Welcome to Online Student Support and Resources
Need live help? Join a Zoom Room!
For help with Canvas, drop by the live Canvas Support Zoom Room, open Monday - Thursday from 10:30am - 1:30pm & 3:00pm - 6:00pm; and on Friday & Saturday from 12:00pm - 3:00pm.
For help with basic computer, formatting and other Microsoft Office questions, join the ASG Computer Support Lab online
For online tutoring in Writing, Math, Science and more, join The Learning Center (TLC) online (see Complete List of All Subject Tutoring and Hours).
For help with your student email and MyCanyons, join the virtual Welcome "Ask Me" Center to speak with a student Peer Leader LIVE!
Open Monday - Thursday, 9am - 5pm
Welcome Center Drop-in via Zoom
Outreach & School Relations supports Spanish speaking students & families. Apoyamos a estudiantes y familias de habla hispana. Conectate!
Need Help from a Librarian? Librarians are available on Zoom Monday-Thursday 9:00AM-7:00PM and Friday 9:00AM-1:00PM
Need after-hours support?
Connect with Canvas 24/7 by phone at 1-877-889-9052 or via Online Chat!
Contact Canvas 24/7 Support Chat
Resources for Online Learning
First step: Get Your Computer Ready
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Internet Access Options
- On Campus WiFi Map
- Home Internet Options - This website will allow you to see what
low cost internet options are available in your area.
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Microsoft Office
- As a student of College of the Canyons, you can download & install Microsoft Office suite for free on your personal computer. See How to Download Microsoft Office
- Watch this video for a quick demo: How to download MS Office from MYCanyons
- Microsoft Office for Mobile Devices
- Discount Microsoft Office Subscription - College Buys
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Discounted Student Software and Hardware
- College Buys - Online College Store for Students
- Apple Education - Discounts direct from Apple
Second Step: Access Your COC Accounts
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CanyonsID
- CanyonsID Login Help - Students
- How to login to CanyonsID for the First Time
- Video Instructions for how to login to CanyonsID
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Canyons M Mobile App
- Download Canyons M Mobile App
- Available on Google Play and Apple App Store
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Student Email
- To access your student email, please visit mail.my.canyons.edu
- Student Email FAQ
- call (661) 362-3398
- For student account support please contact the Welcome Desk at
emailsupport@my.canyons.edu
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MyCanyons
Third Step: Log Into Your Online Classroom
Fourth Step: Need Class-specific Software?
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Adobe Creative Cloud
- How to access Adobe Creative Cloud
- Adobe Distance Learning Resources
- Discount Adobe Subscription - College Buys
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SPSS
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ArcGIS
- Contact your instructor
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AutoDesk
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Proctorio
Additional Resources
Counseling and Mental Health Services
Free Printing
We are updating this list on an ongoing basis so if you don't see what you need now, please reach out to your instructor and they can let us know.
Also, Keep an eye on our Student Updates page
Log into Canvas: coc.instructure.com
- Log into Canvas with CanyonsID
Need help logging into your course?
- Email cvsupport@canyons.edu
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Join Canvas Support via Zoom Mon-Thur 10:30am-1:30pm & 3pm-6pm; & Fri & Sat from 12pm-3pm
- Need help after hours? Connect with Canvas Support 24/7 via Online Chat
Using Canvas for the first time?
Explore Canvas Guides to learn how to navigate and be successful in your online classroom.
Have you read your Instructor's Orientation Letter?
It is very important that you read the instructor’s ORIENTATION LETTER for each class you register for, in order to be aware of the type of class you're in, how to prepare, and what to expect.
If you have additional questions, please contact us by phone 661-362-3600 or by email online@canyons.edu.