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CAWT-036 - Microsoft Outlook Brief - Sara Stuart

Course:Microsoft Outlook Brief
Professor:Sara Stuart
  • Online
Course Length:
  • 5 Week


Introduces Microsoft Outlook, including the use of e-mail, scheduling, calendar planning, contact list management, and notes features. Formerly CIT-036.

Course Description


Introduces Microsoft Outlook, including the use of e-mail, scheduling, calendar planning, contact list management and notes features


Upon successful completion of this course, students should be able to:

  • explain the relevance of Microsoft Outlook tools in the work environment.
  • demonstrate the use of Microsoft Outlook tools.

What to Expect in this Course

This course requires proficiency with the operating system of your computer, computer file management, the Internet, a browser (Google Chrome), and the ability to send e-mail.

Types of Assessments

This course requires proficiency with the operating system of your computer, computer file management, the Internet, a browser (Google Chrome), and the ability to send e-mail.

Textbook Information / Link to ZTC Textbook

Shelly Cashman Series®Microsoft® Office 365®& Outlook 2019Comprehensive
Authors:Corinne HoisingtonPublisher:© 2020, 2017by Cengage Learning, Inc.


Cengage Unlimited is a subscription program from Cengage Publishing. When students subscribe to Cengage Unlimited, they will have access to ALL Cengage digital learning platforms, ebooks, and online homework and study tools, for one price, for the length of their subscription, for any course that uses Cengage materials.


  1. If you are in another CAWT course that requires Cengage Unlimited you only need to purchase the subscription once and you will have access to the e-book and quizzes. 

What You Need to Know About Required Course Materials

  • You will complete assignments using Microsoft Office Outlook.  
  • You must have access to the Office 2019 version 
    • Office 2019 version is the one-time purchase: PC-based program
  • You will add your student COC account to a functioning Office 2019
  • This course is designed for PCs and is NOT compatible with the MAC operating system.

Students may acquire the FREE DOWNLOAD for PCs (not MACs) from the College of the Canyons OnLine Education Website:

Other Relevant Course Information

SKILL REQUIREMENTS - Prior to taking this course, students should have acquired the following skills:

  • Proficiency with Microsoft Windows, Ver. 10 (especially file management, including the ability to create, edit, copy, move, delete, and rename files or directories, as well as the ability to upload files, download files, and navigate through directories).
  • Proficiency with the Internet and browsers (especially Google Chrome)

TECHNOLOGY REQUIREMENTS - Prior to taking this course, students must have in their possession or access to the following:

  • Students must have access to the Office 2019 version
  • Reliable access to broadband Internet.
  • Adobe Reader, latest version (free download at
  •  A media player that is compatible with mpg4, mov, wmv, and swf formats (free VLC media player is recommended:
  • A College of the Canyons e-mail account
  • Browser software (Latest version of Google Chrome)
  • Snipping Tool or other screen capture utility

IMPORTANT: Students must have access to a desktop or regular laptop computer with the most recent version of the Windows 10 Operating System and Microsoft Outlook 2019 installed. Use of tablets or smartphones is not possible for completing the projects in this class.


CAWT-036 is required to obtain the following degrees and certificates offered by the Department of Computer Applications and Web Technologies at College of the Canyons:
• A.S. Degrees and Certificates of Achievement in Computer Applications
• A.S. Degrees and Certificates of Achievement in Administrative Assistant

For more information, please refer to the Course Syllabus in Canvas on the first day of class.

Welcome to the class and I look forward to meeting you online!

Sara Stuart
Computer Applications & Web Technologies
College of the Canyons

Additional Resources


This course can be accessed on the first day of class via Canvas at Log into Canvas using your CanyonsID single sign-on:

  • CanyonsID Username is your COC student email address (Ex:
  • CanyonsID Password is your COC student email password

Please visit the Get to Know Your Online Classroom page for help logging into Canvas and for tips on using Canvas and Zoom. Canvas Chat Support is also available 24/7 for any Canvas related issues.

Online Education

Check out the Online Education website for more information on a variety of topics that can help you be a successful online student such as: exam proctoring, learning styles, computer skills, and tips for student success. If this is your first online course, feel free to take our online learning readiness assessment to assess your skills.

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The TLC provides FREE online tutoring resources to COC students!

Academic Accommodation Center (AAC)

College of the Canyons AAC provides educational services and access for eligible students with documented disabilities who intend to pursue coursework at COC. A variety of programs and services are available which afford eligible students with disabilities the opportunity to participate fully in all aspects of the college programs and activities through appropriate and reasonable accommodations. For more information on their services visit the Academic Accomodation Center website.

Online Counseling

The Counseling Department offers appointments online. You can schedule an appointment by visiting the Online Counseling website. Counselors can help you map out a plan to reach your educational goals as well as advise you on course selection and registration.

Management of Stress and Mental Health

College of the Canyons cares about your emotional and physical health. Learn more about the broad range of confidential student services, including free counseling and mental health services available during this time by visiting the Student Health & Wellness Center website or by calling them at: 661-362-3259.

The National Suicide Lifeline number is 1-800-273- 8255 (TALK). Please call it if you or someone you know is having thoughts of suicide or is in severe distress - it could save someone's life.

You can also use the Crisis Text Line: Just text "Courage" to 741741. It's free, available 24/7, and confidential.

Veterans Resource Center

The College of the Canyons Veterans Resource Center is a department within the Student Services Division at the college, created to help veterans and veteran dependents with applying to College of the Canyons, enrolling in classes, and requesting VA Education or Vocational Benefits. For more information please visit the Veterans Resource Center website, email or phone (661) 362-3469.


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Last updated: 12/09/2021 Sub#: 1009