career skills

The career skills program covers courses that will positively impact students’ business, management, and other related support services skills by introducing students to courses in time management, business writing, critical thinking, customer service, negotiations, personality styles, managing and developing people successfully, workplace communications, and empathy.

Course and Certificate Information

    • NC.CSKL 001 - Time Management: Participants explore time management strategies and tools for effectively managing expanding workloads, shifting priorities, and increasing demands.
    • NC.CSKL 002 - Business Writing in the Technology Age: In this course, students will develop effective and professional business writing skills for electronic and hard-copy communication using business tone, organization and formatting, word choice, and persuasion.
    • NC.CSKL 003 - Critical Thinking, Problem Solving, and Decision Making: Develop analytical thinking, decision-making, and problem-solving techniques. Apply judgment and insight to break problems into component parts and apply deductive reasoning. 
    • NC.CSKL 004 - Customer Service: Apply strategies to retain a valuable customer base, diffuse difficult situations, and earn repeat business. Topics include active listening skills, creative problem solving, steps to defuse angry customers.
    • NC.CSKL 005 - Negotiation: Analyze the conflict cycle and practice skills to diffuse conflict at each stage. Skills include reframing, neutralizing language, discovering of interests, and leveraging innovative solutions through a collaborative negotiation process. 
    • NC.CSKL 006 - Personality Styles: Exploration of participants' own behaviors and personality styles, while learning to adapt to be effective with other personality styles. Emphasis is placed on dealing with difficult relationships and communicating in a way that matches the needs of all involved.
    • NC.CSKL 007 - Successfully Managing and Developing People: Learn and apply the communication, delegation, and motivational skills needed to be an effective manager or supervisor.
    • NC.CSKL 008 - Workplace Communication Strategies: Participants assess and optimize current workplace communication skills by building a communication toolkit to forward their career and learn to illustrate clear verbal and nonverbal messages. 
    • NC.CSKL 009 - Personalized Career Planning: This course focuses on the assessment of strengths, interests, and abilities in the context of career and education planning. Students will explore their own decision-making styles and apply decision-making models to their career planning process. 
    • NC.CSKL 010 - Strategic Job Search: Apply an effective career strategy through implementation of personalized career planning techniques, assessment of occupational information, social media networking, and relationship marketing. This class is designed to help students develop and implement a strategic career and job search plan. Students will learn about sources of occupational information and how to utilize this information in the career planning and job search process. 
    • NC.CSKL 011 - LinkedIn for Business: Participants learn how to effectively utilize LinkedIn to develop business through relationship marketing. Students will learn techniques for optimization of company profile, development of content that engages a target audience, building a professional brand, and marketing a company. 
    • NC.CSKL 009 - Personalized Career Planning: This course focuses on the assessment of strengths, interests, and abilities in the context of career and education planning. Students will explore their own decision-making styles and apply decision-making models to their career planning process.  
    • NC.CSKL 012 - Job Shadowing: Explore a specific career of interest by observing an employee perform their work duties at their place of employment. Provides realistic career information that will aid students in making career choices.
    • NC.CSKL 008 - Work Place Communication Strategies: Participants assess and optimize current workplace communications skills by building a communication toolkit to forward their career and learn to illustrate clear verbal and nonverbal messages.
    • NC.CSKL 016 - Digital Fluency: Identify and utilize the technological tools needed to build a professional online presence. Develop the skills needed to become more comfortable with the technology being used for researching, collaborating, and communicating online.
    • NC.CSKL 015 - Adaptability: Identify and develop strategies for becoming more adaptable and managing stress in the modern workplace and developing needed career skills. 
    • NC.CSKL 017 - Empathy: Examine the importance of empathy in relationships and collaborations. Emphasis is placed on building strong connections and utilizing good listening skills to understand the needs of customers and co-workers from differing points of view.
    • NC.CSKL 021 - Social/Diversity-Awareness: Develop an understanding of diversity in the workplace including gender, sexual orientation, ethnicity, age, and disability. Understand and explore cultural and generational differences and its distinct advantage to the modern workplace.
    • NC.CSKL 018 - Entrepreneurial Mindset: Apply effective strategies for embracing more of an entrepreneurial mindset and increasing self-awareness and resilience in the workplace. Develop and apply techniques for building new skills to differentiate oneself in the workforce marketplace. Emphasis is placed on developing the skills needed to manage projects, propose ideas, and create value for an organization.
    • NC.CSKL 019 - Resilience: Develop the resilience needed to have a healthy relationship with failure and remain competitive in the modern workplace. Emphasis is placed on embracing momentary failure and exploring techniques to learn from setbacks and continue to move forward. 
    • NC.CSKL 020 - Self-Awareness: Explore the link between personality and preferred work environment. Build self-awareness by interpreting and applying personality results to educational, personal, and career goals. 
    • NC.CSKL 013 - Mental Health First Aid in the Workplace: Learn how to identify the risk factors and warning signs of mental health problems and how to respond appropriately. Upon successful completion of this course, students will receive a Mental Health First Aid Certificate. 
    • NC.CSKL 017 - Empathy: Examine the importance of empathy in relationships and collaborations. Emphasis is placed on building strong connections and utilizing good listening skills to understand the needs of customers and co-workers from differing points of view. 

