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College of the Canyons Student Email

Click here for a quick set up guide to access your student email account.

What is COC student email?

College of the Canyons student email is a free email service hosted by Microsoft Office 365 for Education. Important information from College of the Canyons will be directed to this email account. This includes all financial aid and registration communications, wait list notifications, class schedule or room changes, instructor emails and emergency information from the college.

Does Office 365 include calendar and contact management?

Yes, Office 365 includes: a calendar, address book, and calendar-sharing options.

What else do you get besides email and calendar?

You get to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 PCs or Macs and Office apps on other mobile devices including Android, iPad, and Windows tablets. This also includes 1TB of OneDrive storage, managed by the school, and students can edit and collaborate using Office Online, Yammer, and SharePoint sites.

To Download Office 365, you must first setup your account. Click here to setup your account: Canyons ID/MyCanyons Email Account Setup/Password Reset. Then go to, sign in with your MyCanyons email address and password, click on "Install Office", and then select your options.


Who will get student email?

All students now have a student email account. Log into Canyons ID/My Canyons for more information.
NOTE: Email accounts are assigned during registration but will not be setup until students reset their Canyons ID/MyCanyons password. Resetting your MyCanyons password can be done here: Canyons ID/MyCanyons Email Account Setup/Password Reset

Can I forward COC email?

Yes, and it's advised that you forward your COC email to your personal email account that you check regularly. Note that although you have the ability to forward all college communication to another email account, in order to comply with FERPA, correspondence with the college not coming from your College of the Canyons student email account will be disregarded.

Click here to learn how to forward your COC email: Forward MyCanyons Email Account

What about my other Microsoft service accounts (i.e. Hotmail, MSN, Live,

There will be a conflict between your Microsoft services and MyCanyons email since both are hosted by Microsoft. To resolve the conflict, users will have to use two different browsers (not two different sessions/tabs/windows of the same browser): one for Microsoft services, and the other for MyCanyons email. Alternatively, if you completely log out of one account, you can log in with the other account using the same browser.

What Browsers are Supported?

You can find the list of supported browsers for Office 365 here: Software requirements for Office 365.

Can I use my smart phone to check my email?

Yes, you can check your email from your smartphone. For more information, go to: Compare how different mobile devices work with Office 365

What happens to my email account when I graduate?

After graduation from COC you will still have full use of Microsoft Office 365 services, but with advertisements included on the interface.

How much email storage space is provided?

50 GB is provided for email; in addition, you'll also get 1 TB of online cloud-based storage from OneDrive.

What type of support does Office 365 for Education offer for end users?

Microsoft offers online self-help resources for all Office 365 for Education services: Office 365 for Education Help

Common Troubleshooting Tips & Quick Links:

How do I reset my student email password?

If you need to reset your MyCanyons student email account password, please see the Canyons ID Information page: Canyons ID Login for Students

How do I setup my student email account?

MyCanyons email accounts are assigned during the registration process. Students will not be able to access or receive emails until they have gone through the MyCanyons account setup and reset password process. Resetting MyCanyons password can be done here: Canyons ID/MyCanyons Email Account Setup/Password Reset

Instructions for setup can be found here: Canyons ID/MyCanyons Email Setup Guide

What if I am both a student and an employee of the college?

If you are currently employed or have worked for the college in any capacity (staff, faculty, college assistant, adult-hourly, and/or volunteer) and you are also a student, please contact us.

MyCanyons Student Email Support
Location: Canyons Hall Valencia Campus
Phone: (661) 362 3398
Email :

What are the password criteria?

Please follow the criteria below to successfully reset your MyCanyons email password:

  • DO NOT use your MyCanyons username as your password.
  • Your new password must always satisfy the following rules:
    • Must be at least 8 characters long
    • It must also satisy at least 3 of the rules below:
      • Must have at least 1 lowercase character
      • Must have at least 1 uppercase character
      • Must have at least 1 numeric character
      • Must hae at least 1 special character
  • Do not use spaces, tabs, or line breaks.
  • MyCanyons email setup/password reset can take up to 30 minutes to process. Do not reset more than one time every 30 minutes.

How do I access MyCanyons Student Email?

There are multiple ways to get to your MyCanyons student email account.

Below is one of them:

Go to MyCanyons
Click "Student"
Click "Student Email"

Where do I get help?

MyCanyons Student Email Support
Location: Canyons Hall
Phone: (661) 362 3398
Email :