Get to Know Your Online Classroom

As face-to-face classes move to remote instruction, you may find yourself using Canvas and ConferZoom for the first time. Explore the guides below to learn how to navigate and be successful in your online classroom. 


Access Your Course in Canvas


Have questions? We're here to help!

You can contact us by phone 661-362-3600, by email online@canyons.edu, or for one-on-one assistance from a COC Canvas expert, drop by the live Support Zoom Room

Join the Canvas Support Zoom Room

You can also contact 24/7 Cavnvas support by phone at (877) 889-9052. 


Learn how to use ConferZoom

ConferZoom Basics

  •  

    bookmarkJoin your instructor and classmates in Zoom

    Related Zoom Video Guide

  •  

    bookmarkAccess Zoom from Canvas (on a computer)

    This tutorial will walk you through how to access Zoom through the ConferZoom tab in Canvas, on a computer.

     


     bookmarkAccess Zoom on Canvas (from a phone)

    You can also access Zoom on your phone, by getting the Canvas Student app and the Zoom app:

     


    Related Zoom Video Guides 

  •  Download as PDF: Cameras and You. What You Need to Know.

    bookmarkWill I be required to have my camera on during my class meeting?

    When you join an online meeting hosted by your instructor, you will have several options for how to participate, including using your camera, audio, and chat features. In most cases, you will have the option to turn your camera on or off. However, for certain subject matters, and occasionally for online proctoring, full audio and visual participation will be essential to instruction. In this document, we will explain your rights as they pertain to the use of cameras in an online class. 

     bookmarkWhy might I choose to turn my camera on?

    Having cameras-on can benefit and enhance the class learning environment in a number of ways:

    1. Instructors are better able to gauge student reactions, request feedback, and check for understanding.
    2. Classmates may be able to more easily form friendships and study groups and engage in a livelier classroom experience.

    bookmarkWhy might I choose to leave my camera off? 

    Students may choose to leave their cameras off during class for various reasons, including:

    1. Not having a private area in their home to attend online class, so that the privacy of family members or minors would be compromised. 
    2. Not having access to a camera or reliable internet connection to maintain a video presence during their classes.
    3. Otherwise feeling uncomfortable being on camera. 

    For these reasons, College of the Canyons has provided guidance on the use of cameras in class meetings. The California Community College State Chancellor’s Office has also issued their legal opinion which strongly disfavors a cameras-on requirement. At College of the Canyons, instructors strive to ensure that your privacy is protected in any online class environment.

    bookmarkCan class meetings be recorded?

    You might have heard of the Family Educational Rights and Privacy Act, also known as FERPA. This act protects student records, including recordings of class meetings containing students’ names or faces. At College of the Canyons, guidance has also been developed to assist instructors in their use of cameras and recording during live class sessions. This means that:

    • Your instructor will ensure that identifiable student information is not included in online class recordings whenever possible.
    • If your instructor plans to record an online meeting where you or your classmates will be identifiable (names or faces), they will first request a signed consent form from you. You always have the option to decline to be part of the recording.
    • Students may not record or capture images of online class meetings without preapproval from the instructor and classmates. 

    bookmarkWhere are my legal rights to privacy defined?

    The California Constitution, Americans with Disabilities Act, and FERPA outline students’ rights for privacy while pursuing their education. College of the Canyons is committed to protecting student privacy, keeping educational records secure, and ensuring that students with disabilities are provided accommodations and protection against discrimination.

Learn how to use Canvas

Canvas Basics

  • bookmarkLog into Canvas at: coc.instructure.com

    • Username: MyCanyons username (example: jsmith)
    • Password: "students"

    bookmarkHow to change your password:

    To change your password, follow the steps in this guide: How do I change my login password?

    You can change your Canvas password as little or as often as you want. However, you can keep strong passwords effective by changing them often. 

    If you forget your password, you can reset your password:

    1. Click on the 'Forgot Password?' link
    2. Type in your Username (this is the same as your MyCanyons username -- example: jsmith)
    3. Click 'Request Password.
    4. You will see a notification lettting you know that password instructions have been sent to your COC email address. (It may take up to 30 minutes to send password recovery instructions to your email)
    5. Check the email and open the 'Forgot Password' email. (If the email is not in your Inbox, check your Spam folder.)
    6. Click the 'Click here to set a new password' link. 
    7. Type in a new password and then confirm that password by typing it again. Click the Update Password button.

    bookmarkCan't get into your course?

    If you need assistance logging into your course:

  • Your Dashboard

    The Dashboard is the first thing you will see when you log into Canvas. The Dashboard helps you see what is happening in all of your current courses. 


    bookmarkChange Your Dashboard View

    Select the options menu to choose the view of the Dashboard you'd like displayed (Card, List, or Activitiy View).

