Position Number: ACA19-334

College of the Canyons
Santa Clarita Community College District

announces an employment opportunity for

Director, EOPS/CARE, CalWORKs and RISE

Review Date: July 17, 2020

This position is a high priority for our District for the 2019-2020 year and is contingent upon continue available district, grant and state funding.

KEY DUTIES AND RESPONSIBILITIES:

1. Plans, organizes, and implements programs and services for EOPS/CARE, CalWORKs and RISE students, and the goals, objectives, and program policies, procedures and work standards. Facilitates communications about departmental activities, events, deadlines, and timelines.
2. Manages, supervises and coordinates day-to-day operations of all EOPS/CARE, CalWORKs and RISE programs, services, and activities, including recruitment and outreach, orientation, assessment, counseling and advisement, financial aid, tutorials and special workshops, transfer assistance, educational plans, grants, book vouchers, supplies, club activities, priority registration, letters of recommendation, scholarships, crisis intervention, legal assistance, case management, single parent workshops, award ceremonies, bus passes, and subsidized meal cards.
3. Responsible for timely and accurate preparation, submission and coordination of all grant reports for EOPS/CARE, CalWORKs and RISE consistent with the State Chancellors Office, County of Los Angeles, other funders, and District Policies, and responsible for seeking additional and alternative funding for the program and activities.
4. Coordinates and participates in the development and administration of the programmatic budgets and related grants; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring of and approval of expenditures; directs and implements adjustments as necessary. Manages other grants, funding requirements, and deadlines as assigned.
5. Participates in interviews and the selection of, and coordinates the onboarding, training, and evaluating of, all EOPS/CARE, CalWORKs and RISE personnel, including certificated and classified staff, temporary staff and college assistants, according to established policies and procedures.
6. Provides leadership in the development and achievements of annual goals and objectives for the EOPS/CARE, CalWORKs and RISE programs by developing, reviewing, and implementing systems, standards, programs, policies and procedures to meet legal requirements and District needs; continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors the distribution of work, support systems, and internal reporting relationships; identifies opportunities for improvement; directs the implementation of change.
7. Complies with Federal, State, County, and District regulations and policies as they pertain to the EOPS/CARE, CalWORKs and RISE programs and other grant programs. Monitors changes in laws, regulations, and technology that may affect District or departmental operations; implements policy and procedural changes as required.
8. Develops job opportunities for students. Serves as a liaison to community organizations, businesses and industry to promote the CalWORKs program. Assists CalWORKs students, through job development and placement, to enter the workforce at the highest level possible, leading to increased self-sufficiency and individual growth.
9. Works closely with the County of Los Angeles GAIN office to ensure compliance with State, Federal TANF (Temporary Aid to Needy Families) regulations, and County of Los Angeles requirements. Attends monthly required County meetings.
10. Works closely with college programs including, but not limited to Tutoring, Career Services, Transfer Center, Counseling, Admissions, AAC in the development and implementation of a networked system of support and services for educational effectiveness and operational efficiency; ensures the enhancement of student access to EOPS/CARE, CalWORKs and RISE services, including coordinating and directing the intake, eligibility, and student application functions; plans and supervises the EOPS/CARE, CalWORKs and RISE summer orientation programs.
11. Works cooperatively with Financial Aid Office in providing aid for eligible students.
12. Maintains and encourages effective communication with EOPS/CARE, CalWORKs and RISE staff by holding regular staff meetings; provides information to staff about issues, programs and practices affecting the College and the programs.
13. Directs and participates in the preparation and maintenance of a variety of narrative and statistical reports, records, and files related to departmental services, students, projects, programs, personnel, financial activities, and assigned duties; ensures mandated reports are submitted to appropriated governmental agencies according to established timelines.
14. Attends and participates in professional group meetings, including required monthly, quarterly or annual meetings for EOPS/CARE, CalWORKs and RISE at the State and County level, and various District committees, advisory groups, and regular meetings of the Student Services division and managers.
15. Ensures the validity of student eligibility for CalWORKs students through the county GAIN system, regularly contacts County GAIN office to ensure information and services to CalWORKs students.
16. Supervises the awarding process of EOPS/CARE, CalWORKs and RISE book vouchers, parking permits, incentives, and other required supplies.
17. Initiates and coordinates job readiness workshops and enrichment activities to provide College wide support for CalWORKs students.
18. Responsible for handling student personal, program and staff related complaints and resolving conflicts regarding student eligibility, acceptance, and utilization's of programs.
19. Conducts and reviews exit processes for student who are no longer eligible for services.
20. Oversees and insures the accuracy of MIS and other state reports including all year end summaries of EOPS/CARE, CalWORKs and RISE and other grants program accomplishments.
21. Ensures that student success is recognized and celebrated.
22. Performs related duties and responsibilities as assigned.

