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Information for COC Faculty

 Learn how TLC Testing can support you and your students.

TLC Proctor Request Form

Q: How do I arrange for my student(s) to test at a TLC Testing Center?

A: Step 1 is to complete the digital Faculty Proctor Request Form.

Step 2 is to inform your student of all information needed to schedule an appointment and complete their exam, including, but not limited to, exam availability, test format (paper or computer), time allowed, materials, and AAC accommodations.

Q: Can I drop off physical copies of my exam at a TLC Testing Center?

A: Yes. Exams are stored in locked filing cabinets and are only accessible by TLC testing specialists. Please note that we still require the digital Faculty Proctor Request Form for exams dropped off in person. To submit one, enter "dropped off exam(s)" in the form's "Additional Notes" box.

Q: Can I submit the same proctoring form for multiple students?

A: Yes, provided the details (availability window, time allowed, etc.) are the same for each student on the form you submit. If you are submitting a request for paper exam proctoring for more than five students, please send your exam to Reprographics for printing instead of uploading it to the form.

Q: Can I specify the students' test hours?

A: Yes. The 'Available Beginning' and 'Available Until' boxes are date-specific. However, you can add any desired time frame in the 'Additional Notes' box, provided that itrame falls within the current term's TLC Testing Center Hours. Please note that our Valencia and Canyon Country locations have operating hours.

Q: How do I get my exams back from a TLC Testing Center?

A: We currently have two options to return exams to faculty: TLC Pickup or Mailroom. You will select the method you requested to return when you fill out the digital Faculty Proctor Request Form. Please note the return method for Canvas is only for computer exams. If you choose to have the exam in your mailbox, we will deliver it there by noon the following business day.

Q: Can you scan a paper exam and send it to me via email?

A: TLC Testing Specialists are prohibited from scanning and emailing exams. TLC Testing Specialists can send physical exams via USPS if a stamped, self-addressed envelope is provided. Another option is to have your department chair, dean, or a designated faculty member pick up the exam(s) for you. If you choose this option, email us at TLCTestingCenter@Canyons.edu and identify who will retrieve your exam.

Q: Can I change/update the form once it has been submitted?

A: Yes. For any changes or updates to the digital Faculty Proctor Request Form, please contact us via email at TLCTestingCenter@Canyons.edu and inform us of any required changes. Email confirmation will be sent once the changes have been applied.

Q: Do students have their belongings during the exam?

A: Lockers are available at our Valencia and Canyon Country locations for students to use during exams. Faculty can decide if they want their students to have access to their belongings for the duration of their exam. To require students to lock up their belongings, note this on the Faculty Proctor Request Form by checking 'yes' on the Lockers Required question.

Q: Are appointments required for all students?

A: Yes, appointments are required for all students at both our Valencia and Canyon Country locations. Students will schedule a date and time on the Testing Center Appointment Page specific to the exam format (paper or computer). As space is limited, please remind students to schedule appointments as soon as possible to ensure they can test before your exam deadline.

Q: Can students use alternate forms of identification?

A: Yes. Any form of photo identification will be accepted as long as the student knows their COC Student ID number.

For any additional questions, please contact us at:

Valencia Campus: 661-362-3194
Canyon Country Campus: 661-362-3859
TLCTestingCenter@canyons.edu

 
 
Students in the Academic Accommodations Center program can take their exams in the TLC Testing Center for a reduced noise and distraction testing environment and/or extended test-taking time. If a student requests their exam to be proctored in TLC, fill out our Faculty Proctor Request Form, which includes any accommodations the student may need. For more information about specific accommodations, please contact the Academic Accommodations Office. If a student requires specialized software, such as a Voice-to-Text device, please contact our AAC office at (661) 362-3194.

Need an alternative to Honorlock Online Exam Proctoring?

TLC Testing Centers provide exam proctoring with a live in-room proctor and eliminate concerns
regarding student privacy!

What You'll Need To Do As An Instructor

  1. Complete TLC Faculty Proctor Request Form (please review FAQs before first submission)
  2. Instruct your student(s) to make an appointment on the TLC Testing Center webpage.

What Students Will Experience At Our Testing Centers

  1. Student presents photo identification to the testing staff at appointment time
  2. Testing staff will go over the exam instructions from the TLC Proctor Request Form
  3. Students will enter the testing room and sit at a computer
  4. If the exam is online & initiates Honorlock, testing staff will use the Honorlock Bypass Pin
  5. In-room proctors will monitor students' computer screens in real-time via screen monitoring software & report exam violations to the Testing Staff
  6. Testing staff will notify the Instructor of observed exam violations via email