    Dashboard View


    bookmarkView or Remove Color Overlay

    Select more options, then click on “color overlay” to enable or disable the feature.

     View or remove color overlay


    bookmarkMove a Course Card Using Drag and Drop

     move a course using drag and drop


    bookmarkChange the Color of Your Course Cards

    1. Select more options from the Course Card. 
    2. Select an available color or type a hex color code into the field. 
    3. Click the 'Apply' button to view the changes.

     bookmarkAdd To-Do's to Your Dashboard (in List View)

    1. In Dashboard List View, select the 'Add' button
    2. Enter the title, date, time.
    3. Select the Course that you would like to add the item to.
    4. When finished, press the 'Save' button to view your new To-Do item.

    Related Canvas Guides 

  • Access Your Course

    The 'Courses' button in your Global Navigation lists all of your courses in Canvas, including current and past enrollments. 

    bookmarkViewing All Courses

    1. To access all courses that you are or have been enrolled in, click on the Courses icon in your Global Navigation. Your favorited courses are listed.
    2. Select All Courses to view all of your current and past course enrollments.

     How to view all courses

     


     Related Canvas Guide

  • Adding Contact Methods

    In Canvas, you have a default Contact Method. You may add additional contact methods to your Canvas Account. Contact Methods are used to communicate course updates and instructor feedback to you.


    bookmarkAdding an Email Address

    1. To add more Contact Methods, click on Account from the Global Navigation.
    2. Select Settings.
    3. Choose the +Email Address to add another email.
    4. When finished, select the Register email button. 

    Adding an email address in Canvas


    bookmarkAdding a Cell Phone Number

    1. To add more contact methods, click on Account from the Global Navigation.
      Select Settings.
    2. Add your cell phone number by choosing the +Contact Method button.
    3. Add your cell phone number and choose your wireless carrier, the SMS email is automatically entered.
      Then select Register SMS.

     Adding a cellphone number in Canvas


     

    bookmarkSetting Notification Preferences

    Once you setup your contact methods, you may choose your notification preferences for each of the Contact Methods in your Canvas Account. Notification preferences apply to all Courses that you are enrolled in at College of the Canyons and allow you to choose what reminders you want to receive and how often. You can adjust these preferences at any time. 

    Setting Notification Preferences

    Related Canvas Guides 

  • bookmarkCanvas Student Support

    • If you need assistance logging into your course, call 661-362-3344 
    • If you need help with a Canvas after-hours, you can call Canvas 24/7 support: 1-877-889-9052
    • You can also email your question to: cvsupport@canyons.edu

    bookmarkHow to Report a Problem in Canvas

    1. To Report a Problem, select Help from the Global Navigation menu.
    2. Click Report a Problem.
    3. Enter a subject, detailed description of the problem, and then choose from the drop down menu the best match of how the problem is affecting you.
    4. Then click, Submit Ticket.

    Report a Problem


    bookmarkCanvas Guides

    As a student,  you have access to the Canvas Guides. At any time, you're welcome to search the Canvas Guides to find information about using Canvas as a student. The Canvas Guides provide images and step-by-step directions for using Canvas. 

    1. To access the Canvas Guides from the Help Menu, select 'Help' from the Global Navigation menu.
    2. Choose Search the Canvas Guides.
    3. Click on Canvas Guides from the page that loads, choose Student Guide from the list.
    4. Then, click on the hypertext describing the topic for which you would like additional support.

     Canvas Guides


     

    Related Canvas Guide 

CanvasCommunication

  • Your Inbox

    bookmarkMessage Your Instructor

    The Canvas Inbox allows you to easily communicate with your instructor and classmates.  To compose a new message:

    •  Click on 'Inbox' 
    • Then, click on the 'Compose a New Message' icon. 
    • Select the course from the dropdown menu. 
    • Type the name of your instructor, or choose teacher(s) from the list. 
    • Add a subject and message, then click the 'Send' button. 

    inbox


     bookmarkView and Read Messages

    To view and read messages from your instructor and classmates: 

    1. Select 'Inbox'
    2. Click the drop down menu to sort your inbox by a single course. 
    3. Click again to change back to All Courses. 
    4. Click on an unread message from the list of conversations.  

    View and Read Messages



    Related Canvas Guides 

  • Your Calendar

    The Calendar is a great way to view everything you have to do for all your courses in one place. You can view calendar events by day, week, month, or agenda list. The calendar also includes access to the Scheduler, which is an optional scheduling tool in Canvas. 

    bookmarkTurn Course Calendars On or Off

    Canvas Calendar assigns a color to each of your courses, as well as to your personal calendar (which is labeled with your name). To enable or disable courses from appearing on your Canvas calendar:

    1. Open 'Calendar' .
    2. In the sidebar click the color box next to the name of the calendar to turn a calendar on or off.
      • When the color box next to the name of a calendar is empty, the calendar is off and the events and assignments are hidden. 

