Frequently Asked Questions

Here are some frequently Asked Questions for Canyons Promise.

Questions Regarding Signing Up:

Is there a deadline to sign up for Canyons Promise?

Yes. Sign up forms must be submitted by Monday, June 15, 2020.

I cannot find the Canyons Promise Sign Up form.

The Promise Sign Up form can be accessed once you apply to COC. Once a student submits their application to COC, roughly 24-48 business hours after, they will receive an email from COC with the subject line: College of the Canyons Admissions Acceptance. That email contains information regarding the student COC Student ID (SID) number, new student steps, along with Canyons Promise information. The Canyons Promise Sign Up link can be found in that email.

I never received an email from the college after I applied.

The admissions email from our college will be sent to whatever email was provided on the COC enrollment application. Please search your email from the subject line: College of the Canyons Admissions Acceptance. If you still cannot find it, please contact Admissions and Records so they can assist with your application (661-362-3281).

I received the COC Admissions Acceptance email, however, there is no information regarding Canyons Promise in it.

Please forward that admissions email to so we can assist.

I applied for the California College Promise Grant (CCPG), is that the same as Canyons Promise?


The California College Promise Grant (CCPG) is an application for a fee waiver awarded through Financial Aid. Students can apply for the CCPG through Financial Aid or get awarded the CCPG when completing their FAFSA. The CCPG waives the $46/unit enrollment fee for students.

Canyons Promise is separate from the CCPG. To be part of our Canyons Promise, students must sign up for the program. Even if you do not qualify for financial aid, students can be part of Canyons Promise. Canyons Promise does work to supplement any financial aid a student receives to ensure their fall and spring semesters student enrollment bills are completely paid for.

I made a mistake on my Promise Sign Up form, how can I fix it?

Please email with your full name, COC Student ID, and what error was made. We can assist.

I’m trying to submit my Sign Up form but the system is stating my COC ID has already been submitted.

Our system will only accept one Sign Up form per COC Student ID. If you have already submitted your Sign Up form under the ID number, it will not allow another. We would already have it on file. If you did not submit yours yet, please email with your full name and COC Student ID as someone else may have mistakenly submitted the incorrect ID. We will assist you.

How do I know that my Promise Sign Up form was received?

Once you have submitted your Promise Sign Up form, a copy of the sign up will be emailed to your COC College Email address. The subject line is: Canyons Promise Sign Up Confirmation. This confirmation is for your records. If you did not receive this confirmation copy, please email and we can assist you.

Questions Regarding Canyons Promise Eligibility / Program Requirements:

If I plan to take a course over Summer 2020, will that make me ineligible for Canyons Promise in Fall 2020?

No, you will not be ineligible. Students can take Summer 2020 courses at COC and still be part of Canyons Promise for the 2020-2021 year. Students will be responsible for any expenses associated with their summer enrollment. Canyons Promise only covers tuition and fees for the fall and spring semesters.

I took college courses while I was still in high school, am I still eligible for Canyons Promise?

Yes. Taking college courses prior to graduating high school does not hinder you from being eligible for Canyons Promise. In fact, those units may help you complete your goal faster.

I’m not planning on taking courses during Summer 2020, do I need to submit a summer enrollment application?

Yes, students need to submit a Summer 2020 application along with a Fall 2020 application. The summer application is needed for our summer Promise Boot Camps.

When will I receive information about the Promise Boot Camp and Promise Orientation?

The program is currently processing sign up's. We began sending students information on May 4, and are working to process new sign up's each week. We process the weekly sign up's on Thursday to send information on Friday. Students could see a 2-7 business day turn around from when they sign up to when they get information from the program. 

We are sending "Welcome" information via email to the students college My Canyons email account ( and mailing via USPS mail to the address on file with the college. Students should keep an eye on their COC student email account as well as their mailbox.

I’m trying to plan a vacation and need to know when Boot Camps are so I don’t miss it.

Our Promise Boot Camps will be offered June 8 – July 18 and are offering 100% online! We have lots of boot camp options for students to sign up for. We ask that students keep one week open during the timeframe to ensure they can complete their boot camp. While the boot camps are online, they may be asked to attend a one hour ZOOM meeting with their instructor during their boot camp week. Instructors will send out more information to their students. 

When do I need to complete my FAFSA or CA Dream Act Application?

The FAFSA and CA Dream Act Application for 2020-2021 are available now. We encourage students to complete their FAFSA or CA Dream Act now as the processing time can be lengthy. Once the program begins to process our Promise Sign Up’s, we will be checking students for FAFSA or CA Dream Act completion. If a student has not completed one of them, we will be reaching out to ensure you apply before you attend a Promise Boot Camp.   

Completing the FAFSA or CA Dream Act is mandatory to participate in Canyons Promise. All Canyons Promise students must have a current and complete FAFSA on file with the college otherwise they cannot be part of the program.


Questions Regarding Course Requirements / Enrollment:

What courses will I need to take during the fall?

During the Promise Boot Camp, students will create their own unique schedule of classes based on their major and prior academic coursework. Each student’s fall semester will look different. During the first year, we require they complete Counseling 110 or Counseling 150 and enroll in their math and English courses. Students will also take general education and major prep courses.

I’m planning to take AP exams this spring, how do I receive credit for those courses?

If you are taking AP exams and pass the exam with a 3 or higher, then you potentially could get credit for courses here at COC. When AP scores are ready and available, students need to submit the official scores to Admissions and Records to receive course credits. All students still need to complete the math and English assessment for placement. A student’s AP exam and score may fulfill the math and/or English course requirements.

Students should meet with Counseling once their scores are received to understand what credit they will get and ensure the classes they are taking are accurate.

I have already taken/am taking Counseling 110 or 150 at my high school. Will that count towards the requirement for the program?

Yes. If you took/are taking Counseling 110 or 150 with COC while in high school, you have already met that course requirement for Canyons Promise.

Why does Canyons Promise require students take Counseling 110 or Counseling 150?

We want to ensure our students are successful and on the right path. To help us achieve that, we require Canyons Promise students to take a counseling class to help guide them.

Counseling 110 is our career exploration course where students will take career assessments and dive into career exploration. This course helps direct a student to their chosen career path.

Counseling 150 is our college success strategies course. Students will be provided many tools and strategies to help ensure they will be successful in college. This course provides a smooth transition from high school into higher education to be successful and reach your goals.