Official Transcript Requests

Online Requests

You can request official transcripts directly through My Canyons or through Parchment.

College of the Canyons has appointed Parchment as the designated agent for processing and sending official electronic transcripts on behalf of College of the Canyons. The PDF transcript that is produced using this service contains the identical information as the printed transcript, and can be certified as unaltered by uploading the file to the company's website that is provided during the delivery process. Parchment has been granted the authority to deliver all such electronic transcript requests on behalf of College of the Canyons and respond to any inquiries regarding the transactions. You can order official transcripts anytime, 24 hours a day.

To request transcripts via My Canyons, you will need to log into your student account via PortalGuard. If you have trouble logging in thru PortalGuard, please contact Admissions & Records. This will eliminate the need to come to the College, stand in line, or mail in a request. 

If you need to send an electronic transcript by PDF, you must order your transcripts online. To request an official PDF transcript to be sent, you will select the recipient of "other". The transcript will then be sent as a PDF to the recipient you have requested.

If you would like to send an electronic transcript to a school that only accepts transcripts electronically through eTranscriptCA, please select the school you would like it sent to. The transcript will automatically be sent electronically if the school accepts it.

In Person

You may request your free transcripts in person. Your first two regular-delivery transcripts are free. The Admissions and Records office is located in Canyons Hall on the Valencia campus and in Quad 1 on the Canyon Country campus. 

Via Mail

If you wish to mail in your transcript request, you may mail in a request for official transcripts that includes the following information:

- Name
- Other Last Name (if attended under other name)
- Student ID number or Social Security number
- Date of Birth
- Current Address
- Phone Number
- Last Year Attended
- Indicate IGETC - CSU Certification, if applicable
- Where the transcript is being mailed to
- Number of transcripts being requested
- Student Signature
- Date of Request

Send along with appropriate payment (if not requesting first two free official transcripts), and mail it to:

• Transcript Office
  College of the Canyons
  26455 Rockwell Canyon Rd
  Santa Clarita, CA 91355

We do not accept faxed transcript requests; you may only choose one of the three options above.

Processing Times - College of the Canyons provides three processing times for an official transcript. A regular transcript is processed within 7-10 business days, not including mail time. A rush transcript is processed within 2 business days, not including mail time. An on demand transcript is produced at the time of request, and is hand-carry only. 

Transcript Fees - Two regular transcripts are made available for free per lifetime. The request for your free transcripts may be made in-person or online. (There will be a small handling fee charged, but there is no cost for the transcripts themselves). The following fees apply to transcripts:

Regular transcript: $5.00
Rush transcript: $10.00
On Demand transcript: $15.00