Position Number: ACA20-338

College of the Canyons
Santa Clarita Community College District

announces an employment opportunity for

ASSISTANT SUPERINTENDENT/

VICE PRESIDENT, STUDENT SERVICES

An Educational Administrator Position

Extended Review Date: October 30, 2020

This position is a high priority for our District for the 2020-2021 year and is contingent upon continue available district, grant and state funding.

ESSENTIAL DUTIES:

JOB CHARACTERISTICS

Assistant Superintendent/Vice President, Student Services serves as a line manager for the Chief Executive Officer and as a member of the Executive Cabinet, with broad authority to establish criteria, formulate projects, assess program effectiveness and design and implement programs, which affect a wide range of District educational activities and operations. This position serves as supervisor of record for assigned Associate Vice Presidents, deans, other educational administrators, classified supervisors, and classified support staff members.

REPRESENTATIVE DUTIES – As a flexible and innovative college, the duties and major emphasis of this senior executive position may change depending on internal and external conditions. Moreover, the Assistant Superintendent /Vice President, Student Services is expected to act independently with little direction toward the improvement of student life, student success, and District priorities.

ADMINISTRATIVE OVERSIGHT

1. Direct and oversee all operations of district Student Services including supervising academic administrators, classified managers, faculty, and classified staff.  Student Services areas include Admissions and Records, Enrollment Services, Student Business Office, Non-Credit, Career Services, Job Development and Placement, Volunteers and Student Employment, Student Conduct, Financial Aid, Disability Support Services, Health Services, Food Pantry (BaNC), Campus Life, Student Government, Counseling, Retention and Completion Support Services, International Services Program, Veterans, Equity Programs such as EOPS, CalWorks, Foster Youth, Athletics, Campus Safety, and others as assigned. 
2. Direct and oversee dual enrollment registration processes, including collaborating with Academic Affairs in the oversight for CCAP and concurrent enrollment offerings. Oversee the collaboration with local high school districts. Create and maintain a College Going Culture.
3. Collaborate with instruction and other partners in the development of integrated academic and student support services. 
4. Assure assigned programs comply with applicable Federal, State, and local regulations, policies, and procedures. 
5. Develop strategies to establish and further promote equity and inclusion.
6. Administer and promote division services development and revision with faculty and staff to respond to student and community needs, including establishment and implementation of student learning outcomes. Ensures currency and responsiveness to student and community needs, and coordination with other departments on campus. Ensures assessment and analysis of learning outcome measures. 
7. Collaborate with community agencies in the development of partnerships to further academic and student support services. 
8. Participate in and provide leadership to several personnel related processes for the division including hiring, orienting, scheduling, and evaluating faculty and staff. Ensures compliance with AB 1725, Education Code, Title V, collective bargaining agreements, college policies, and accreditation rules and regulations. Approves, implements, maintains, and monitors employee assignments within the division. Promotes, encourages, and provides opportunities for staff development and participation in community outreach activities. 
9. Administer federal, state and district mandated operational guidelines, policies and procedures related to each Student Services area. Interpret these regulations to students, faculty, staff, and administration.
10. Provide Student Services input and direction to college publications including the catalog and schedule of classes.

STUDENT SUCCESS

1. Develop and maintain relationships with regional educational institutions, local business, and community supporters. Assists faculty in fundraising activities designed to enhance the overall program. 
2. Provide leadership to the divisions Pathways plan. 
3. Supervise and provide leadership to Student Services programs related to retention, persistence, and success of students.
4. Work cooperatively with the Dean, Student Services on student discipline and grievance issues and takes responsibility for assigned conduct cases.
5. Chair the Grade Grievance Committee.
6. Assist with Student Services celebratory and professional development activities. 
7. Provide for the administration of student discipline and student due process, including the adjudication of student conduct cases.
8. Oversee the administration of the college’s graduation ceremony, honors, and scholarships.
9. Serve as one of the District’s Title IX officers.

