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BUS-126 - Managing Workplace Diversity - John J Francis

Course:Managing Workplace Diversity
Professor:John J Francis
  • Online
Course Length:
  • Applies to All Course Lengths


Professor John Francis


My name is Professor John Francis and welcome to Managing Workplace Diversity.

In the workplace, diversity means having a mix of people from different backgrounds. This includes things like their race, gender, age, sexual orientation, disability, beliefs, and experiences. Why study it? Because research shows that diverse teams are more creative, solve problems better, and make better decisions. Studying it helps us learn how to build environments where everyone feels valued and heard, leading to a happier, more productive workplace for all.

Please contact me with any questions.

I look forward to seeing you weekly online!

Best regards,

Professor John Francis


Course Description

Examines the effects of increasing diversity in the workplace, including the benefits and challenges to management and staff presented by diversity of gender, race, ethnicity, national origin, religion, sexual orientation, and other differences. Organizational and interpersonal strategies for working effectively are examined along with developing skills for the creation of productive and diverse business environments.

What to Expect in this Course

Weekly readings and assignments are required.  Additional readings and materials may be provided during the course.

All assignments and exams will be given via Canvas.  No webcam is required.

Honorlock will be used during exams.

There will be two midterms and a final exam.  There is also one project to complete during the course.  More information will be given during the semester.

Types of Assessments

Assessments for this class include exams, written assignments, online discussions, and a diversity case analysis.

All exams and assignments will be submitted via Canvas.  All exams will be proctored using Honorlock.

More details will be given during the semester.

Textbook Information

Diversity in Organizations, 4th Edition, Cengage 2021, Myrtle P.
Bell, ISBN: 978-0357718933

Other Relevant Course Information

Students who do well in this class:

Additional Resources


This course can be accessed on the first day of class via Canvas at Log into Canvas using your CanyonsID single sign-on:

  • CanyonsID Username is your COC student email address (Ex:
  • CanyonsID Password is your COC student email password

Please visit the Get to Know Your Online Classroom page for help logging into Canvas and for tips on using Canvas and Zoom. Canvas Chat Support is also available 24/7 for any Canvas related issues.

Online Education

Check out the Online Education website for more information on a variety of topics that can help you be a successful online student such as: exam proctoring, learning styles, computer skills, and tips for student success. If this is your first online course, feel free to take our online learning readiness assessment to assess your skills.

The Learning Center (TLC)

The TLC provides FREE online tutoring resources to COC students!

Academic Accommodation Center (AAC)

College of the Canyons AAC provides educational services and access for eligible students with documented disabilities who intend to pursue coursework at COC. A variety of programs and services are available which afford eligible students with disabilities the opportunity to participate fully in all aspects of the college programs and activities through appropriate and reasonable accommodations. For more information on their services visit the Academic Accomodation Center website.

Online Counseling

The Counseling Department offers appointments online. You can schedule an appointment by visiting the Online Counseling website. Counselors can help you map out a plan to reach your educational goals as well as advise you on course selection and registration.

Management of Stress and Mental Health

Often the pressure on our students is very strong, involving academic commitments, relationships, outside jobs and family pressure to name a few. The staff and faculty of College of the Canyons are here to see you succeed academically and care about your emotional and physical health. You can learn more about the broad range of confidential student services, including counseling and mental health services available on campus by visiting the Student Health & Wellness Center in the Student Services Building (across from the bookstore). The phone number is 661-362-3259 that you can call 24/7. You can also e mail for an appointment at At the Canyon Country Campus the Health Center will be in the new Student Services Building.

Also, the National Suicide & Crisis Lifeline number is now 988. All students at COC are encouraged to enter that phone number in their cells. You can call it when you, or someone you know, is having thoughts of suicide or is in severe distress.

You can also now use the Crisis Text Line: Just text "Courage" to 741741. Someone will get back to you immediately. Its free, 24/7, and confidential.

Veterans Resource Center

The College of the Canyons Veterans Resource Center is a department within the Student Services Division at the college, created to help veterans and veteran dependents with applying to College of the Canyons, enrolling in classes, and requesting VA Education or Vocational Benefits. For more information please visit the Veterans Resource Center website, email or phone (661) 362-3469.


The Library provides live online and in-person research help, access to a full range of e-resources and physical materials that support the curriculum, individual and group study areas, and much more!

Last updated: 02/14/2024 Sub#: 1725