Resources
Campus Life
Just for you
My Canyons 
Canvas 
Express Drop-In Counseling
About
Express Drop-in is limited to 15 minutes. External transcript evaluations and comprehensive educational plans are reserved for 1-hour appointments. Due to high student demand, online express drop-in may be locked intermittently.
Attention:
New incoming students with no prior external college course work, please meet with an academic advisor
Summer Term Schedule:
Due to high student demand, express drop-in may close intermittently throughout the day.
For faster counseling service, students enrolled in special programs are encouraged to seek counseling in the other programs before attempting to see a counselor in general counseling.
Canyon Country Campus
|
Valencia Campus
|
Online
|
Express Drop-In Counseling is designed to give our students immediate access to a Counselor during normal business hours. Unlike a counseling appointment, which may last up to 60 minutes, Express Drop-In Counseling sessions are 5-10 minutes in length.
Use Express Drop-In Counseling to get help with issues such as:
- Clearing prerequisites (unofficial or official transcripts required)
- Changing major
- Adding or dropping classes
- Help with submitting forms/petitions
- Academic program and/or course information
- Selecting courses for the upcoming term
- Checking progress toward your educational goal
- Referrals to campus resources
During peak times, some of these services at Express Drop-in may be adjusted. Associate degree and certificate petitions may require an appointment if additional documentation is required.
For more complicated issues, and for comprehensive educational planning, a counseling appointment may be required.
In-person
We offer Express Drop-In Counseling in-person during limited business hours.
In-person Express Drop-in is limited to 1 student per session.
Online
We continue to offer Express Drop-In Counseling online via Zoom.
To enter the Express Drop-in queue, please click on the link below.
Online Drop-In Counseling
Fall/Spring In-Person Drop-In Hours:
Fall/Spring Online Drop-In Hours:
Counselors are not available for counseling over the phone
Please note:
Express Drop-In hours are subject to change without prior notice and may close early so that we can accommodate all waiting students in the time remaining.
We use the ConferZOOM video conferencing program to hold express drop-in sessions. You can access Express Drop-In Counseling in a few easy steps:
Step 1: Click on the "Express Drop-In Counseling" button on the right side of the page.
Step 2: You will be added to the drop-in queue in the "Counseling Department's Personal Meeting Room". Wait here to be connected to a Counselor.
Step 3: You will be added to a Drop-In session with a Counselor. Let the counseling begin!
Please note that during peak registration periods, students could experience longer wait times at drop-in.
Important Guidelines for Express Drop-In Counseling Online:
- It is preferred that you login with a computer or smartphone so that you are able to see the screen that will be shared with you.
- Please make sure your audio (including microphone) is working.
- If you are having difficulty with audio on your laptop it is best to join drop-in using your phone.
- Please have your student ID number ready.
- When in the waiting room, be prepared to be admitted into the drop-in session.
To clear a prerequisite for courses at College of the Canyons:
- One of the following documents must be provided:
- An official or unofficial transcript that includes the academic institution name, the student's name, terms and years completed, and the course with grade and unit value posted, OR
- An academic summary report or degree audit report that includes the academic institution name, the student's name, terms and years completed, and the course with grade and unit value posted.
- The transcript or summary report must be from the institution where the prerequisite course was completed.
- If using AP credit to clear a prerequisite, an official or unofficial College Board Score Report or an official or unofficial high school transcript with the AP score posted must be provided.
- If you are in-progress with the prerequisite course at your current institution with no grade posted, please visit Admissions & Records to request a Work-In-Progress Petition.
- Counselors will do their best to determine equivalent prerequisites. However, in some cases students may be referred to Admissions and Records to complete a prerequisite challenge form.