SALARY PLACEMENT

This twelve (12) month per year position will be on an individual contract.  Salary placement will be Range 15 of the Administrative Salary Schedule.  Initial salary placement will be based on education and experience. An excellent benefit package, including medical, vision, dental, life and Section 125 is offered.

PHYSICAL DEMANDS

Position requires sitting and viewing a computer monitor for extended periods of time plus frequent periods of standing and walking, which may include climbing staircases; dexterity of hands and fingers to operate a computer keyboard and related equipment; reaching, bending, kneeling, crawling and stooping; frequently exert 10-20 pounds of force to lift, carry, push, pull or otherwise move objects; hearing and speaking to communicate and provide information to others; vision to read printed material and computer monitor; handling and working with various materials and objects; and travel from site-to-site.

MINIMUM QUALIFICATIONS:

Education

Possession of a master’s degree from an accredited college or university.

Experience

Two (2) years full-time equivalent experience of successful leadership supervising a student support services program at an institution of higher education. 

 56262. Director Qualifications.  (revision July 1990)

(a) The EOPS Director must meet the minimum qualifications for a student services administrator as specified in Section 53420 of this part, or must possess a Community College Supervision Credential.

(b)          In addition, an EOPS Director hired after October 24, 1987 must have, within the last four years, two years of full-time experience or the equivalent:

(1)    in the management or administration of educational programs, community organizations, government programs, or private industry in which the applicant dealt predominantly with ethnic minorities or persons handicapped by language, social or economic disadvantages or,

(2)    as a community college EOPS counselor or EOPS instructor, or have comparable experience in working with disadvantaged clientele.

(c)   In addition, an EOPS director hired after October 24, 1987, shall have completed a minimum of six units of college-level course work predominantly relating to ethnic minorities or persons handicapped by educational, language or social disadvantages.

NOTE:  Authority cited:  Sections 69648, 69648.7 and 71020 Education Code.  Reference: Sections 69640 through 69655, Education Code.

DEMONSTRATED KNOWLEDGE AND ABILITIES:

Knowledge of: 

• Current Education Code, Title V, Federal, State, and County EOPS/CARE, CalWORKs and RISE regulations that directly affect EOPS/CARE, CalWORKs and RISE students. Other grant procedures and requirements as assigned.
• Budget development, administrative principles and practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
• Student recruitment, retention, orientation, and summer bridge programs that serve traditionally underrepresented students and educationally under prepared student with language and economic disadvantages.
• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Interpersonal skills using tact, patience and courtesy.
• Principles, practices, theories, and methods of planning, organizing, and directing EOPS/CARE, CalWORKs and RISE (foster youth) programs, services, operations, and activities.
• Technical practices, procedures, and techniques involved in the processing and verification of student applications and determination of student eligibility.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to student life programs, services, and operations.
• Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
• Principles and procedures of record keeping, technical report writing, and preparation of correspondence and presentations.
• Modern office practices, methods, and computer equipment and applications.
• Oral and written communication skills including English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, various socioeconomic and ethnic groups.

Abilities:

• Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
• Provide administrative and professional leadership and direction for the department and the District; establish and maintain cooperative and effective working relationship with others.
• Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Plan, organize, direct, and coordinate the work of professional and technical personnel; delegate authority and responsibility.
• Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Effectively administer a variety of EOPS/CARE, CalWORKs and RISE related programs, services, and activities.
• Effectively represent the District and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively work with, advise, and counsel college students of a diverse academic, socioeconomic cultural, disability, and ethnic backgrounds.
• Establish and maintain a variety of filing, record keeping, and tracking systems.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; work independently to organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.