Schedule

  • COURSE

    SECTION #

    TITLE

    FORMAT

    DAYS

    TIMES

    DATES

    ROOM

    NC.CSKL-008

    47573

    Workplace Communication Strategies

    CLASSROOM

    M W

    7:00PM to 9:00PM

    12/02/19 to 12/11/19

    CARD-KR

    NC.CSKL-008

    47571

    Workplace Communication Strategies

    CLASSROOM

    M W

    6:00AM to 8:00AM

    12/02/19 to 12/11/19

    CARD-KR

    NC.CSKL-008

    47572

    Workplace Communication Strategies

    CLASSROOM

    Tu Th

    6:00AM to 8:00AM

    12/03/19 to 12/12/19

    CARD-KR

    NC.CSKL-008

    47574

    Workplace Communication Strategies

    CLASSROOM

    Tu Th

    7:00PM to 9:00PM

    12/03/19 to 12/12/19

    CARD-KR

    NC.CSKL-008

    45843

    Workplace Communication Strategies

    CLASSROOM

    Sa

    7:30AM to 3:30PM

    12/07/19 to 12/07/19

    HSLH-204

    NC.CSKL-015

    46588

    Adaptability

    CLASSROOM

    Sa

    7:30AM to 3:30PM

    12/14/19 to 12/14/19

    EPEK-102

    NC.CSKL-018

    46591

    Entrepreneurial Mindset

    CLASSROOM

    Sa

    7:30AM to 3:30PM

    12/14/19 to 12/14/19

    HSLH-235

    NC.CSKL-020

    47769

    Self-Awareness

    ONLINE

       

    12/02/19 to 12/14/19

    ONLINE

    NC.CSKL-001

    47755

    Time Management

    ONLINE

       

    02/24/20 to 03/07/20

    ONLINE

    NC.CSKL-002

    47784

    Business Writing in the Tech Age

    ONLINE

       

    03/09/20 to 03/21/20

    ONLINE

    NC.CSKL-003

    47788

    Critical Thinking (Prob Solv)

    ONLINE

       

    03/23/20 to 04/04/20

    ONLINE

    NC.CSKL-004

    47713

    Customer Service

    HYBRID

    Sa

    8:00AM to 12:00PM

    02/22/20 to 02/28/20

    HSLH-306

    NC.CSKL-004

    47768

    Customer Service

    ONLINE

       

    02/24/20 to 03/07/20

    ONLINE

    NC.CSKL-005

    47714

    Negotiation

    HYBRID

    Sa

    8:00AM to 12:00PM

    02/29/20 to 03/06/20

    HSLH-306

    NC.CSKL-005

    47785

    Negotiation

    ONLINE

       

    03/09/20 to 03/21/20

    ONLINE

    NC.CSKL-006

    47715

    Personality Styles

    HYBRID

    Sa

    8:00AM to 12:00PM

    03/07/20 to 03/13/20

    HSLH-306

    NC.CSKL-006

    47789

    Personality Styles

    ONLINE

       

    03/23/20 to 04/04/20

    ONLINE

    NC.CSKL-007

    47783

    Successfully Managing & Developing People

    ONLINE

       

    02/24/20 to 03/07/20

    ONLINE

    NC.CSKL-007

    47716

    Successfully Managing & Developing People

    HYBRID

    Sa

    8:00AM to 12:00PM

    03/14/20 to 03/20/20

    HSLH-306

    NC.CSKL-008

    47786

    Workplace Communication Strategies

    ONLINE

       

    03/09/20 to 03/21/20

    ONLINE

    NC.CSKL-008

    47717

    Workplace Communication Strategies

    HYBRID

    Sa

    8:00AM to 12:00PM

    03/21/20 to 03/27/20

    HSLH-306

    NC.CSKL-009

    47720

    Personalized Career Planning

    HYBRID

    Sa

    8:00AM to 12:00PM

    04/04/20 to 04/17/20

    HSLH-306

    NC.CSKL-009

    47758

    Personalized Career Planning

    ONLINE

       

    04/13/20 to 04/25/20

    ONLINE

    NC.CSKL-010

    47721

    Strategic Job Search

    HYBRID

    Sa

    8:00AM to 12:00PM

    04/18/20 to 04/24/20

    HSLH-306

    NC.CSKL-010

    47761

    Strategic Job Search

    ONLINE

       

    04/27/20 to 05/09/20

    ONLINE

    NC.CSKL-011

    47722

    LinkedIn for Business

    HYBRID

    Sa

    8:00AM to 12:00PM

    04/25/20 to 05/01/20

    HSLH-306

    NC.CSKL-011

    47765

    LinkedIn for Business

    ONLINE

       

    05/11/20 to 05/23/20

    ONLINE

    NC.CSKL-015

    47759

    Adaptability

    ONLINE

       

    04/13/20 to 04/25/20

    ONLINE

    NC.CSKL-016

    47757

    Digital Fluency

    ONLINE

       

    03/23/20 to 04/04/20

    ONLINE

    NC.CSKL-016

    47718

    Digital Fluency

    HYBRID

    Sa

    8:00AM to 12:00PM

    03/28/20 to 04/03/20

    HSLH-306

    NC.CSKL-017

    47763

    Empathy

    ONLINE

       

    04/27/20 to 05/09/20

    ONLINE

    NC.CSKL-018

    47760

    Entrepreneurial Mindset

    ONLINE

       

    04/13/20 to 04/25/20

    ONLINE

    NC.CSKL-018

    47723

    Entrepreneurial Mindset

    HYBRID

    Sa

    8:00AM to 12:00PM

    05/02/20 to 05/08/20

    HSLH-306

    NC.CSKL-019

    47764

    Resilience

    ONLINE

       

    04/27/20 to 05/09/20

    ONLINE

    NC.CSKL-019

    47724

    Resilience

    HYBRID

    Sa

    8:00AM to 12:00PM

    05/09/20 to 05/15/20

    HSLH-306

    NC.CSKL-020

    47726

    Self-Awareness

    ONLINE

       

    02/10/20 to 02/15/20

    ONLINE

    NC.CSKL-020

    47767

    Self-Awareness

    ONLINE

       

    05/11/20 to 05/23/20

    ONLINE

    NC.CSKL-020

    47725

    Self-Awareness

    HYBRID

    Sa

    8:00AM to 12:00PM

    05/16/20 to 05/22/20

    HSLH-306

    NC.CSKL-021

    47727

    Social-Diversity Awareness

    ONLINE

       

    02/10/20 to 02/15/20

    ONLINE

    NC.CSKL-021

    47766

    Social-Diversity Awareness

    ONLINE

       

    05/11/20 to 05/23/20

    ONLINE

    NC.CSKL-001

    47699

    Time Management

    ONLINE

       

    01/06/20 to 01/11/20

    ONLINE

    NC.CSKL-001

    47696

    Time Management

    HYBRID

    Sa

    8:00AM to 12:00PM

    01/18/20 to 01/24/20

    HSLH-306

    NC.CSKL-002

    47702

    Business Writing in the Tech Age

    ONLINE

       

    01/13/20 to 01/18/20

    ONLINE

    NC.CSKL-002

    47697

    Business Writing in the Tech Age

    HYBRID

    Sa

    8:00AM to 12:00PM

    01/25/20 to 01/31/20

    HSLH-306

    NC.CSKL-003

    47705

    Critical Thinking (Prob Solv)

    ONLINE

       

    01/21/20 to 01/25/20

    ONLINE

    NC.CSKL-003

    47698

    Critical Thinking (Prob Solv)

    HYBRID

    Sa

    8:00AM to 12:00PM

    02/01/20 to 02/07/20

    HSLH-306

    NC.CSKL-004

    47700

    Customer Service

    ONLINE

       

    01/06/20 to 01/11/20

    ONLINE

    NC.CSKL-005

    47703

    Negotiation

    ONLINE

       

    01/13/20 to 01/18/20

    ONLINE

    NC.CSKL-006

    47706

    Personality Styles

    ONLINE

       

    01/21/20 to 01/25/20

    ONLINE

    NC.CSKL-007

    47701

    Successfully Managing & Developing People

    ONLINE

       

    01/06/20 to 01/11/20

    ONLINE

    NC.CSKL-008

    47704

    Workplace Communication Strategies

    ONLINE

       

    01/13/20 to 01/18/20

    ONLINE

    NC.CSKL-015

    47709

    Adaptability

    ONLINE

       

    01/27/20 to 02/01/20

    ONLINE

    NC.CSKL-016

    47707

    Digital Fluency

    ONLINE

       

    01/21/20 to 01/25/20

    ONLINE

    NC.CSKL-017

    47711

    Empathy

    ONLINE

       

    02/03/20 to 02/08/20

    ONLINE

    NC.CSKL-018

    47710

    Entrepreneurial Mindset

    ONLINE

       

    01/27/20 to 02/01/20

    ONLINE

    NC.CSKL-019

    47712

    Resilience

    ONLINE

       

    02/03/20 to 02/08/20

    ONLINE


Application and Registration

 

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