career skills

Choose from over 20 different courses supporting students’ in business, management, and other related support services skills. Earn any of nine different certificates when combining like courses. 

Course and Certificate Information

  • Certificate Description: Earners of this certificate have demonstrated effective and professional business writing skills using appropriate business tone, organization, formatting, word choice and persuasion. They have learned the art of matching the delivery channel (email, letter, memo or text) to the message type and situations. Earners have gained a deeper understanding of time management tools, critical thinking techniques, and problem solving strategies.

    • NC.CSKL 001 - Time Management: Participants explore time management strategies and tools for effectively managing expanding workloads, shifting priorities, and increasing demands.
    • NC.CSKL 002 - Business Writing in the Technology Age: In this course, students will develop effective and professional business writing skills for electronic and hard-copy communication using business tone, organization and formatting, word choice, and persuasion.
    • NC.CSKL 003 - Critical Thinking, Problem Solving, and Decision Making: Develop analytical thinking, decision-making, and problem-solving techniques. Apply judgment and insight to break problems into component parts and apply deductive reasoning. 
  • Certificate Description: Earners of this certificate have developed a deep understanding of communication skills and how they relate to quality customer service. Additionally, earners understand different personality styles and how to adapt to each. They are able to provide strategic customer service recommendations based on their classroom experience as well as demonstrate collaborative problem solving. 

    • NC.CSKL 004 - Customer Service: Apply strategies to retain a valuable customer base, diffuse difficult situations, and earn repeat business. Topics include active listening skills, creative problem solving, steps to defuse angry customers.
    • NC.CSKL 005 - Negotiation: Analyze the conflict cycle and practice skills to diffuse conflict at each stage. Skills include reframing, neutralizing language, discovering of interests, and leveraging innovative solutions through a collaborative negotiation process. 
    • NC.CSKL 006 - Personality Styles: Exploration of participants' own behaviors and personality styles, while learning to adapt to be effective with other personality styles. Emphasis is placed on dealing with difficult relationships and communicating in a way that matches the needs of all involved.
  • Certificate Description: Earners of this certificate have demonstrated an understanding of delegation, communication, time management and motivation techniques and skills needed for a successful manager. 

    • NC.CSKL 007 - Successfully Managing and Developing People: Learn and apply the communication, delegation, and motivational skills needed to be an effective manager or supervisor.
    • NC.CSKL 008 - Workplace Communication Strategies: Participants assess and optimize current workplace communication skills by building a communication toolkit to forward their career and learn to illustrate clear verbal and nonverbal messages. 
  • Certificate Description: The Career Strategist Certificate trains students to develop the skills needed to gain an accurate understanding of their strengths, interests, abilities and work values. Students also develop the skills to combine personal characteristics with career information to improve their skills at seeking, obtaining, maintaining and changing jobs. Each related course is designed and taught by a career counselor to improve the career development competencies required for strategic career decision making. 

    • NC.CSKL 009 - Personalized Career Planning: This course focuses on the assessment of strengths, interests, and abilities in the context of career and education planning. Students will explore their own decision-making styles and apply decision-making models to their career planning process. 
    • NC.CSKL 010 - Strategic Job Search: Apply an effective career strategy through implementation of personalized career planning techniques, assessment of occupational information, social media networking, and relationship marketing. This class is designed to help students develop and implement a strategic career and job search plan. Students will learn about sources of occupational information and how to utilize this information in the career planning and job search process. 
    • NC.CSKL 011 - LinkedIn for Business: Participants learn how to effectively utilize LinkedIn to develop business through relationship marketing. Students will learn techniques for optimization of company profile, development of content that engages a target audience, building a professional brand, and marketing a company. 
  • Certificate Description: The Career and Lifestyle Exploration Certificate allows students to assess and understand their strengths, interests, abilities and work values. Students will use this knowledge to explore a career of interest through a job shadowing experience and interview. Each related course is designed and taught by a career counselor to improve the career development competencies required for strategic career exploration. 

