Technical Support


Contact Us

If you need Technical Support, please Contact Us for Support.

Submit a Work Order

Submit a work order to Computer Support Services or Audio Visual Services by:

Email: helpdesk@canyons.edu

Call: (661) 362-3953

Online: helpdesk.canyons.edu

Review the Status of Your Work Order

You can review the status of your work order through TrackIT!, our Online Work Order System.
Access is currently restricted to on campus computers only.


Remote Help

In the event that a Help Desk technician needs to connect to your computer in order to resolve your problem, please download the College of the Canyons TeamViewer application from the following web page:

http://get.TeamViewer.com/CanyonsIT

Once you run the downloaded application, a window similar to the following should appear:

Allow remote control

*Note: During your support call you may need to provide the technician withyour 9 digit ID number so that they can connect to your system.

YOUR CONNECTION INFORMATION

*Note: the information in the "Your Connection Information" box is dynamic.