IT Ticket

I.T. Ticketing System

Review the following information to determine if you need to submit a ticket to your Information Technology (I.T.) department.

Subdivisions of I.T. include:

• Computer Support Services (CSS)
  • Desktop and Laptop Computer Systems
  • Audio Visual (AV)
  • Printing Systems
  • Events
• Enterprise Applications (EA)
• Information & System Security (IIS)
  • Account Administration
  • Website Administration
  • Server Administration
  • Network Systems
  • Phone Systems

Login guide:

• Navigate to this website:  trackit.canyons.edu
• Click the "Login with your Windows Account" at the bottom part of the login page.
• Enter your standard credentials, "staff\", LAST-NAME, underscore, FIRST-INITIAL

Usage tips:

• Enter a new request for an I.T. related problem.
• Check the status on a previously submitted I.T. ticket.
• Cancel or Close an existing ticket that has already been resolved.

I.T. Ticketing System (Track-IT)

Other ways to contect the Information Technology Helpdesk

I.T. Helpdesk