Position Number: CLA19-324
College of the Canyons
Santa Clarita Community College District
announces an employment opportunity for
Inreach/Outreach Coordinator III
(University Center)(47.5%)
A Part-Time Classified Represented Position
Review Date: September 17, 2019
The Santa Clarita Community College District/College of the Canyons is seeking a part-time Inreach/Outreach Coordinator III (University Center)(47.5%) in the University Center department on the Valencia Campus. The ideal candidate will share our college’s commitment to educating the more than 32,000 racially and socioeconomically diverse students we enroll each year. Currently, our student body is approximately 45.4% Latinx/Hispanic, 32.2% White, 6.3% Asian, 5.5% African-American, 4.5% Pacific Islander, 2% multi-ethnic, and less than 1% Native American. The college was designated a Hispanic Serving Institution in 2015, reflecting our focus on enhancing the educational attainment and economic well-being of the community we proudly serve. As one of 20 community colleges in the state selected for the California Guided Pathways Project, we are focused on enhancing equity and implementing policies and practices that help all students achieve successful academic outcomes.
Position Description:
Under the supervision of the Director of the University Center, the University Center Outreach Coordinator performs a wide variety of independent, specialized and responsible marketing duties for the recruitment of students for University Center Programs. In addition, performs a full range of complex administrative and clerical functions in support of the Director of the University Center. Oversees, plans, coordinates, and implements a comprehensive outreach plan and year-round recruitment activities to assure the increase in the number of students served by the University Center partners. Develops, recommends, organizes and implements techniques and practices to improve department functions ensuring optimum performance and service to students. Builds and enhances the cooperation and communication between the University Center and Partners. Performs other related duties as assigned.
Demonstrated Knowledge and Abilities:
Position requires ability to:
- Interface in difficult situations, assess problems and suggest potential solutions to eliminate problems from escalating.
- Communicate effectively under pressure in the course of performing assigned duties.
- Establish and maintain effective communications with students, staff, faculty, and community members at both campuses.
- Maintain confidentiality when dealing with sensitive and privileged material and information.
- Demonstrate excellent presentation skills.
- Coordinate, organize and schedule administrative and clerical functions and activities.
- Learn, interpret and apply legal mandates, policies, regulations, and guidelines and operational procedures.
- Work effectively and demonstrate currency of knowledge with computers and other forms of advanced technology utilized in providing high quality services.
- Independently maintain currency of technology, computer programs/software, web design, and related tools as technology evolves.
- Apply knowledge of modern office practices and equipment, including record management and filing systems, receptionist and telephone techniques, correspondence and report writing.
- Assume responsibility and leadership for routine department problems.
- Establish and maintain comprehensive and accurate files and records as well as prepare concise and complete reports as required.
- Make decisions and use professional judgment based on established guidelines and procedures.
- Type with speed and accuracy using administrative software, word processing, spreadsheet, database; and web page software, and make arithmetical calculations in like manner.
- Apply knowledge of proper English usage, grammar, spelling and punctuation.
- Understand and carry out oral and written directions.
- Establish and maintain cooperative working relationships with students, faculty, staff, trainees, and others connected in the performance of duties.
- Ability to adapt to changing student and procedural requirements.
- Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
Physical Characteristics:
Position requires sitting and viewing a computer monitor for extended periods of time plus frequent periods of standing and walking, which may include climbing staircases; dexterity of hands and fingers to operate a computer keyboard and related equipment; reaching, bending, stooping, kneeling, and crawling; frequently exert 10 to 20 pounds of force to lift, carry, push, pull or otherwise move objects; handling and working with various materials and objects; hearing and speaking to communicate and provide information to others; vision to read printed material and computer monitor; may be exposed to occasional contact with dissatisfied individuals; and travel from site-to-site.
Essential Duties:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Serves as information resource person and liaison between the Director and the public, staff, administrators, students, faculty, and University Center partners regarding University Center programs and services.
- Acts independently as the first point of contact with the new student and answers questions about the program of interest and refers them to the partner advisor.
- Provides project management for all student recruitment activities, as directed. Takes the lead to coordinate such activities at both campuses and in the community.
