Skip to main contentSkip to footer

How to change your OTP delivery method when logging in

  1. When you are prompted to enter an OTP, click the “One Time Passcode(OTP) Options” link
    OTP Options Link
  2. The following screen will present all of the MFA (Multi-Factor Authentication) options that you had previously configured.  Click the “Send OTP…” link under the option that you would like the OTP sent to
    Send OTP
    NOTE: in this case, I can have the OTP sent to an email by clicking the “Send OTP in email” link