    Turn calendars on or off

     


    bookmarkAdd a To-Do to your Calendar

    1. Open the Canvas Calendar by clicking the 'calendar' icon in the Global Navigation menu. 
    2. To add a To-Do item, click on a date in the calendar or select the 'add' icon. 
    3. Then, choose the 'My To Do' tab. 
      1. Enter the title, date, and time (optional) for your To Do.
      2. Select which course calendar you would like to add the To Do item to from the drop down menu.  
      3. Add additional details if needed.

    inbox

     


    bookmarkView Scheduler Appointments

    Appointments can include instructor office hours, group presentation time slots, lunch with an alumnus, or other time slots. If you do not see any open scheduler appointments, don’t worry, your instructor might not be using this tool.

    To find an Appointment:

    1. In the Calendar sidebar, click the 'Find Appointment' button.
    2. Select the course in the drop down that you want to search.
    3. View the appointments available for the course. Faded time slots mean the time slot has been taken by someone else.

    inbox

    To Reserve an Appointment:

    1. In the calendar, click the time slot you want to reserve. 
    2. The appointment window shows the appointment time, calendar, and details. 
    3. If you want to leave any comments for your instructor, you can type them in the Comments box. Select 'Reserve' to sign up for that time slot. 
    4. Once you have reserved a time slot, the time slot fades in the calendar.
    5. When finished making reservations, click the 'Close' button.

    inbox

     


    Related Canvas Guides

  • Announcements

    You instructor may use Announcements to send out important information. You may see recent Announcements on your Course Home Page or in a link in your Course Navigation. 

    bookmarkView Announcements (from Home Page)

    View announcements from the home page


     Related Canvas Guides

Navigating a course

  • bookmarkHome Pages

    The Course Home Page helps you navigate your course and manage your coursework. Course Home Pages can be different from one course to another based on what the instructor has chosen for the Course Home Page.   

    All Home Page options include:

    • A sidebar with a to-do list that shows announcements and up to seven assignments that you need to submit
    • Links to Groups in which you are a member
    • A recent feedback section where instructor feedback and scores for your graded work can be seen

     You can always get back to the Home Page by clicking 'Home' at the top of your Course Navigation.

     Viewing the Course Home Page 


    Related Canvas Guide:

  • In the Syllabus Canvas tab, assignments and events in the course are automatically populated.  Sometimes, you may see the Syllabus is your home page. Or, the syllabus tab may not be used by your instructor at all.

    bookmarkFind Your Course Syllabus

    To view the syllabus, click on the Syllabus button in the Course Navigation.

     Syllabus


    Related Canvas Guide:

  • Your instructor may organize your course into Modules. Think of a module as tabs in a binder. Each module will have learning materials and activities in an order that is best for learning. 

    bookmarkAccessing and Viewing Modules

    Select "Modules" from the Course Navigation on the left. If you do not see "Modules" in the Course Navigation, your instructor may have hidden the module list from student view.

    Viewing Modules


    Related Canvas Guides

  •  

    bookmarkViewing Your Course Grades

    1. To view Grades, click on the Grades button in the course navigation. Grades are listed by the due date. You can change the order in the ‘Arrange By' menu. 
    2. The Grades page can also test how your final course grade will change if you earn a certain score on a future assignment. These are called ‘What-If ‘grades.

    Viewing your course grades


    Related Canvas Guides

  • The Course Activity Stream shows you important recent activities one course at a time.  Recent activities include announcements, discussions, assignments, and conversations (inbox messages). 

    bookmarkView Your Course Activity Stream

    To see the Course Activity stream, click the View Course Activity Stream button. 

    Viewing the course activity stream on the home page

     

Canvas Assignments

  • There are several areas in Canvas where you are able to open an assignment. The most common locations to view assignments are in the Calendar, Modules, or the Assignment Index. 

    bookmarkAssignment Details

    Click the name of the assignment to view the details of an assignment.