- Interprets and ensures compliance with policies, regulations, and operational procedures pertaining to the service areas. Disseminates information and data to staff, students, faculty, and community members contacting the University Center by telephone, email, personal visitation or other means as technology evolves.
- Determines and organizes work priorities, performs multiple tasks in a timely fashion with accuracy, self-initiates appropriate tasks and works independently in the absence of supervisor.
- Directs the routine activities of the University Center in the absence of the Director.
- Trains and provides work direction to college assistants and/or other classified staff.
- Monitors website, information sheets, articulation handouts and marketing materials for accuracy and notifies the Director of needed changes or updates. Works with the University Center partners to develop advising and program information sheets that can be used in the Counseling office at COC. Works closely with Counseling department to notify them of any changes in programs.
- Researches, maintains, and compiles data and prepares reports as instructed. Manages the flow, storage and imaging of department documents.
- Plans and participates in on/off campus community outreach efforts, recruitment activities, and special events pertaining to the University Center. Works with the Director to develop and post flyers on campus and markets the programs on campus via classroom presentations and table time at major events. Coordinates with the Civic Center for event set up.
- Attends community events to build awareness and promote the University Center
- Prepares and participates in new student orientation presentations.
- Assists management with the establishment of short- and long-range organizational goals, objectives, policies, and operating procedures.
- Assembles and composes correspondences independently or in accordance with general instructions concerning University Center subjects requiring a thorough knowledge of policies, regulations, and operational procedures.
- Performs routine administrative tasks such as maintaining a calendar; scheduling and
confirming appointments; screening, distributing and referring both incoming and outgoing
mail. Initiates and answers telephone calls
and voice mail, screens and directs calls and visitors to appropriate personnel, and provides information and assistance as appropriate. - Performs other related duties as assigned.
Minimum Requirements:
Experience:
Three (3) years full-time equivalent experience working in a high school, community college or university setting in one or more of the following areas: Admissions & Records, Student Services, Counseling department, or comparable experience that would demonstrate the knowledge, skills and abilities necessary to perform the duties that are essential to this position. Experience in project management, and office leadership is desirable. Possession of an earned Bachelor’s Degree will substitute for one year of the required experience.
Education:
Education equivalent to an Associate’s degree (60 semester units) from an accredited institution is required. A Bachelor’s degree is highly desirable.
Requires Knowledge of:
MS Office Suite software (Word/Excel/Access/Outlook), office organization and other related skill areas.
Salary Placement:
Salary placement will be on Range 34 of Classified Represented Salary Schedule B
($2,343.65 - $3,940.125 per month as pro-rated for a 47.5% position).
Initial salary step placement for new employees is customarily at step 1, 2, or 3
($2,343.65/$2,485.20/$2,624.375 per month as pro-rated for a 47.5% position) of this 20-step salary range.
Probationary period for new Classified employees is one year. Work year is 12 calendar months. The normal workweek for this position is 19 hours. Paid holiday, discretionary, vacation, personal necessity, and sick time are provided and will be pro-rated based on hours worked. A regular work schedule will be assigned, with the ability to work a flexible schedule as needed.
District Classified Employee Benefits:
This is a part-time position working 19 hours per week and is not eligible for District paid health and welfare benefits. Professional development opportunities are provided to all employees. Educational incentives are available to eligible Classified Represented and Confidential employees. RETIREMENT: This position is not eligible for PERS retirement plan unless hours exceed 1,000 in a fiscal year.
Conditions of Employment:
Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening.
Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.
Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.
Board of Trustees approval.
Official, sealed transcripts are required upon offer of employment.
There will be a need several times a year to work an evening or weekend shift for community and open house events.
Equal Employment Opportunity:
Santa Clarita Community College District is an Equal Opportunity Employer.
The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.
About the District:
Innovative. Collaborative. Entrepreneurial. These characteristics not only define College of the Canyons, they are embodied by the faculty, staff and administrators who make this college unique among the 115 California Community Colleges.
Established in 1969, College of the Canyons is among the fastest-growing colleges in California and the nation. It is widely recognized as a model community college for enhancing student access, success and equity. Its completion rates rank among the highest in the state. The college has established a well-deserved reputation for bolstering economic development and offering innovative career technical education responsive to industry needs.
