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CAWT 132 - Medical Office Finances - Maral Markarian

Course:Medical Office Finances
Professor:Maral Markarian
  • Online
Course Length:
  • Applies to All Course Lengths


Picture of Maral Markarian

My name is Maral Markarian. I am you instructor for the CAWT 132 - Medical Office Finances course. 

This course uses Canvas and MindTap for all activities. Please log into Canvas before the end of the first day of class and post your presence to the attendance forum. Further instructions about the course will be outlined in the Modules section of Canvas. Read all the information posted in Modules in Canvas. 

If you have any questions regarding this course, you may e-mail me at  - Please use your student e-mail to contact me (do NOT use your personal e-mail).

I am looking forward to 'seeing' you all in the Attendance Forum and have a great virtual term. 

Course Description

This course examines the various financial methods used in medical offices and hospitals for a variety of duties. Topics covered include but are not limited to health insurance payment system, codes, forms, billing for office services as well as procedures, electronic claim submissions and clearinghouses, maintaining accounts receivable, and aging reports. 

What to Expect in this Course

This course requires considerable time commitment and organization. Although you may set your own hours, students must stay active in the course and communicate regularly with peers and instructor. Technology needed will include a computer (PC or MAC), reliable internet connection and browser (preferable Google Chrome for Canvas), Cengage Unlimited account.

All assignments will be done in MindTap. Assignments will be accessed through specific links in Canvas. Assignments MUST be completed on a COMPUTER. Smart phones, tablets, iPads etc. are not compatible devices and will definitely create problems.  

Types of Assessments

All assignments are completed in MindTap to be accessed through Canvas. Assignments include T/F, multiple choice, typing in, as well as some research. The textbook can be rented after having purchased the Cengage Unlimited code, the e-book is included with the purchase of the code as well as PowerPoints for each chapter which are also included in Canvas. Student will read the chapter and/or corresponding PowerPoints and complete the assignments as outlined on the Weekly Assignment Schedule provided in Canvas. 

All assignments must be submitted by their corresponding due dates. Extensions for due dates are not available. Extra Credit work is not available. 

Textbook Information


Picture of textbook cover

Textbook Title: Medical Billing 101, Second Edition
Authors: Crystal Clack Linda Renfroe, and Michelle M. Rimmer (2016)

Students MUST have a Cengage Unlimited Code and join the course through MindTap to be able to complete the assignments. 

Cengage Unlimited may be purchased through the College bookstore or directly from Cengage. MindTap will be accessed and the class can be joined following the purchase of the code or activation of the 14-day free trial. The code is usually less expensive when purchased directly from Cengage. Please do your research before you purchase. 

Students may rent the textbook for a minimal charge either directly from Cengage or from the Chegg Website

Student may also need Microsoft Office 2016 or higher. (This is not mandatory but beneficial) 

Instructions for Microsoft Office free download is provided in the Announcement section of Canvas. 

Other Relevant Course Information

Degree and Certificate Information:

This class is required to obtain the Certificate of Achievement Medical Office Administrative Assistant. 

Additional Resources


This course can be accessed on the first day of class via Canvas at Log into Canvas using your CanyonsID single sign-on:

  • CanyonsID Username is your COC student email address (Ex:
  • CanyonsID Password is your COC student email password

Please visit the Get to Know Your Online Classroom page for help logging into Canvas and for tips on using Canvas and Zoom. Canvas Chat Support is also available 24/7 for any Canvas related issues.

Online Education

Check out the Online Education website for more information on a variety of topics that can help you be a successful online student such as: exam proctoring, learning styles, computer skills, and tips for student success. If this is your first online course, feel free to take our online learning readiness assessment to assess your skills.

The Learning Center (TLC)

The TLC provides FREE online tutoring resources to COC students!

Academic Accommodation Center (AAC)

College of the Canyons AAC provides educational services and access for eligible students with documented disabilities who intend to pursue coursework at COC. A variety of programs and services are available which afford eligible students with disabilities the opportunity to participate fully in all aspects of the college programs and activities through appropriate and reasonable accommodations. For more information on their services visit the Academic Accomodation Center website.

Online Counseling

The Counseling Department offers appointments online. You can schedule an appointment by visiting the Online Counseling website. Counselors can help you map out a plan to reach your educational goals as well as advise you on course selection and registration.

Management of Stress and Mental Health

Often the pressure on our students is very strong, involving academic commitments, relationships, outside jobs and family pressure to name a few. The staff and faculty of College of the Canyons are here to see you succeed academically and care about your emotional and physical health. You can learn more about the broad range of confidential student services, including counseling and mental health services available on campus by visiting the Student Health & Wellness Center in the Student Services Building (across from the bookstore). The phone number is 661-362-3259 that you can call 24/7. You can also e mail for an appointment at At the Canyon Country Campus the Health Center will be in the new Student Services Building.

Also, the National Suicide & Crisis Lifeline number is now 988. All students at COC are encouraged to enter that phone number in their cells. You can call it when you, or someone you know, is having thoughts of suicide or is in severe distress.

You can also now use the Crisis Text Line: Just text "Courage" to 741741. Someone will get back to you immediately. Its free, 24/7, and confidential.

Veterans Resource Center

The College of the Canyons Veterans Resource Center is a department within the Student Services Division at the college, created to help veterans and veteran dependents with applying to College of the Canyons, enrolling in classes, and requesting VA Education or Vocational Benefits. For more information please visit the Veterans Resource Center website, email or phone (661) 362-3469.


The Library provides live online and in-person research help, access to a full range of e-resources and physical materials that support the curriculum, individual and group study areas, and much more!

Last updated: 10/01/2023 Sub#: 875