ASSISTANT SUPERINTENDENT DUTIES

1. Serve as a District Representative on local community and statewide organizations, events and meetings, and professional organizations outside of standard business hours.
2. Participate in professional development opportunities, and models continuous learning and improvement.
3. Assist faculty in the development of advisory committees and provides guidance in working with advisory committees. 
4. Represent Student Services in such college-wide processes as professional development, budget development and monitoring, and preparation of facility requests and work orders as appropriate.
5. Communicate effectively with District managers, faculty and other staff, external public agency representatives, private company representatives, and the general public to ascertain and meet District and community educational needs in accordance with District mission and goals.  
6. Maintain positive relationships with K-12 partners, regional higher educational institutions, and relevant California Community Colleges Chancellor’s Office (CCCCO) personnel.
7. Work closely with the Public Information Office to promote and market the programs and services within the division. Works collaboratively with the Office of Instruction, relevant programs and faculty to establish partnerships and linkages to business, industry and community organizations and other educational institutions in the procurement of internship opportunities to identify emerging skills and trends.

SUPERVISION

1. Interpret provisions of the collective bargaining agreements and management/faculty handbooks and contracts, as appropriate.
2. Supervise and evaluate the Student Services Division management and classified support staff, conduct meetings to enhance District Student Services Programs and Services.
3. Lead the innovation and continual improvement of the College’s support programs through effective communication, overseeing program planning and systematic program reviews. Seizes and makes the most of opportunities to support and enhance the division and build bridges within the college and in the larger community. Recommends changes to maintain relevance of division programs.
4. Work closely with College services such as financial aid, tutoring, counseling and other programs and services for students. Interprets Enrollment Services requirements and objectives to other college departments.
5. Supervise, coordinate, and evaluate the performance of assigned personnel; participates in the screening and recommendation of applicants for positions in areas of responsibility.

PLANNING/BUDGETING

1. Participate in the development and maintenance of a long-range District education and facilities master plan and the five-year strategic plan.
2. Develop and participate in District planning processes to assure articulation between educational planning goals and objectives and those of other District organizational units.
3. Develop, prepare, and administer annual and long-range plans in conjunction with District budget development and program management efforts.
4. Follow categorical regulations as they apply to budgeting restrictions.
5. Recommend new or revised systems, methods, programs, and procedures to improve efficiency and effectiveness of District student services programs and services, and that further support the District’s initiatives related to student success and the elimination of equity gaps. 
6. Research and submit and/or oversee research and submission of grant applications/proposals, as appropriate, to augment resources for District student services and Informational Technology programs and services.
7. Develop, with input from faculty and staff, the strategic plan for the Division. Plans and communicates both the short-term and long-term goals and objectives for the division and provides the support necessary to achieve those goals.
8. Plan, develop, and oversee the administration of division budgets and expenditures.  Strategically allocates resources to support division needs. Ensures the proper execution of grant and contract funds by assisting with planning, implementing grant budgets and ensuring reports are prepared in a timely manner for local, state and federal grants.
9. Works closely with the Institutional Research Department to conduct needs analyses, market surveys and other research to redesign and/or update existing services and to identify viable and sustainable courses, programs and majors applicable to the division that are not currently offered. Works collaboratively with deans, department chairs, faculty and other relevant staff and external agencies to implement current and high-quality programs into the curriculum and schedule of classes.
10. Serve on relevant campus-wide committees which may include: enrollment management, student learning outcomes, program advisory groups such as the College Planning Team, Management Advisory Council and others as required.  Attends Instructional Division meetings as needed, and participates in relevant professional organizations. 
11. Provide oversight and direction to the planning, implementation, maintenance and evaluation of technology services as required to perform student services functions in an efficient and effective manner.

FINANCIAL MANAGEMENT

1. Allocate and/or assist in allocation of financial resources to accomplish the District educational mission and goals.
2. Analyze and/or assist in analysis of financial data and recommend optimal use of District educational resources.
3. Assist in determining strategies to assure optimal return on allocations of District educational funding. 
4. Assist in determining sources of revenue and making projections relative to apportionment, demographics, and other revenue factors.

REPORTING

1. Provide reports to the Chancellor on assigned topics, as requested.
2. Analyze and/or oversee analysis of data to prepare and/or oversee preparation of clear and concise reports necessary for efficient and effective management and operation of District Student Services.
3. Prepare and submit reports to the California Community Colleges Chancellor's Office (CCCCO) and outside agencies as required. 
4. Ensure that all required Federal and state reporting, such as the Clery report, and the EADA report, are accurate and timely.

MINIMUM QUALIFICATIONS:

(Requirements 1 and 2 must be met in order to qualify for the position):

1. Possession of a master’s degree or higher from an accredited college or university.  Doctorate or Ph.D. in educational leadership preferred.  (See our website for evaluation requirements for units and degrees earned at foreign institutions); and

2. A minimum of four (4) years of increasingly responsible experience as an upper-level administrator, managing Student Services programs at a community college or other institution of higher education. Upper-level administrative experience equivalent to a Community College District or University level Dean over multiple departments, divisions, and functions, Provost, Associate Vice President, or higher level position. 

DESIRABLE QUALIFICATIONS:

1. Experienced advocate for students, who has led a responsive and flexible student services team with a strong emphasis on diversity, equity and inclusion. Clear understanding of, and sensitivity to the diverse academic, socio-economic, racial, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
2. Demonstrated track record of initiating successful external partnerships directly benefitting students with issues such as homelessness, food insecurity, mental health issues, Veteran’s benefits, and internships/employment.
3. District or University level experience with policy development, advocacy, negotiations, budgeting and strategic planning.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the following as it relates to Student Services administration: 

• Education fiscal/financial management techniques.
• Principles of equity and inclusion in an educational environment.
• Educational services marketing principles and techniques.
• Principles and practices of personnel management/supervision.
• Budgetary processes and techniques.
• Pertinent federal, state, and local laws, codes, and regulations related to assigned programs and services.
• Data analysis and report writing techniques.
• Interest-based bargaining and problem-solving techniques.
• Principles of supervision, training and performance evaluation.
• Conflict resolution techniques.
• Student due process.
• Rules, regulations and laws related to harassment and assault.
• Principles and processes of shared governance and collaboration.
• Basic computer operation.
• Education data processing principles, administrative procedures, applications, and techniques.
• Principles of labor relations; analysis of workforce needs/trends. 
• Grant writing techniques and application procedures.
• Financial analysis techniques.
• Apportionment laws and regulations.
• Methods to recruit and retain an equity-minded workforce.
• Methods to successfully support individuals with varying backgrounds, which includes persons with disabilities, various gender identities, sexual orientation, individuals from historically underrepresented communities and other groups. 

Ability to:

• Approach all duties of the position with an equity-minded perspective that supports and promotes inclusion and diversity.
• Organize, plan, develop, and implement new programs.
• Analyze financial and other data.
• Communicate effectively orally and in writing with staff, public agency representatives, private company representatives, and the general public.
• Interact and work effectively with a diverse population utilizing exceptional interpersonal and intercultural skills.
• Understand and effectively implement human resources concepts and practices including those which require a high degree of tact and discretion.
• Interpret and analyze education laws, regulations and procedures.
• Prepare and analyze budgets.
• Work under pressure to meet timelines and objectives.
• Conduct effective meetings.
• Conduct adversarial meetings.
• Supervise and evaluate staff.
• Organize and supervise programs.
• Work independently under administrative direction.
• Prepare clear and concise reports.
• Write grant proposals.
• Apply an equity-minded framework and ensure programs, services and processes are designed and delivered to meet the varying needs of all students and employees.
• Exercise sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation and ethnic backgrounds of community college students, faculty and staff.

Personal and Professional Competencies:

Every administrator with the College is expected to be:

• A creative, innovative, energetic leader, a technologically sophisticated professional who is skilled in various software applications;
• A leader who possesses interpersonal skills and qualities, including a can-do optimistic attitude, creativity, ambition, sensitivity, honesty, integrity, fairness, flexibility, a sense of humor, an entrepreneurial nature, and a tolerance for ambiguity;
• An experienced professional committed to continued improvement; a visible, accessible and collaborative individual who encourages and acknowledges the contributions of others, who is willing to be a risk taker and create an environment that is open to new ideas;
• A supporter of consistent and on-going professional development initiatives, in pursuit of the college’s strategic goals;
• A fair-minded, ethical, and honest leader with excellent interpersonal and communication skills and the courage and integrity to lead and accept responsibility;
• A leader knowledgeable of management theories and practices, learning theories and practices, and community college finance;
• A capable planner who can systematically allocate resources to further institutional goals, evaluate the results of the allocations, and develop strategies for continued development; and
• A skilled leader adept in planning for the emerging needs of the District and successful in resource generation and partnership development.