Administrators & Classified Permanent Part-Time Employees
      • Leila Yahata: (661) 362-3558 | Email
    • Adjunct Faculty & Adjunct Substitute Timesheets
      • Amy Martinez (661) 362-3018 | Email
    • Classified Employees (Full-Time)
      • Susan Brown (661) 362-3089 | Email
    • Short-Term Employees, Classified Administrators & Confidential Employees
      • Lisa Brual (661) 362-5559 | Email
    • College Assistants & Full-Time Faculty Overload
      • James Maldonado (661) 362-3028 | Email
    • Supplementary Services
      • Ashley Bassett (661) 362-3329 | Email
    • Questions about documents or methods not addressed here
      • Roy Castillo: (661) 362-3418 | Email