College of the Canyons Staff Email
What is COC staff email?
College of the Canyons staff email is a free email service hosted by Microsoft Office 365 for Education. Important information from College of the Canyons will be directed to this email account.
Does Office 365 include calendar and contact management?
Yes, Office 365 includes: a calendar, address book, and calendar-sharing options.
What else do you get besides email and calendar?
You get to install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to 5 PCs or Macs and Office apps on other mobile devices including Android, iPad, and Windows tablets. This also includes 1TB of OneDrive storage, managed by the school, and staff can edit and collaborate using Office Online, Yammer, and SharePoint sites.
To Download Office 365, you must first setup your account. Click here to setup your account: MyCanyons Email Account Setup/Password Reset. Then go to www.office.com, sign in with your MyCanyons email address and password, click on "Install Office", and then select your options.
Who will get a staff email account?
All College of the Canyons staff have a staff email account. Log into your canyons ID for information.
Can I forward COC email?
Although you have the ability to forward all college communication to another email account, in order to comply with FERPA, correspondence with the college not coming from your College of the Canyons staff email account will be disregarded.
What about my other Microsoft service accounts (i.e. Hotmail, MSN, Live, Outlook.com)?
There will be a conflict between your Microsoft services and Canyons email since both are hosted by Microsoft. To resolve the conflict, users will have to use two different browsers (not two different sessions/tabs/windows of the same browser): one for Microsoft services, and the other for Canyons staff email. Alternatively, if you completely log out of one account, you can log in with the other account using the same browser.
What Browsers are Supported?
You can find the list of supported browsers for Office 365 here: Software requirements for Office 365.
Can I use my smart phone to check my email?
Yes, you can check your email from your smartphone. Go to email setup guide.
What happens to my email account when I leave the college?
Your account will be removed if you are no longer employeed by the district. Retiree's can opt to retain their Canyons email account at the time of retirement.
How much email storage space is provided?
50 GB is provided for email; in addition, you'll also get 1 TB of online cloud-based storage from OneDrive.
What type of support does Office 365 for Education offer for end users?
Microsoft offers online self-help resources for all Office 365 for Education services: Office 365 for Education Help.
Common Troubleshooting Tips & Quick Links:
How do I reset my staff email password?
If you need to reset your staff email account password, you can do so via Canyons ID.
How do I setup my staff email account?
Access your email by going to owa.canyons.edu. If you do not have a staff email account you can request an account via the new account request form.
What if I am both a student and an employee of the college?
If you are currently employed or have worked for the college in any capacity (staff, faculty, college assistant, adult-hourly, and/or volunteer) and you are also a student, please contact us.
Staff Help Desk
Location: Bonelli Hall 107
Phone: (661) 362-3953
Email : helpdesk@canyons.edu
What are the password criteria?
Please follow the criteria below to successfully reset your Canyons staff email password:
DO NOT use your MyCanyons username as your password.
- Use at least 8 and no more than 16 characters.
- Use both uppercase and lowercase.
- Use at least one number and/or symbol.
- Do not use spaces, tabs, or line breaks.
How do I access Canyons Staff Email?
Where do I get help?
Staff Help Desk
Location: Bonelli Hall 107
Phone: (661) 362-3953
Email: helpdesk@canyons.edu