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Powered On Newsletter: Aug 25'

 


Tickets here, Get your TICKETS!

By Justin Smith

 

The time has come! Your new ticketing system is finally here!

Image of the Helpdesk.canyons.edu website.

 

New Features:

  • Open a Ticket
  • Browse help Articles
  • Request a Service
    • Office Moves
    • Computer Quotes
    • Shared Mailbox Access
    • Colleague Access

When you generate a ticket, automations are in play to help expedite your request and contact the appropriate team member to work on your issue. In some cases, service requests even generate multiple tasks to activate multiple teams. Login today to familiarize yourself with the new website.

Once you’ve entered a request for service, or reported an issue, you can check the status on it later. Simply login, and select the menu icon on the top left.

  • MENU icon (top left)

Example of Helpdesk.canyons.edu website.

  • Tickets

 Example of helpdesk.canyons.edu website.

 

 

http://helpdesk.canyons.edu

Check it out now!

Launch: Fresh Service

 

 


 Article 2

by John Doe

 

 


 Article 3

by John Doe

 

 


 


 

Enter a Ticket


Ticket Status

 


: : : E V E N T S : : :

  
8/__/2025 at 3:15 pm
 
8/__/2025 at 2:15 pm
 
8/__/2025 at 9:30 pm
 
8/__/2025 at 2:00 pm
 
8/__/2025 at 11 am