Skip to main contentSkip to footer
COVID-19 Updates background
COVID-19
COVID-19 Updates background
COVID-19

Updates

March 21, 2023

Campus Entry

You are not required to wear a face mask on our campuses, but doing so is strongly recommended in most indoor public spaces by the Los Angeles County Department of Public Health.

Testing Locations

Valencia Canyon Country

Mandatory Reporting

You must notify the COVID-19 Compliance Team – (661) 993-7670 | Email – if you experience COVID-19 symptoms, receive a positive test result, or receive a physician's diagnosis of likely or presumed COVID-19. For questions about medical leaves or workplace accommodations, contact Lauren Helsper in Human Resources: (661) 362-5427 | Email

Monitor for Symptoms

Do not enter campus if you have experienced any of the symptoms below in the past 14 days. Contact the COVID-19 Compliance Team: (661) 993-7670 | Email

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Chills
  • Congestion or runny nose
  • Sore throat
  • New loss of taste or smell
  • Gastrointestinal problems such as nausea, diarrhea or vomiting
  • Muscle or body aches
  • Headaches

 

 

Health & Wellness Resource Guide

 
FAQ icon

Frequently Asked Questions

    • Yes! Thanks to the generosity of college and community donors, the College of the Canyons Foundation awards approximately $250,000 in scholarships annually. Students can apply at canyons.edu/scholarships.

    • Wireless Access at Valencia Campus

      In addition to campus buildings, wireless Internet access is available to students in five parking lots at the Valencia campus:

      • Lot 1 near Library
      • Lot 3 near Performing Arts Center
      • Lot 5 near Pico Canyon Hall
      • Lot 14 near Academy of the Canyons / University Center
      • Lot 15 near TLC


      Outdoor WiFi zones at Valencia campus
      Click map to enlarge

    • Peer Advising

      The Peer Advising Program staffed by College of the Canyons students is available to help. We have many ways to connect beyond email, including Zoom meetings and Google Hangouts.

      Connect

      Canvas

      For help with Canvas, please visit the Online Education website for video tutorials, tips and tricks. You can also email cvsupport@canyons.edu.

      Online Education

      Library

      The Library's website has resources for:

      • Finding full-text article databases and e-books
      • Receiving reference support via Zoom, chat and email
      • Finding streaming media
      • Learning how to use remote Library services and conduct research

      Library

      The Learning Center

      • Online tutoring in math, science and writing
      • Canvas support for students

      TLC

       

    • If, due to the circumstances of your course or due to COVID-19, you need to drop your course, you have several options:

      Withdrawal

      You can use My Canyons to withdraw from your course. This will put a W on your transcript and will calculate towards probation or dismissal status. This will also affect financial aid. Please check with your instructor for short-term class deadline dates.

      Excused Withdrawal

      You will need to show documentation that you cannot continue with the course based on the COVID-19 pandemic. The Excused Withdrawal (EW) will affect your financial aid the same way a W does; however, you can petition through Financial Aid to not have it count in your Satisfactory Academic Progress. You will need to complete the COVID-19 Withdrawal Petition. Please ask for an EW on this petition if you opt for this option.

      Withdrawal with Refund

      This option is available when there is a natural disaster beyond the control of the student. You can petition to have the withdrawal (from option 1 above) removed from your record and receive a refund. You would need to show documentation to have the W removed. This can be a letter from you showing you are too ill to continue the course, cannot access Internet, or cannot continue in the remote format of your course. This would affect your financial aid and will not be on your transcript. It will be as if you were never enrolled in the course. That means you may need to pay back financial aid. If this petition is approved, you will receive a refund for the course. You will need to complete the COVID-19 Withdrawal Petition. On the petition, please ask for the W to be removed and for a refund if you opt for this option.

      Before you make your decision, we want to make sure it is the right option for you. Please contact the following offices if any of these circumstances apply to you:

      Financial Aid

      All withdrawals are included in a financial aid student’s academic eligibility calculation. Any student who is determined ineligible for financial aid due to a withdrawal that affected either their GPA or Pace of Progress may appeal for reinstatement based on the impact of the pandemic.

      Any withdrawal that results in a change to a student’s enrollment status (i.e. full-time to half-time) may result in a reduced award or repayment. Students should refer to Section XV of the Financial Aid Eligibility & Academic Standards policy for more information on how changes in enrollment affect financial aid disbursements.

      More

      For more information on how withdrawals may affect your financial aid, please contact Financial Aid:

      Email

      International Students

      If you are an international student, the rules are different. To protect your student visa, you are expected to maintain 12 units.

      Please contact the ISP office to receive guidance on the consequences of withdrawing from a class:

      Email

      Graduation or Transfer Requirements

      Please contact counseling for help:

      Email

      Veterans

      For any questions regarding VA Educational Benefits, please contact the Veterans Resource Center:

      Email

      Dual and College Now Students

      Make sure to check-in with your high school counselor before dropping classes. A withdrawal may affect your high school graduation requirements.

      Your success is important to us. We want to support you in any way we can. These are extraordinary times and we are working to ensure we are available to you as much as possible to keep us all safe and healthy.

    • Information is in the FAQ section of the Students page.

    • Students

      For questions about classes, students should contact their instructor.

      Employees

      Employees with specific questions/concerns not addressed above should speak with their supervisor.

      Community Members

      Community members are welcome to contact the college’s Public Information Office.

    • The college’s COVID-19 Containment, Response and Control Plan provides details about the college’s efforts to stop the spread of coronavirus.

    • Please follow these recommendations:

      • Stay home when you are sick.
      • Wash your hands (for at least 20 seconds) with soap and water after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. If soap and water is not available, use an alcohol-based sanitizer that contains at least 60 percent alcohol. Help young children to do the same.
      • Avoid touching your eyes, nose, and mouth with unwashed hands.
      • Limit close contact, like kissing or sharing cups/utensils, with people who are sick.
      • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
      • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. If you do not have a tissue, use your sleeve (not your hands).
      • Be aware that facemasks are most effective when used appropriately by health care workers and people who are ill.
      • Monitor your symptoms.
 

Zoom video icon

Executive Cabinet Webinars