    • NC.CSKL 009 - Personalized Career Planning: This course focuses on the assessment of strengths, interests, and abilities in the context of career and education planning. Students will explore their own decision-making styles and apply decision-making models to their career planning process.  
    • NC.CSKL 012 - Job Shadowing: Explore a specific career of interest by observing an employee perform their work duties at their place of employment. Provides realistic career information that will aid students in making career choices.
  • Certificate Description:  Earners of this certificate have demonstrated the fundamental principles of workplace communication, including effective listening, rapport building, and persuasive communication strategies for leadership. They have also identified and utilized technological tools to build a professional online presence and collaborate with others online and in person. Earners have gained a deeper understanding of navigating workplace communication challenges to create more positive outcomes. 

    • NC.CSKL 008 - Work Place Communication Strategies: Participants assess and optimize current workplace communications skills by building a communication toolkit to forward their career and learn to illustrate clear verbal and nonverbal messages.
    • NC.CSKL 016 - Digital Fluency: Identify and utilize the technological tools needed to build a professional online presence. Develop the skills needed to become more comfortable with the technology being used for researching, collaborating, and communicating online.
  • Certificate Description: Earners of this certificate have demonstrated empathetic strategies and good listening skills to build strong connections with customers, clients, and co-workers from diverse backgrounds and differing points of view. They have also identified and applied strategies for becoming more adaptable and managing stress in the modern workplace. Earners have gained a deeper understanding of the distinct advantages to having diversity in the workplace. 

    • NC.CSKL 015 - Adaptability: Identify and develop strategies for becoming more adaptable and managing stress in the modern workplace and developing needed career skills. 
    • NC.CSKL 017 - Empathy: Examine the importance of empathy in relationships and collaborations. Emphasis is placed on building strong connections and utilizing good listening skills to understand the needs of customers and co-workers from differing points of view.
    • NC.CSKL 021 - Social/Diversity-Awareness: Develop an understanding of diversity in the workplace including gender, sexual orientation, ethnicity, age, and disability. Understand and explore cultural and generational differences and its distinct advantage to the modern workplace.
  • Certificate Description: The Survive and Thrive in the Workplace Certificate trains students to develop the skills needed to embrace failure, reflect on mistakes, and take corrective action to remain competitive in the modern workplace. Students also develop the skills needed to embrace an entrepreneurial mindset and apply leadership skills to manage projects, propose ideas, and create value for an organization. 

    • NC.CSKL 018 - Entrepreneurial Mindset: Apply effective strategies for embracing more of an entrepreneurial mindset and increasing self-awareness and resilience in the workplace. Develop and apply techniques for building new skills to differentiate oneself in the workforce marketplace. Emphasis is placed on developing the skills needed to manage projects, propose ideas, and create value for an organization.
    • NC.CSKL 019 - Resilience: Develop the resilience needed to have a healthy relationship with failure and remain competitive in the modern workplace. Emphasis is placed on embracing momentary failure and exploring techniques to learn from setbacks and continue to move forward. 
    • NC.CSKL 020 - Self-Awareness: Explore the link between personality and preferred work environment. Build self-awareness by interpreting and applying personality results to educational, personal, and career goals. 
  • Certificate Description: Earners of this certificate have identified and demonstrated the appropriate Mental Health First Aid action plan for individuals who may be experiencing a mental health problem and crisis including connecting individuals to professional resources. They have also demonstrated empathetic strategies and good listening skills to build strong connections with customers, clients, and co-workers from diverse backgrounds and differing points of view. Earners have gained a deeper understanding of the importance of empathy, good listening skills, and appropriately navigating mental health issues in the workplace. 

    • NC.CSKL 013 - Mental Health First Aid in the Workplace: Learn how to identify the risk factors and warning signs of mental health problems and how to respond appropriately. Upon successful completion of this course, students will receive a Mental Health First Aid Certificate. 
    • NC.CSKL 017 - Empathy: Examine the importance of empathy in relationships and collaborations. Emphasis is placed on building strong connections and utilizing good listening skills to understand the needs of customers and co-workers from differing points of view. 

 

  • SECTION #

    COURSE

    TITLE

    FORMAT

    TIMES

    DATES

    48487

    NC.CSKL-003 

    Critical Thinking

    asynchronous

    Online

    7/06 to 7/18

    48488

    NC.CSKL-006  

    Personality Styles

    asynchronous

    Online 

    7/06 to 7/18

    48490

    NC.CSKL-009 

    Personalized Career Planning

    asynchronous

    Online

    7/06 to 7/18

    48493

    NC.CSKL-010 

    Strategic Job Search

    asynchronous

     Online

    7/20 to 8/01

    48496

    NC.CSKL-011  

    LinkedIn for Business

    asynchronous

    Online 

    8/03 to 8/15

    48491

    NC.CSKL-015  

    Adaptability

    asynchronous

    Online 

    7/06 to 7/18

    48489

    NC.CSKL-016  

    Digital Fluency 

    asynchronous

    Online 

    7/06 to 7/18

    48494

    NC.CSKL-017  

    Empathy

    asynchronous

    Online

    7/20 to 8/01

    48492

    NC.CSKL-018 

    Entrepreneurial Mindset

    asynchronous

     

    Online

    7/20 to 8/01

    48495

    NC.CSKL-019 

    Resilience

    asynchronous Online

    8/03 to 8/15

    48498

    NC.CSKL-020 

    Self-Awareness

    asynchronous Online

    8/03 to 8/15

    48497

    NC.CSKL-021 

    Social-Diversity Awareness

    asynchronous Online

    8/03 to 8/15

    Fall 2020

             

    51568 

    NC.CSKL-001  Time Management asynchronous Online 9/7 to 9/19

    51569

    NC.CSKL-002  Bus Writing in the Tech Age asynchronous Online 9/21 to 10/3

    51570

    NC.CSKL-003  Critical Thinking asynchronous Online 10/5 to 10/17

    51571

    NC.CSKL-004  Customer Service asynchronous Online 9/7 to 9/19

    51572

    NC.CSKL-005  Negotiation asynchronous Online 09/21 to 10/3

    51573

    NC.CSKL-006  Personality Styles asynchronous Online 10/5 to 10/17

    51574

     NC.CSKL-007 Success management & Dev People asynchronous Online 9/7 to 9/19

    51575

    NC.CSKL-008  Workplace Comm Strategies asynchronous Online 9/21 to 10/3

    51576

    NC.CSKL-009  Personalized Career Planning asynchronous Online 10/5 to 10/17

    51577

    NC.CSKL-010  Strategic Job Search asynchronous Online 10/19 to 10/31

    51578

    NC.CSKL-011  LinkedIn for Business asynchronous Online 11/2 to 11/14

    51579

    NC.CSKL-013  Mental Health-First Aid Workplace synchronous 8:00am to 2:30pm 10/17 to 10/17

    51580

    NC.CSKL-015  Adaptability asynchronous Online 10/19 to 10/31

    51581

    NC.CSKL-016  Digital Fluency  asynchronous Online 11/9 to 11/21

    51582

    NC.CSKL-017  Empathy asynchronous Online 11/9 to 11/21

    51583

    NC.CSKL-018  Entrepreneurial Mindset asynchronous Online 10/19 to 10/31

    51584

    NC.CSKL-019 Resilience asynchronous Online 11/9 to 11/21

    51585

    NC.CSKL-020 Self-Awareness asynchronous Online 11/30 to 12/12

    51586

    NC.CSKL-021 Social-Diversity Awareness asynchronous Online 11/30 to 12/12

 

 

 

 

 top