Express Drop-In Counseling
Last call for Express Drop-in is approximately 30 minutes before session ends, depending on Counselor availability. Both in-person and online Express Drop-in are subject to end prior to posted times, depending on how many students are waiting.
NOTE: Express Drop-in is limited to 15 minutes. External transcript evaluations and comprehensive educational plans are reserved for 1-hour appointments. Due to high student demand, online express drop-in may be locked intermittently.
ATTENTION: New incoming students with no prior external college course work, please meet with an academic advisor
SPECIAL OFFICE HOURS THE WEEK OF DECEMBER 9TH
WINTER TERM SCHEDULE
Canyon Country Campus
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Valencia Campus
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Online
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Express Drop-In Counseling is designed to give our students immediate access to a Counselor during normal business hours. Unlike a counseling appointment, which may last up to 60 minutes, Express Drop-In Counseling sessions are 5-10 minutes in length.
Use Express Drop-In Counseling to get help with issues such as:
- Clearing prerequisites (unofficial or official transcripts required)
- Changing major
- Adding or dropping classes
- Help with submitting forms/petitions
- Academic program and/or course information
- Selecting courses for the upcoming term
- Checking progress toward your educational goal
- Referrals to campus resources
During peak times, some of these services at Express Drop-in may be adjusted. Associate degree and certificate petitions may require an appointment if additional documentation is required.
For more complicated issues, and for comprehensive educational planning, a counseling appointment may be required.
In-person
We offer Express Drop-In Counseling in-person during limited business hours.
In-person Express Drop-in is limited to 1 student per session.
Online
We continue to offer Express Drop-In Counseling online via Zoom.
To enter the Express Drop-in queue, please click on the link below.
Online Drop-In Counseling
Fall/Spring In-Person Drop-In Hours:
Fall/Spring Online Drop-In Hours:
Counselors are not available for counseling over the phone
Please note:
Express Drop-In hours are subject to change without prior notice and may close early so that we can accommodate all waiting students in the time remaining.
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We use the ConferZOOM video conferencing program to hold express drop-in sessions. You can access Express Drop-In Counseling in a few easy steps:
Step 1: Click on the "Express Drop-In Counseling" button on the right side of the page.
Step 2: You will be added to the drop-in queue in the "Counseling Department's Personal Meeting Room". Wait here to be connected to a Counselor.
Step 3: You will be added to a Drop-In session with a Counselor. Let the counseling begin!
Please note that during peak registration periods, students could experience longer wait times at drop-in.
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Important Guidelines for Express Drop-In Counseling Online:
- It is preferred that you login with a computer or smartphone so that you are able to see the screen that will be shared with you.
- Please make sure your audio (including microphone) is working.
- If you are having difficulty with audio on your laptop it is best to join drop-in using your phone.
- Please have your student ID number ready.
- When in the waiting room, be prepared to be admitted into the drop-in session.
Note: If you receive the message "This meeting has been locked by host" it is because Express Drop-in Zoom hours for the day have ended. Please return the next business day for Express Drop-in Counseling.
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To clear a prerequisite for courses at College of the Canyons:
- One of the following documents must be provided:
- An official or unofficial transcript that includes the academic institution name, the student's name, terms and years completed, and the course with grade and unit value posted, OR
- An academic summary report or degree audit report that includes the academic institution name, the student's name, terms and years completed, and the course with grade and unit value posted.
- The transcript or summary report must be from the institution where the prerequisite course was completed.
- If using AP credit to clear a prerequisite, an official or unofficial College Board Score Report or an official or unofficial high school transcript with the AP score posted must be provided.
- If you are in-progress with the prerequisite course at your current institution with no grade posted, please visit Admissions & Records to request a Work-In-Progress Petition.
- Counselors will do their best to determine equivalent prerequisites. However, in some cases students may be referred to Admissions and Records to complete a prerequisite challenge form.
- One of the following documents must be provided: