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Student Guide to Testing in TLC
Do you need to take your exam in TLC? Below is helpful information to assist you in scheduling your exam and determining what you will need for check-in.
Instructions to Schedule Your Exam
- Click on the "Make an Appointment" button above.
- Sign in to the Canyons Connect through SSO.
- Select the exam location and type you need to schedule, then click Continue.
- Choose the date and time, then click continue.
- Confirm the appointment and click Confirm.
- You will receive a confirmation email with an appointment invitation and a text message.
NOTE: When choosing a Date and Time, do not click the session type or course when making your appointment. If you do, you will not see any appointments.
Tips for Scheduling Your Appointment
- Make sure you schedule your appointment before the deadline set by your instructor.
- The appointment times represent check-in time; you will have a 15-minute grace period after the start time to check in for your exam.
- Schedule a computer exam only if your exam requires a computer.
- Appointments can last longer than an hour.
- Only one appointment is required per exam.
- To cancel or reschedule your appointment, use the link in your confirmation email or contact the testing desk for assistance.
Setting up your Exam:
- Inform your Instructor if you intend to take your exam at the TLC Testing Center, along with any accommodations.
- Make your appointment ahead of time before you take your exam
- Give yourself enough time to complete your exam. (If your exam is 3 hours, don't schedule the last available appointment or show up an hour before TLC's closing time)
- You only need one appointment per exam. Please ignore the 15-minute limit on the appointment site. That is your check-in window.
On the day of the Exam:
- Arrive at TLC at least 15 minutes before your appointment. Campus maps
- A 15-minute grace period is provided to all students.
- Students who do not arrive by the 15-minute mark of their scheduled appointment will be marked as no-shows and will be required to reschedule.
- e.x. Appointment time 10:00 AM, check in between 9:45 AM and 10:15 AM
- Bring your student ID with you (If you don't have a student ID, you may use any photo ID along with your COC Student ID number)
- Additionally, bring all required materials with you to your exam (i.e., pen/pencil, calculator, scratch paper, etc.)
- Be aware that you will turn off or silence your cell phone and store it for the entire time you are in the testing center (unless otherwise noted by your professor).
- Testing staff will follow the instructions provided by your Instructor and may not make any changes without direct Instructor approval.
- Exams will not be administered an hour before the TLC closes.
Students enrolled in a COC class who are required to take in-person exams and live outside the area may request to take their exam at an alternate location, subject to instructor approval. Please allow 7-10 business days after submitting the initial request.
How to Arrange Taking a COC Exam at an Alternate Location:
- Students are responsible for requesting their instructor's approval to take an exam at another location. Instructors must send their approval to TLCTestingCenter@canyons.edu.
- Students must then find an appropriate proctoring location. The location must be another college, university, public library, or verified testing center. Test proctors must have a verified institutional email address; Gmail, AOL, Hotmail, Yahoo, and similar email addresses are not accepted.
- Once this information has been collected, students must email it to TLCTestingCenter@canyons.edu in the following format:
- Student's name:
- Student's phone number:
- Instructor's name:
- Class and section number:
- The number of exams proctored at this location:
- Name and number of each exam (i.e., Exam 1-4):
- Proctor's name:
- Proctor's email address:
- Proctor's phone number:
- Proctor's fax number (if applicable):
- Testing Location's name:
- Testing Location's address:
- TLC Testing Staff will then begin verifying the requested location and proctor. If they meet the listed standards, they will be contacted about the proctoring process. Then, it is the Student's responsibility to schedule a proctoring date and time at the requested location.