Guided by visionary leadership, the college serves a 367-square-mile area of northern Los Angeles County that includes the dynamic, growing Santa Clarita Valley. A steady influx of new residents and businesses creates a spirit of possibilities that inspires the college to be flexible, creative and attuned to the community’s evolving needs. The growing diversity of the community is mirrored by the college, which qualifies as a Latino-serving institution.
The college’s influence in the community is best illustrated by the dozens of collaborative partnerships it has forged with local school districts, government entities and service organizations. Examples include the Performing Arts Center’s K-12 Arts Education Outreach initiative, which allows thousands of children to experience the arts each year, and Academy of the Canyons, an early/middle college high school at the Valencia campus that is ranked among the top 10 percent of high schools in the nation.
With campuses in Valencia and Canyon Country, the college offers 92 associate degree programs, including 23 associate degree for transfer (AD-T) options, as well as 71 certificate programs. Classes are offered during traditional fall and spring semesters, as well as shorter, intensive summer and winter sessions. Additional educational opportunities exist at the University Center, whose four-year colleges and universities offer approximately 30 bachelor’s, master’s, and doctoral degree programs, as well certificate and credential programs.
Because of the college’s commitment to meeting the needs of the community, local voters have approved two bond measures valued at more than $240 million since 2001. The college also secures substantial funds from the state and millions of dollars in grants each year that allow new, cutting-edge programs to be developed and facilities built to accommodate them.
Given its commitment to growth and innovation, College of the Canyons sets a new standard for what a college can achieve. It is a vital cultural, educational and economic force in the region. Join us to discover unexpected possibilities, the freedom to innovate and an opportunity to shape the future.
Application and Selection Process:
Applicants are encouraged to complete their applications online. Please visit our website at http://www.canyons.edu/administration/humanresources. If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing impaired TTY/TDD Line at (661) 362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 - 5 weeks following the Review Date as to the status of their application.
All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.
Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office:
- Online District CLASSIFIED Application.
- Detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer.
- Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement.
- Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
- Supplemental Questionnaire. Please answer the following questions as part of your
application packet.
- Do you possess education equivalent to an Associate’s degree (60 semester units) from an accredited institution to meet the minimum qualifications? (yes/no) Note: If you do not have education equivalent to an Associate’s degree, you will not qualify for the position. Please provide legible copies of your college/university transcript in your application packet. Copies of diplomas are not acceptable in lieu of college transcripts.
- Please describe your experience working in a high school, community college or university setting in one or more of the following areas: Admissions & Records, Student Services, Counseling department, or comparable experience that would demonstrate the knowledge, skills and abilities necessary to perform the duties that are essential to this position. Please include employer names(s), position title(s), dates of employment, full-time or part-time status (hours per week), your roles and responsibilities and how those responsibilities have increased with each position. Please provide your total years of full-time equivalent experience in this field.
- Please describe your experience in project management and the types of projects you have worked on.
- Please describe any experience you may have with student outreach.
- Please describe your experience in providing customer support to business or educational partners.
- Describe your experience in conducting research, compiling data, and producing reports. Please give examples of your database management experience.
- Why are you interested in working in this position as a part-time staff member at College of the Canyons?
- Letters of reference are optional.
Please note:
- Skills evaluation of candidates for interview may be required.
- Travel and relocation expenses are the responsibility of the applicant.
- Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
- “Experience” generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field. It is the applicant’s responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet. Details should include the organization, contact name and contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed. Not all unpaid experience may qualify. Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience.
- Applicants are encouraged to apply online. If you need assistance with the application process, contact:
Human Resources Office
(661) 362-3427
TTY/TDD (661) 362-5178
Or visit our website at http://www.canyons.edu/administration/humanresources
It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District. Materials will not be returned, copied or considered for other openings. Resumes may not be submitted in lieu of the official application form.
The College is expecting to conduct initial interviews between the weeks of October 14, 2019 and October 21, 2019 and conduct final interviews between the weeks of October 21, 2019 and October 28, 2019. This is an estimated timeline, and is subject to change.
Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.
College of the Canyons
26455 Rockwell Canyon Road, Santa Clarita, CA 91355
https://www.canyons.edu
Redefining Community College since 1969