    Viewing Modules


    bookmarkAssignment Due Dates

    Viewing Assignment Due dates

     

    Related Canvas Guide

  • Canvas allows for different Assignment submission types, including:

    • File Upload
    • Text Entry
    • Website URL
    • Media Submission

    Submission options will show up below the instructions once you click the "Submit Assignment" button. One option may be to upload a file (see below). You can upload a file from your computer, or you may also see the options to submit a file from your Google or Office 365 drive. 

    bookmarkUploading a file to an Assignment

    To upload a file to an assignment:

    1. Select the "Submit Assignment" button. 
    2. Select "Choose File."
    3. Find your file in the pop-up window.
    4. Select "Open," then click the "Submit Assignment" button again. 

    uploading a file to an assignment

    To upload multiple files, click on "+Add Another File." There is also a space to leave a comment for your instructor. Assignments can be re-submitted until the last availability date that your instructor has set for the assignment. Once submitted, you cannot delete your submission. 

    bookmarkText Entry Assignment

    To complete a Text Entry Assignment: 

    1. Select the "Submit Assignment" button in the top-right corner of the screen.  
    2. Select the "Text Entry" tab.
    3. Click in the space below the Rich Content Editor bar and begin typing. 
    4. Enter any submission comments (note to the instructor) if needed/desired.
    5. Select "Submit Assignment" again to submit.

    uploading a file to an assignment

    *Note: To avoid loosing your work, it's a good practice to first complete your work in a saved file such as a Word Document, and then paste into the Canvas Rich Content Editor when ready. This way, if you lose internet connection in the middle of submitting your assignment, for example, your work will not be lost, as you'll have a saved back-up in Word or other online document storage. 


     Related Canvas Guides

  • Your instructor may include a rubric as part of your assignment. A rubric is a tool instructors use to grade assignments. As a student, you can use the rubric to check your own work and assure your assignment meets all of the requirements in the rubric. If your instructor includes a rubric, you will be able to see the rubric displayed when you view the assignment. 

    bookmarkViewing a Rubric

    1. Click on the name of the assignment from the Assignments list or Modules list.
    2. The assignment rubric is shown below the assignment instructions.

    Viewing Modules


    Related Canvas Guides

Canvas Quizzes

  • bookmarkAccessing a Quiz

    You can identify a quiz in Canvas by the rocketship Quizzes icon. To open the quiz, select the name of the quiz.

    Accessing a Quiz

     

    bookmarkView Quiz Details

    Once you open a quiz, (and before you begin it) take note of the quiz details, including:

    • Due date 
    • Points
    • Number of questions
    • Availability dates
    • Instructions  
    • Time limit 
    • Attempts allowed

    To begin a quiz, click on the “Take the Quiz” button at the bottom of the quiz details screen. 

    Viewing Quiz Details

    Quiz Tips

    • Timed quizzes must be completed in one attempt.
    • You can keep track of your quiz time using the Quiz Timer.
    • If you open a new window or you close the quiz, the timer does not pause.
    • Your quiz is automatically submitted once the time limit has been reached.

     

    Related Canvas Guides

  • bookmarkViewing Quiz Results

     

    Quiz Taking Tools

Canvas Discussions

  • You can easily reply to any discussion. However, the reply option may vary depending upon how your instructor set up the discussion. Discussion replies can be edited or deleted, as long as your instructor has not restricted this setting in your course.

    Before submitting a reply for a graded discussion, you may want to review all discussion information, such as the graded discussion rubric, if any.

    Related Canvas Guides

  • Your instructor may add a grading rubric for your class discussion. To view a discussion rubric: 

    1. In your Course Navigation, click the Discussions link.
    2. Click the name of a graded discussion to open it.
    3. Click the Options icon (three stacked dots) and select the Show Rubric button. Note: If the Show Rubric button does not display, there is no rubric for your discussion.

    Related Canvas Guides

Canvas Grades

Canvas Groups

  • Accessing Groups in Canvas
  • bookmarkFinding Your Group Workspace

    You can see the current groups where you are enrolled using the Global Navigation Menu. If you do not see any groups listed, you have not joined a group or been enrolled in a group by your instructor. Previous groups are listed under the Previous Groups header.

    bookmarkMoving Around the Group Workspace

    Use the group navigation menu to access Pages, Files, Announcements and Discussions. The People tab will show you who's in your group (in case you forget a name or need an email address).

Canvas Mobile App

  • The Canvas Student App is available for Android and iOS. Some features within the Student App vary by version and device. Check the Canvas Mobile Guides for device-specific details:

    Canvas Student App

    1. After opening the app, you will see the Student app landing page. The landing page displays previously used login credentials that you can use to log in. 
    2. If this is your first time logging in, locate College of the Canyons by tapping the Find my school button.
    3. Enter "College of the Canyons" or "coc.instructure.com" in the search field. 
    4. On the login page, enter your email and password. Then tap the Log In button.
    5. After logging in to the Student app, you will see your Dashboard, which displays your courses and groups. By default, your favorite courses are displayed.
    6. You can navigate to areas of the Student app by using the Navigation Bar at the bottom of the screen.