Help Desk Support

In an effort to support the District's transition to online education and a growing remote workforce, starting Monday, March 23rd Computer Support Services will begin providing support in remote formats. This effort is being made out of an abundance of caution in light of concerns about the potential spread of COVID-19. Protecting the health of students and employees remains our top priority, so during remote operations, Computer Support directs anyone seeking support to utilize one of the three communications methods listed below.

*Note hours of support during this time are Monday-Friday 8:00am - 5:30pm


UPDATE: Zoom updates Security Controls
Zoom Security Controls 



Contact Us

  1. Send us an email at
  2. Call and leave a message at (661) 362-3953 and a technician will be in contact with you. Please make sure to include contact information in your message.
  3. Connect with us via Zoom: - You’ll need to login to the intranet to access support.

Quick Vids 

   Short form videos on available online technologies


Quick Resources

Instructional Continuity



Converting Paper Exams to Canvas Quiz


  • SPSS Download
  • SPSS License
    • Same Login as email:
    • Username: staff\lastname_first initial (ie. doe_j)
    • Password: (same as email)

IT Resources

Other Training Resources

Frequently Asked Questions

How can I access my email from off campus?

To access your email from off campus, please visit 

What do I do if I have forgotten my email password? (Faculty/Staff)

Please log into CanyonsID to reset your password.

If you need help with CanyonsID, please click here

What do I do if I have forgotten my 
My Canyons password? (Faculty/Staff)

To reset your password please click "Have you forgotten your User Name and/or Password?" link on the log in page and fill out the form. A temporary password will be emailed to you. Log in with your first initial, middle initial (if you have one), and your last name (ie. JASmith). Use the temporary password, and you will be prompted to update your password.

My Canyons FAQ 

What are my login credentials for

Your login credentials for the Canyons intranet is the same as your staff email.

Username: lastname_first initial (ie. Smith_J)
Password: (email password) 

For additional support, please connect with us on Zoom.