Student Resources for Online Learning
Ready for Online?
Use this Self-Assessment to help you choose the course format that's right for you (and how to best prepare).
Take Online Education Readiness Self-Assessment
Learn about Your Class
It is important that you read the instructor’s Orientation Letter for each class you register for to learn what to expect.
Need Help?
-
For help with Canvas via Zoom, drop by the Canvas Student Support Zoom Room open Monday - Thursday 12:00pm - 5:00pm; Friday 12:00pm - 3:00pm; and Saturday 10:00am - 3:00pm
- Email cvsupport@canyons.edu
- Call 661-362-3344 (Mon-Thurs 9am-5pm; Fri 10am-3pm).
-
Contact Canvas Support 24/7 via Online Chat or by phone: 1-877-889-9052
-
For help with basic computer, formatting and other Microsoft Office questions, join the ASG Computer Support Lab online. Open Monday - Thursday, 10:00 am - 3:00 pm
-
For free online tutoring in Writing, Math, Science and more, join The Learning Center (TLC) online (see Complete List of All Subject Tutoring and Hours).
-
Need Help from a Librarian? Librarians are available on Zoom Monday-Thursday 9:00 am - 7:00 pm and Friday 9:00 am - 1:00 pm
How to Get Ready for the New Semester:
First step: Get Your Computer Ready
-
Internet Access Options
- On Campus WiFi Map
- Home Internet Options - This website will allow you to see what
low cost internet options are available in your area.
-
Microsoft Office
- As a student of College of the Canyons, you have access to Microsoft Office online applications for use on your personal computer. See How to Access Microsoft Office Online.
- Microsoft Office for Mobile Devices
- Discount Microsoft Office Subscription - College Buys
-
Discounted Student Software and Hardware
- College Buys - Online College Store for Students
- Apple Education - Discounts direct from Apple
Second Step: Access Your COC Accounts
-
CanyonsID
- CanyonsID Login Help - Students
- How to login to CanyonsID for the First Time
- Video Instructions for how to login to CanyonsID
-
Canyons M Mobile App
- Download Canyons M Mobile App
- Available on Google Play and Apple App Store
-
Student Email
- To access your student email, please visit mail.my.canyons.edu
- Student Email FAQ
- call (661) 362-3398
- For student account support please contact the Welcome Desk at
emailsupport@my.canyons.edu
-
MyCanyons
Third Step: Log Into Your Online Classroom
Fourth Step: Need Class-specific Software?
-
Adobe Creative Cloud
- How to access Adobe Creative Cloud
- Adobe Distance Learning Resources
- Discount Adobe Subscription - College Buys
-
SPSS
-
ArcGIS
- Contact your instructor
-
AutoDesk
-
Proctorio
Additional Resources
Free Printing
We are updating this list on an ongoing basis so if you don't see what you need now, please reach out to your instructor and they can let us know.
Understand Class Types
In the schedule of classes, you will see different formats listed. See below for descriptions of how each class will be conducted:
-
What to expect in an Online course:
All class work is conducted online through Canvas without a requirement for real-time/live meetings.
Be sure to read the instructor's orientation letter for each class you register for, in order to be aware of the type of class you're in, what to expect, and how to best prepare and get started.
Visit the Course Formats page for more information.
-
What to expect in an OnlineLIVE course:
You will meet with your instructor and classmates online during scheduled classtimes via Zoom and Canvas.
Be sure to read the instructor's orientation letter for each class you register for, in order to be aware of the type of class you're in, what to expect, and how to best prepare and get started.
isit the Course Formats page for more information.
-
What to expect in a HyFlex course:
Instructors teach HyFlex classes on campus in a classroom, and will welcome students to join in person or via Zoom. You will have the choice to meet with your instructor on Zoom or in person during scheduled class times.
Be sure to read the instructor's orientation letter for each class you register for, in order to be aware of the type of class you're in, what to expect, and how to best prepare and get started.
isit the Course Formats page for more information.
-
What to expect in a Hybrid course:
Hybrid classes combine the learning formats of online and on-campus classes. In a hybrid class, you can expect to have some on-campus meetings, as well as complete coursework independently online.
Be sure to read the instructor's orientation letter for each class you register for, in order to be aware of the type of class you're in, what to expect, and how to best prepare and get started.
Visit the Course Formats page for more information.
-
What to expect in an InPerson course:
Instructors teach InPerson classes on campus in a classroom. You will meet with your instructor in person during scheduled class times at the classroom location listed in the class schedule.
Visit the Course Formats page for more information.
Online Readiness Resources
If you have additional questions, please contact us by phone 661-362-3600 or by email online@canyons.edu.